The room was very small and so was the bed. The bathroom was tiny too and no room on the sink for things. But it was clean and cozy. Most of the personal were very helpful, but the one at my check in was not. So that was mixed.

The location. It was safe and beautiful to walk around at night.

Stayed in August 2024

The staff and the location were excellent. The hotel/room interiors were interesting and unique. Cost was high, but so was all of the other hotels, restaurants & stores of Zurich's Alstat district. But the one shortcoming was the room air conditioning systems. They were not prepared to handle the high temperatures we experienced while in Zurich.

Stayed in August 2024

Air conditioning is restricted by the hotel and not effective. This is ridiculous, especially because the rooms border a street with partying all night, so opening windows not really an option.

Free water bottles and coke Decent enough facilities

Stayed in August 2024

it’s an old building and so not surprisingly, air conditioning was not as powerful as we would have liked, took a long time for room to cool off. heavy duvet cover with no blanket or top sheet didn’t help. tub for shower was hard to get into and not super clean. bed was fine for one night but not that comfortable. expensive. if you book direct, apparently, there are a few perks, including discount at hotel restaurant.

good location, about 10 min walk from train station. helpful staff. didn’t have time for breakfast but there was a good variety of options. room was a little bigger than expected based on photos.

Stayed in July 2024

Good location, nice hotel, friendly front desk

Stayed in July 2024

There was slot of street noise from the street in 2nd floor room

Very clean room with comfortable bed and linens

Stayed in July 2024

Rooms were very small. Double bed was also small and mattress not comfortable - it felt like you were sliding out as it sloped. Had to sleep top to tail. Room was noisy from street noise until gone 2 am. WiFi didn’t allow both occupants to use at same time.

Stayed in June 2024

The staff was amazing and the location was perfect. I’d prefer a room that didn’t look out over the courtyard next time as it was extremely noisy at 2 to 3 and four in the morning.

Stayed in June 2024

Staff unfriendly

Good location

Stayed in April 2024

Whilst it is in a great location, pretty much the whole street had the small of marijuana as there are quite a few coffee shops along the road.

Good location in the old town. Very easy to get to various sites via tram. Comfy bed and basic amenities. Supermarket just down the road, lots of places surrounding to eat at. Decent continental breakfast.

Stayed in April 2024

Bedding was super dusty! Staff was cold and too formal. Noisy party in “courtyard” went till 1 am on Sunday night. Fake timbers; thought we were booking something more authentic.

Good breakfast.

Stayed in April 2024

The room was very small and the room safety box didn't work. It just said "error" when I followed the instructions of getting a passcode in

The location is amazing, the staff is very friendly and helpful. If you want cheese fondue, the restaurant is attached to the hotel and they provide free bottled water and soda, which is fantastic.

Stayed in March 2024

The Internet was very slow, basic breakfast, the walls are thin, and there is major construction on the street so it doesn't look as cute as in the pictures. This will probably change since it looks temporary. March, 2024.

Great location. Free water and soda. Good value for the location. Clean.

Stayed in March 2024

Bars in the neighbourhood. Bed was not very comfortable, with a protective layer on the mattress that tends to get folded in certain areas, creating ripples which you feel through the cover.

Location is great, right in the center of Zürich, albeit in a neighbourhood that is a bit loud with bars and restaurants. On the other hand, that means you have those at walking distance. It was carnival at the time of my visit, so the activity on the streets may have been more than usual. (I am not talking about the fanfare and people in costume, as that was obviously an exception) A new lobby was being built at the time of my visit, so I will not comment on that. Breakfast was great and in the hotel's very cosy fondue restaurant. That comes with the downside that there is a strong cheese smell at all times. Although you could see that as a part of the Swiss experience.

Stayed in February 2024

Noise - not from construction which I was given notice of after my booking (although the I did have the option to cancel due to the short notice) - but from the other rooms. I could hear everything from conversations to footsteps from the rooms above and adjacent to me as well as loud noises and laughter from the courtyard outside my window. I wore noise canceling headphones throughout my stay because I had to work. My room was supposed to be sound proof. It wasn’t. They should be more transparent about their razor thin walls.

The location was fairly convenient. It was annoying that ubers couldn’t get in but the walk to the road is short and pleasant.

Stayed in January 2024

Very noisy at night, people partying all night outside the hotel and the windows are not well isolating. Then at 9am the workers started drilling, although I was told no renovation work would take place on Saturday. Not a good place if you want to sleep in. I was there for one night only and was hoping for a good night sleep.

Central location, cosy and clean rooms and helpful, friendly staff

Stayed in January 2024

The hotel was rebuilding the reception and a portion of the hotel, so the first impression was not the best, but the floors with the rooms and the rooms its elves have been in good conditions and very comfortable.

The room was very nice, nice view on the square.position is perfect for a weekend in the city

Stayed in January 2024

Unfortunately it is quite noisy from the neighbouring rooms and the hallway, and other guests were noisy late at night. Disturbed my sleep. The room is quite small for the price.

Great location, in walking distance to many of the best museums in Zürich. The wallpapers and paintings are really nice, and add a special touch to the room. Historic location and restaurant. Fine breakfast, although nothing extraordinary.

Stayed in January 2024

Very noisy in the room from people in halls and above. Also the smell from the fondue restaurant below goes through the hotel.

The location

Stayed in January 2024

Hotel is above a busy restaurant - you have to bear with a terrible food smell from reception up to your room door (odor resembling some sort of sausages dish? not sure, but it was strong and really bad). Other than this very unpleasant smell, breakfast with close to none vegan options. I get that the country is not exactly know as the most vegan friendly, but also can't see how the hospitality wont adapt (and benefit!) from being more diverse and open when it comes to food availability.

Very comfortable room - great bed, clean and spacious bathroom. Restaurant below - although busy - does not interfere w noise when inside the room.

Stayed in October 2023

There are three reasons why I rate my overnight stay not so good: (Rating refers to single room 105) Firstly and most importantly, the mattress squeaks and cracks so loudly every time you turn over that it wakes you up. A restful night's sleep looks different but one can expect a good rest for over EUR 200 per night in a single room. Secondly, the restaurant in the building served me old and reheated 'Rösti' - despite a considerable wait for the food. The air in the restaurant, at least during my visit, was as if you were sitting directly in the kitchen and unfortunately your clothes smelled the same when you left the restaurant. Thirdly, the personal data enquiry at check-in is extensive and the guests have to type it in themselves - although most of it should be there anyway. I am sure that this hotel could offer more, but unfortunately this was not the case during my stay.

Friendly supportive and professional staff; location of the hotel; restaurant is located in the hotel; cleanliness of the room and the restaurant.

Stayed in November 2023

The noise from the road works on Rosengasse. It was absolutely terrible. Vehicles and loud voices started at 6 am. Then on the stroke of 7 am jackhammers went into deafening action. I could not walk down the Rosengasse. Absolutely terrible. I was sleep deprived. Management should have informed me and all guests of the disruption. I complained upon checkout and was compensated with a Toblerone. Seriously? Hotel Adeler this is not good enough and now I doubt I will stay with you again. I am very disappointed.

I was upgraded to a beautiful room which I really appreciated. I have being staying here since 1998! My favourite hotel in Zurich. Good breakfast excellent location. Very nice staff

Stayed in November 2023

1. the room was very cold, even after turning on the heating element this never became very hot and did not make it to heat up the room the whole night. 2. the cumbersome check-in procedure

Convenient location, very nice staff in the restaurant, nice breakfast, comfortable bed

Stayed in November 2023

I was given a room in the first floor, next to the hallway where people were drinking and talking loudly. I asked for a more quiet room and had to pay extra for an upgrade. However, the whole building is very noisy, not even considering the bars and restaurants outside. I was woken up plenty of times by loud noises in the middle of the night. Breakfast was minimalist. Staff was OK but far from Swiss standards in terms of customer care.

Location is very central, good to reach by foot from train station

Stayed in October 2023

Hotel advertises parking which isn't strictly correct as you need to park away from the hotel in a central parking garage. The drive to access the hotel is within a pedestrian area which is very crowded. Room was a little small.

Perfect location the heart of old town with all the attractions within walking distance. Apparently the Cheese Fondu is very popular with large queues waiting to eat in the restaurant.

Stayed in September 2023