Rosengasse 10, Am Hirschenplatz, Zurich Old Town - City Center, 8001 Zurich, Switzerland
#23 of 125 hotels in Zurich
Guests' ChoiceBased on 1057 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.6
Facilities
8.7
Staff
9.2
Value for money
8.3
Free Wifi
9.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: January 4, 2023
Cori
United StatesSituated in Old Town. Easy to get anywhere. Large room.
Stayed in January 2023
Reviewed: January 3, 2023
Yvette
Malaysia1. Location was good but with heavy luggage might be troublesome to be up n down from the main station and tram 2. The road on the way up to hotel is rocky 3. Shower water running too slow and it float 4. Saw the blanket dirt that might need to be improve in the housekeeping
Hotel - Easy and friendly check in - Famous for the Swiss Cuisine Room - Good hot shower - Clean room but dusty under the floor - Facilities on point like kettle, TV, hair dryer, Lotion and Tea
Stayed in December 2022
Reviewed: January 2, 2023
Aqdas
Franceamazing location, everything was good
Stayed in December 2022
Reviewed: January 2, 2023
Mizelle
IndiaHotel Adler is an excellent hotel. The hotel staff are very polite and helpful. We arrived on Christmas Eve and were greeted with chocolates at the reception as well as in our room. Rooms were exceptionally clean and comfortable.
Stayed in December 2022
Reviewed: December 29, 2022
Nataliya
SwitzerlandOne night there was a big concert in the cafe down the street, so I could not open the window for the night due to noise, but it was not a big disaster for me. It would be nice to have some hot dishes for the breakfast.
Excellent hotel in a very heart of the old town. The receptionists were very friendly and helpful. Proposed us cookies, umbrellas for the rain. The room was warm and cozy, with all needed staff (shampoo, conditioner, lotion, knitting set, etc). Big bath, nice lighting. The restaurant of the hotel was a big, pleasant surprise. Tasty food, big variety of fondue and raclettes, children menu. The waiters were very nice. The buffet for the breakfast at the same restaurant was good: very fresh food, nice variety of sausages, cheeses, salmon, jams, yogurts, fruits and vegetables, etc.
Stayed in December 2022
Reviewed: December 28, 2022
Xiangyi
SingaporeCar park is not near and expensive.
The room is big enough for a family with two kids. Breakfast is nice
Stayed in November 2022
Reviewed: December 13, 2022
Glenelyn
United Stateswish the reception area was more inviting
clean, well appointed, and very helpful staff.
Stayed in December 2022
Reviewed: December 10, 2022
Marcos
Brazileverything is made with perfection
Stayed in December 2022
Reviewed: December 6, 2022
Chrystal
United StatesAccessibility can be a problem. Had to get heavy suitcases up the entry way steps which were steep. Was a bit of an issue for my mom who has a bad knee. Room also didn't have an accessible shower. Had to step over a high sided tub into the shower. Water pressure was mediocre. Also need to be prepared for the scent of the cheese fondue every day.
Pretty little hotel and fantastic location in Old Town. So many shops, restaurants and bars near this hotel and right on the tram line. Loved the being able to have 3 adults in 1 room. Really nice breakfast in the mornings. Room was clean and comfortable. Restaurant dinner was amazing.
Stayed in November 2022
Reviewed: December 3, 2022
Stacey
United StatesWith some of the streets shut down because of Christmas markets it was a little difficult to get to.
Very clean, great location and excellent restaurant.
Stayed in December 2022
Reviewed: December 3, 2022
David
CyprusI travel a lot to Zurich, about 5 times a year, every year since 2004 and I ALWAYS stay in Adler Hotel, which I ended up calling "My home in Zurich"!.. 😎👍 Convenient location near the main shopping centers, easy access from Zurich Airport, extremely clean rooms, public areas, facilities, comfortable beds and utilities, a great restaurant with fantastic variety of food and pleasant environment, all above topped by the excellent customer service and care from the Manager, the Front Desk, the cook himself, the waiters, the housekeepers and all the rest of the so polite and welcoming smiling personnel, that make my stay always UNFORGETABLE!... Will be back!.. 😎👍🙏👏🏻
Stayed in November 2022
Reviewed: November 27, 2022
Катерина
Ukrainethe room was clean and with a nice view. The staff was very considerate.
Stayed in November 2022
Reviewed: November 23, 2022
Erencamlikaya
Turkey-
The hotel was at the town center, near to great boutique shops and restaurants. The restaurant of the hotel at the first floor was phenomenal. The balcony was spacious and we sometimes ate in the balcony of the room (for take aways).
Stayed in October 2022
Reviewed: November 18, 2022
Maribel
Puerto Ricolocation ,Ramona was so helpfull clean hotel good restaurant comfortable room
Stayed in November 2022
Reviewed: November 9, 2022
Richard
United Kingdomrooms were a little noisy.
nice look and feel to the hotel and the location was great.
Stayed in November 2022
Reviewed: November 7, 2022
Barbara
United StatesThere is NO parking anywhere nearby for a car, very expensive and inconvenient! There was no help with the luggage. Street noise can be loud at times.
Wonderful location - nice restaurant! Murals throughout the hotel, lovely and interesting. Staff very helpful with suggestions and directions.
Stayed in November 2022
Reviewed: November 4, 2022
Hayzle
United Arab EmiratesNothing much, really. Though, it would be more appreciated if there was a ramp at the entry door.
Location was really great as you are in the Zürich Old Town. Also just a few minutes walk to the HB. Room was of the perfect size for a solo traveler like me. I didnt hear that much noise in the room even though my window was facing the busy streets. Room was clean. Breakfast was good, filling for the morning’s stroll. Coffee was definitely really good. Unfortunately, I did not get to try Swiss Chuchi’s famous fondue as I was on a solo trip. Would I stay here again? Yes!
Stayed in October 2022
Reviewed: October 25, 2022
Judith
AustraliaI can't think of anything I didn't like.
The hotel is very well located in the old town of Zurich. It isn't too far from the main train station either. My room was clean and adequate for my four day stay there. The wifi was very reliable.
Stayed in October 2022
Reviewed: October 22, 2022
Chelsea
United StatesIt was a little bit noisy at night from the restaurants below, but I still slept well.
The location is great, about a 10 minute walk from the main train station and in the heart of the old town. The staff was very friendly.
Stayed in October 2022
Reviewed: October 21, 2022
Zaid
Australialocation
Stayed in October 2022
Reviewed: October 21, 2022
Yair
IsraelThe air conditioning. although working, wasn't effective enough. In addition, there wasn't any power socket next to the bed (which is convenient for charging one's phone).
The hotel is ideally located on Niederdorfstrasse next to dozens of restaurants, bars and cafés. The room was spotless clean. The continental breakfast offered by the hotel is very good.
Stayed in September 2022
Reviewed: October 20, 2022
Koh
Singaporenoisy as restaurant was just downstairs, staff was a bit rude and refused to let us check in until 2pm although we were dead-beat after a long journey and needed a rest
aircon, and there’s lots of restaurants nearby
Stayed in October 2022
Reviewed: October 11, 2022
Svetlana
Serbiaposition and very good staff
Stayed in October 2022
Reviewed: October 9, 2022
Janetlim18
MalaysiaNoise in the night. Suggest to get a room facing another side instead of the one above the restaurant/reception.
Good location. Nice stay although the room size is smaller than the few we went before reaching Zurich. Think it's fair as it is in the city centre. Very near to the station and shopping streets.
Stayed in September 2022
Reviewed: October 7, 2022
Rodrigo
Chilethe zon is very central and easy for walk Zurich Congrats for the staff, principally Mansur
Stayed in October 2022
Miami Beach, US
Seville, Spain
Salou, Spain
Grand Forks, US
Rome, Italy
Queens, US
San Javier, Spain
San Sebastián, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content