None. Everything was perfect and exceeded expectations!

Nice breakfast selections. Large room with very well thought out amenities such as storage shelfs and closets and heated bathroom floor, and nice modern decors. Staff was very friendly and helpful. Ski rental shop right across from hotel, and received 10% hotel discount. Short walking distance to Gurschen-Gemsstock gondola with free shuttles also available.

Stayed in March 2025

The only downsize to the room is the inability to adjust the temperature of the room at night (it requires the reception to adjust it). With the noisy bells from the near-by church, we couldn't open the window to cool down the room either. We found the restaurant very average. Ate there the first night. The Massamam vegetable curry was simply rice with a few veggies which seemed just microwaved and badly drained and diluted the sauce which seemed just out of a bottle. A bit disappointing to come to Switzerland and not have a more local cuisine when you come from afar.

Breakfast was very good for a cold breakfast. . Would be nice to have an option of hot breakfast (scrambled eggs, bacon and mushrooms). The room was very nicely fitted and comfortable. The hotel is in a great location in the original part of Andermatt, full of character and close to a lot of restaurants and cafe/bars.

Stayed in March 2025

It is located in the city center with parking and place to leave the skis and the skis shoes. The gym is super well equipped and the hotel staff is very courteous.

Stayed in February 2025

Very comfortable and locations.

Stayed in February 2025

Hotel ideally located in the centre of town, equal distance between the 2 ski lifts. Either a 10 min walk to either or via the bus which stops quite literally right outside. Owner very friendly, chill and accommodating, will definitely stay again if I come back to this part of Switzerland!!

Stayed in February 2025

The free breakfast is below average. And the biggest complaint I had was the WiFi connection was cut off between 23:00 to 6:00. I needed to access the internet for my work during the night.

The location is very good, the bus stop is right in front of the hotel.

Stayed in January 2025

Free ski bus station in front of the hotel. Ski rental, restaurants,pub, evrything near by.

Stayed in January 2025

Nothing

Beautiful hotel, right in the city center and walking distance from everything. Staff was nice and welcoming, our room was modern and spotless clean. Rich and good quality breakfast. Nothing to complain at all!

Stayed in September 2024

Nothing

Clean and nice

Stayed in August 2024

A male managed to access our bedroom with an electronic key whilst we were in bed. The staff could not determine how it happened but said they would check the system.

Stayed in June 2024

Air con not easily adjustable it was locked at a fixed temp and a bit too hot for sleeping.

Pretty much everything

Stayed in August 2024

Central nice clean modern property

Stayed in June 2024

I was expecting to be able to use the kitchen/kitchen utensils/plates etc. Otherwise great room.

I loved this hotel. The staff was helpful and kind. The breakfast was delicious every morning. Central to the lifts and good restaurants.

Stayed in February 2024

Very nice hotel. Solid breakfast. Short walk to the lifts. The two room suites are spacious by European standards.

Stayed in January 2024

None.

Host was very nice to let us check in early, rooms are well heated and location is quite near Andermatt centre.

Stayed in January 2024

Two days before arrival and months after booking, we received an email advising that the restaurant would be closed, other than for breakfast. As it happens, we ate very well and easily at the restaurants in town, it was just a surprise to be told in the manner we were. Also worth noting that the wifi is switched off at 11pm and not switched on again until I think it was 7am. This is supposed to be helping the green credentials of the hotel, but goodness knows how? Finally and most alarming of all, the hotel hit me with a £20 per night "energy supplement" on top of the approx £300 per night B&B charge. Needless to say I hit them back and it was removed when I refused to pay it. I do not like being taken advantage of and if they close the restaurant and switch off the wifi to save energy and money, why the heck should I pay forty quid more .......not happening.

The rooms are actually suites, with lounge and kitchenette and separate bedroom and en-suite facilities. Spotlessly clean and modern and very comfortable. The hotel is very central in Andermatt, quite literally a few steps into the central area of restaurants , bars and cafes.

Stayed in September 2023

Good access to parking, clean and big rooms, nice staff

Stayed in August 2023

Nothing. But my kids missed a bit some sweet stuff for breakfast such as croissants or pain au chocolate

I liked everything! The room was modern and very clean. The most comfortable big bed and a balcony with a view to the alpes. Small but nice and well equipped gym. Pretty good breakfast.

Stayed in July 2023

The room was comfortable and had plenty of space.

Stayed in April 2023

Not much not to like.

The rooms were spacious, well maintained and clean. The staff were extremely friendly and accommodating. The location was convenient to access shuttles, restaurants and ski shops. The convenient ski room included a boot warmer wall.

Stayed in February 2023

We had no complaints.

Our room and the view was amazing! The staff were very friendly and helpful. The breakfast was amazing!

Stayed in March 2023

Hotel Crown was very clean and the rooms were very comfortable. The ski storage room and bus to the lift were very nice amenities to make skiing access easy. Breakfast was convenient and the dining area also doubled as a nice place to have a drink or read while waiting for your room to be ready or waiting to depart.

Stayed in February 2023

Location was perfect distance from mountains and restaurants. Margarita was exceptionally helpful with recommendations for places to eat, things to do, and how to access the ski mountains by foot and train.

Stayed in February 2023

The restaurant was closed in the evenings during our stay and this would have been a help.

The room was fantastic and great for a family of 4 ( two small children). The staff were excellent too.

Stayed in February 2023