Reviews of Alex Lake Zürich - Lifestyle Hotel and Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Seestrasse 182, 8800 Thalwil, Switzerland
#1 of 2 hotels in Thalwil
Guests' ChoiceReview Score
Based on 170 hotel reviews
Score breakdown
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Cleanliness
9.3
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Comfort
9.3
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Location
9.1
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Facilities
8.9
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Staff
9.2
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Value for money
8.1
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Free Wifi
9.6
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
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Reviewed: January 20, 2025
Sahil
India7 ReviewsExceptionalVery friendly staff, location.
Stayed in December 2024
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Reviewed: November 27, 2024
Ms
Singapore22 Reviews1 helpful voteExceptionalNone
The location, the staff
Stayed in November 2024
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Reviewed: November 2, 2024
Adrien
Switzerland14 Reviews4 helpful votes“Amazing stay at beautiful Alex hotel”Pillows/mattresses could have been a tad better/softer
Staff is great, it was very pleasant to interact with all of them. Rooms/hotel overall very classy, very stylish Lots of complimentary things Breakfast is great (egg specialties are so beautiful and so delicious)
Stayed in November 2024
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Reviewed: October 13, 2024
Salem
Kuwait1 reviewExceptionalThe best hotel in Zurich
Stayed in September 2024
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Reviewed: October 1, 2024
Ashik
Australia67 Reviews8 helpful votesExceptionalBit too far from everything
Excellent folks, location and food
Stayed in September 2024
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Reviewed: October 1, 2024
Najat
United Arab Emirates36 Reviews4 helpful votes“Zurich Memories: Celebrating My PhD Milestone with a Perfect Stay”simply nil
the facility the room size the room terrace the small kitchenette
Stayed in September 2024
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Reviewed: September 4, 2024
Mia
United States39 Reviews7 helpful votes“Alex Lake Zurich Hotel was absolutely wonderful”Air conditioning needs to be a little colder in the rooms. I know this nothing to do with the hotel but with the Swiss Eco program. Please improve and everything will be perfect!
Our stay at the Alex Lake Zurich Hotel was absolutely wonderful. The hotel's stunning lakeside location offers breathtaking views and a serene atmosphere, making it the perfect getaway. The facilities and rooms are beautifully designed, providing both comfort and elegance. The reception staff were incredibly professional and welcoming, with a special shout-out to Michael, who went above and beyond to ensure our stay was truly enjoyable. We especially loved dining at the hotel's restaurant each evening. The entire staff was top-class—warm, attentive, and so much fun! Every meal was a delight, and we thoroughly enjoyed every moment. Thanks to all the guys, you were each wonderful in your own way. And we will never forget the expert Water Sommelier! Magnificent team. We can't wait to return to the Alex Lake Zurich Hotel. Highly recommended!
Stayed in August 2024
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Reviewed: August 23, 2024
Ali
United Arab Emirates7 Reviews3 helpful votes“The hotel is very clean and its staff are very nice and helpful, especially the reception and breakfast staff are beauti”-
The location of the hotel is excellent, beautiful and overlooking the lake
Stayed in August 2024
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Reviewed: August 10, 2024
Mohammed
United Arab Emirates7 ReviewsExceptionalNothing
The location, the staff were amazing The restaurant at the hotel is truly nice with an amazing view of lake Zurich
Stayed in August 2024
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Reviewed: July 25, 2024
Wafa
United Arab Emirates22 Reviews“One of a kind experience that has surpassed my expectations.Highly recommended hotel stay in Zurich”Nothing
Everything !! The location is superb...the view is amazing The staff are awesome, friendly, kind, accomodating.. The room amenities.. The breakfast, and the restaurant staff
Stayed in July 2024
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Reviewed: July 23, 2024
Harry
Switzerland34 Reviews6 helpful votesWonderfulI'm struggling to name something 🤔 ok.. the gym is a joke... but not really important!
not only the perfect location at the lake but also the most friendly staff! this is a jewel and possibly as good as it gets in and around Zurich
Stayed in July 2024
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Reviewed: July 21, 2024
Prince
United States19 Reviews1 helpful vote“Very excited and thrilled”Air condition was automatically shutdown around 2am
Everything
Stayed in June 2024
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Reviewed: July 17, 2024
Honggo
Indonesia5 ReviewsExceptionalView and The staff hotel is very kindly
Stayed in July 2024
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Reviewed: June 17, 2024
Salah
Saudi Arabia65 Reviews9 helpful votes“Good place”Nothing
Staff View Breakfast
Stayed in June 2024
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Reviewed: June 6, 2024
Bénédicte
Switzerland9 Reviews3 helpful votesVery GoodThe size of the spa and there was a lot of water on the floor 40.- for a breakfast that small !
The view, the location, the cleanliness
Stayed in June 2024
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Reviewed: May 29, 2024
Friedrich
Malta98 Reviews10 helpful votesWonderfulthe location with the view at the lake
Stayed in May 2024
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Reviewed: May 20, 2024
Shi
Singapore10 Reviews2 helpful votes“Excellent service. Good location.”None!
I love the service, attitude, positivity of the front desk staff as well as the staff who helped to carry our luggage and welcomed us the moment we stepped foot into the hotel. They exceeded my expectations! This is such as nice place to stay in Zürich. The environment is entirely different from that near the Zurich Main Train Station. The room design is modern, v clean. The kitchen utensils were all of high quality, vv clean as well. Totally no issue for a clean freak like me. They even provided chauffeur service from hotel to the nearest train station. Service was just ups!! From the start till the end. Will definitely stay here again, if I go Thalwil!
Stayed in May 2024
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Reviewed: April 19, 2024
Jill
United Kingdom26 Reviews2 helpful votes“Wonderful- would love to come back some day”Nothing
Wonderful unpretentious hotel with fabulous staff and perfect location
Stayed in April 2024
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Reviewed: March 21, 2024
Cumhur
Turkey6 Reviews“FANTASTIC VIEW, GOOD STAFF.THANK YOU ALEX !”We had a little difficulty on room's electric switches that we were unable to find which switch to control which light.There were no grounding sockets in the room to plug tea maker.All minor issues but suprisingly strange:)
Stayed in a lake view suite for 2 days.It was a fantastic view and we enjoyed every minute of our stay.Staff was very helpful and friendly from the minute of check in and out.Nice location,close to old town, peaceful place.Worth the price..
Stayed in March 2024
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Reviewed: March 11, 2024
Aymen
Switzerland33 Reviews2 helpful votes“Perfect stay at one of the best managed hotels and an experience that left us wanting to come back soon”Great Lake views, great room, excellent bedding, wonderful breakfast area, good spa facility and a wonderful staff
Stayed in March 2024
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Reviewed: December 2, 2023
Greg
United Kingdom1 review“Luxury on every level!”The room, staff and facilities.
Stunning location, spotless and high standard!
Stayed in November 2023
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Reviewed: October 30, 2023
Tatiana
Singapore6 Reviews“I would highly recommend this place for a couple as a romantic run away. We will come back.”It’s not close to the city centre but they offer a boat ride a few times a day and it takes only 20 mints to get to the old town. And it’s such a beautiful ride.
Beautiful location Spacious room Spa facilities
Stayed in October 2023
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Reviewed: October 2, 2023
Brannon
United States38 Reviews3 helpful votes“Lovely and pristine hotel”NA
Staff were warm and friendly Amazing view Well appointed rooms and very comfortable
Stayed in October 2023
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Reviewed: September 20, 2023
Nabil
Saudi Arabia24 Reviews6 helpful votes“Wonderful”Nothing at all
It was just perfect, cozy with wonderful staff
Stayed in September 2023
