There was no fridge in the room, and the window couldn’t be opened. Additionally, it wasn’t possible to control the air conditioning. While the room was generally comfortable, there were moments when it felt warm, and I couldn’t adjust the temperature as it was pre-set. Also, room cleaning is only provided if you request it at the front desk.

I had a wonderful stay at this hotel and highly recommend it. The design is modern and stylish, and the staff are very friendly and helpful. The location is perfect, with easy access to public transportation and a supermarket right below. The spa is excellent, with many saunas and a beautiful terrace. The room was comfortable and nicely decorated, with a large window and full-sized toiletries like shampoo, body lotion, and shower gel. In the evening, the bar is open, offering a great place to relax with a drink. I would definitely stay here again!

Stayed in November 2024

We were not aware that the hotel was in the process of renovations. Had we known we would not have booked this hotel

Breakfast was good

Stayed in November 2024

We stayed for two nights in the hotel and we also had a late check in,I booked the hotel 2-3 week ahead of time ,room with a double be but we got to our room it was two single beds separated after complaining about it,the staff said that the hotel was full and they couldn’t give us another room but that they’re gonna take care of it and give another room the day after ,which didn’t happen,we ended up putting the two beds together,when we’ve asked for the bathrobes for the sauna they lady at reception said she’ll send someone to bring it to our room which also didn’t happen. A bit unprofessional for my liking. The room itself was clean ,but there was no fridge which I personally would’ve liked . Location was great.

Stayed in November 2024

The restaurant staff were awful and did not let me use the sitting area

The room was nice

Stayed in September 2024

Tea and coffee in room would have been nice, and hair conditioner in the rooms (it was available in the spa).

Friendly staff from the check in staff to the cleaning staff, hotel and rooms were clean and comfortable. The Spa is fantastic. Close access to tram and train station for access to airport and city center. Good options for food and coffee within a 15 minute walk.

Stayed in October 2024

The amenities were there in the room. No kettle, no coffee, milk, sugar No iron Nothing is there. It’s a plain room.

Location

Stayed in October 2024

This falsely advertised as a 4star property. They don't have air conditioning in the rooms, no coffee machine, and no ventilation. The staff ia rude and unable to help. I want my refund

Only the location

Stayed in September 2024

First of all the mention that they have Air Conditioner after i booked and i get my room they told me there is not AC there is only fresh air. This is not professional hotel is very low grad.

Nothing

Stayed in September 2024

Nothing to mention

Location of the hotel is excellent as it is just ~250m away from Zürich Altstetten station, which is ~5min from Zürich HB (main station). Very good connectivity across all the major tourist attractions. Also, there are supermarkets & restaurants closer to the hotel, so very convenient.

Stayed in August 2024

Not clean. Used water tumblers in the room, trash not taken out, this I checked as soon as I checked-in, hair on the bed.. gross.

Location

Stayed in August 2024

1) No facilities in room, not even a hot kettle, you have bring hot water from ground floor 2) Its far away from Zurich mail railway station while looks like walking distance. 3) the building looks quite new an deserted. 4) lots of group tours, making it busy in lobby and elevator,

Clean rooms

Stayed in June 2024

Air conditioning temperature and fan speed are non-adjustable. Feel like a bit warm after you have taken a hot shower, but a bit cool before dawn. With my bad luck, the shower temp was hot enough at night , but quite cool in one of the mornings (only like 20 degree celsius). Whole trip in switzerland was great until I met the front desk staff who lost his patience and was speaking lightning fast English with heavy Indian accent which I could barely comprehend.

Clean room, comfortable bed, with Air Conditioning. Reasonable price.

Stayed in August 2024

The hotel is super and very well connected. I find the room big and nice. Would recommend.

Stayed in May 2024

Nothing to do in the area

Clean, good restaurant, nice sized room close to train station

Stayed in July 2024

The bed and bed sheets smelled Weird, humid ☹️ Needs better towels and linens and better drying maybe

Tram to downtown walking distance, just a 5 min walk

Stayed in August 2024

Considering we were visiting during the summer , the aircons in the entire hotel were turned off, got really hot at one point & we had to borrow a tiny table fan from the reception.

The location & staff were really good..

Stayed in August 2024

Everything

Stayed in August 2024

It’s marketed on booking.com that hotel has AC however there is no AC And the customer care at the reception informed me that there is no AC , it’s just a fresh air cooling system which is basically a Fan

Close to the station and a supermarket is available downstairs

Stayed in June 2024

Clean and spacious. Very friendly and helpful staff members including restaurant members

Stayed in July 2024

Location very far

Stayed in July 2024

Two things: 1) The bedsheet was not woolen to beat the cold. 2) The TV did not have OTT platforms.

The check-in and check-out was made within reasonable time. The receptionist arranged a car for transit on demand.

Stayed in June 2024

Everything was good

Stayed in July 2024

Room was a bit small to access our luggage but not a big deal.

Loved the facilities with the access to saunas. Room was comfortable and staff were friendly. Short walks to tram stops and grocery stores.

Stayed in July 2024

The amenities and facilities at this hotel is no different than Ibis Budget. But of course cost a lot more than Ibis Budget.

The sauna was great

Stayed in June 2024

Very friendly employees, overall great service

Stayed in May 2024