For our room there were no kettle and tea/coffee kits. The owner provided me tea on first day upon request. 2nd day again upon request we were provided the kettle but no coffee/tea bags sachets to make tea in room. Otherwise rest all ok.

The hotel is located at an awesome place, connectivity is good too. Breakfast is decent.

Stayed in June 2023

We would have preferred to have had a kettle and a bar fridge in the bedroom, and our request for a kettle was denied. No alternative was offered, but established a couple of days into our stay that on request we could get a jug of hot water to make a cup of coffee. We are English speakers, and there was only one TV channel available to us, DW English, that was also not tuned, so was garbled. Clearly not an important issue for the owners, even though there were many local channels, and well tuned. For breakfast there wasn't a large assortment of fruits, soft chesses and cold meats, and ran out very quickly. No hot breakfast was offered, but again we established that on request ONE fried egg could be prepared. A menu would be helpful for the tourists. All written communication in the room was in German, so didn't have a clue of its content. The mattresses are awful, they are worn, thin with the springs coming through! Our first day after booking in, went down to the reception desk, and in the absence of the receptionist, the individual attending the adjacent restaurant/bar did not appear to want to be of any assistance. This hotel is advertised on Booking.com and should be , in my opinion, upgraded and more accommodating to tourists, and their needs. Actually the distance between the main road on the lake and the hotel, is an upward climb, of around 1.5 kms, and had to do that trip at least twice a day. In retrospect, we could have chosen a hotel closer to the main road .

The bedroom was clean and spacious, yet dated. The bathroom was very spacious even though the shower was a little cramped. There was hot water for the shower , that was always welcome. Staff were mostly very pleasant to deal with. Our waitress at the breakfast room tried very hard to please us and was very friendly, and so was the lady at reception desk.

Stayed in June 2023

clean and comfortable, location was convenient but not busy

Stayed in June 2023

The hotel is located up the mountain from Gunten and has wonderful views. The staff are very welcoming and friendly- this was my 3rd stay and I always enjoy it. The restaurant is also very good and you can sit outside and take in the scenery. Great location for visiting the entire Thun region and even Bern. Love it.

Stayed in June 2023

There is no hair dryer in the room.

The atmosphere and view are fantastic. The room is very clean and comfy. The staffs are very nice, friendly and helpful. To be here is worth my money and the village is not busy like in the city, good breeze. I wish i could stay here longer it's such a great hotel in such a lovely village.

Stayed in June 2023

I like everything in this hotel and I advice all of you to stay on it. view and room was an amazing

Stayed in May 2023

Nothing

Customer service, location, cleanliness

Stayed in May 2023

perfect location in top of mountain

Stayed in August 2022

cleaning rooms

all stuff are kind and helpful the place clean and good location

Stayed in August 2022

I contacted the property to change my booking to one room instead of one room. They responded and told me it’s okay. When I come they give me one room as I requested but they charged me for two rooms unfortunately. This was unfair because I only have one room.

Stayed in August 2022

Great location, own parking place, comfortable rooms. Very friedy staff. Good price to quality ratio.

Stayed in July 2022

Location is exceptional

Stayed in July 2022

everything was great!

The main attraction of this place were the views. The hotel itself has balconies and an outdoor restaurant that hosted spectacular views of Lake Thun and the surrounding mountains. Additionally, the room was very comfortable, the staff was extremely friendly, and there was a free breakfast, all for a reasonable price!

Stayed in July 2022

The most amazing home made jams at breakfast! The apricot one especially and all the staff were lovely!

Stayed in June 2022

The "Adler" is located in a beutiful traditional viliage overlooking great views. It is roomy and spacious and has about 30 parking spaces reserved for it's guests - more than enough. Breakfast was essential yet of very good quality. While in the Adler we needed some advice and help - and it was forthcoming immediatlely, diligently and effectivly. Frau Esther was very helpful and gave us a glimps into the social advantages of real swiss village life.

Stayed in May 2022

I can’t think of anything

The family who own this hotel were so welcoming and went out of the way to provide us with an amazing stay. It is an idyllic location

Stayed in July 2023

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Stayed in December 2024

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Stayed in August 2024

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Stayed in October 2024

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Stayed in August 2024

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Stayed in August 2024

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Stayed in August 2024

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Stayed in August 2024

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Stayed in July 2024

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Stayed in July 2024