Not like any other Hard Rock we have been to.

Dog friendly

Stayed in July 2024

- Room was small. - Instead of the wardrobe there was some sort of crossbars linked together, which was uncomfortable and messy as we obviously had lots of winter clothes and skiing gear. - The bathroom sink was just microscopic, it was indeed very difficult to clean the teeth and try to spit into it. - Car park was rather uncoordinated, but was sorted eventually. - Serving at dinner in the restaurant was very slow and it took almost 30 min to get the bill.

Food we ordered at dinner was tasty and very nicely presented. Spa area was quite nice. Comfortable mattress in the room.

Stayed in February 2024

I would like a coffee machine in the room, or at least a kettle

The hotel is nice and clean. The staff works perfectly, the room is always cleaned well. I recommend this hotel

Stayed in January 2024

Amazing food was really really good and at the restaurant you could as well have lunch at 12 which was important because of our son’s sleeping schedule and he always got something to draw on memory cards..really a cool place as well for family!

Stayed in December 2023

Great service and staff! The restaurant at dinner was great, with a big breakfast offer as well. Covered parking connected to the hotel, ski room, spa. Very cool 'hard rock' concept, with a small franchise store and live music every evening at the bar. The room was the right size, with a big balcony and oversize bathroom. Frequent ski buses take you to Parsenn and Jakobshorn ski areas in no time.

Stayed in December 2023

Super cool rooms, nice location, great theme

Stayed in December 2023

No bar fridge

Location breakfast quiet view from balcony

Stayed in December 2023

It was an enjoyable and hassle free stay - cool and relaxed public areas, a spacious and well-appointed room with a huge furnished terrace, great breakfast choice, friendly staff and ample parking spaces.

Stayed in August 2023

Room 004 is in the Floor 0, a little below ground level. Would avoid rooms 001 to 004, if given a choice.

Good breakfast spread.

Stayed in July 2023

None

Very central, wonderful breakfast and a music theme which makes it special

Stayed in July 2023

Great hotel with everything you need for a weekend stay. Very freindly und supportive staff. Cleand & comfortable rooms, nice restaurant.

Stayed in February 2023

- not enough parking spaces, have to book in advance - when hotel is full, not enough big spa, also have to book in advance

- it was really good suits 120m, enough space for children ! - very polite personal! good cleaning!

Stayed in April 2023

As for suggestions for improvement, the burger at the restaurant was forgettable (other dishes the family tried were good) - otherwise nothing much to share here.

Stayed over the long Easter weekend - the hotel also celebrated it's 5th anniversary. Attended 2 awesome rock/blues concerts in the hotel - really convenient having to simply walk up the room after the concerts! The hotel upgraded us to a larger room, we felt like rock stars for a few days - well done! At check-in we tried the "Sound of your stay" program and got a Fender guitar - Metallica's "Nothing else matters" all weekend... Spa pre-booking system worked, 2 hours a days is actually enough, and the pool wasn't crowded. Breakfast was plenty - something for everyone, bumping into the musicians from the night before during breakfast was a "bonus" :). Dinner was overall good, friendly staff. If you are looking for a relaxed, informal stay with music to surround you, look no further.

Stayed in April 2023

There is no comfortable seating all bar stools, no chill out or relaxing areas with the main reception and bar area. It feels like you just need to keep moving within the hotel almost like a conveyor belt. would also have liked to have know it was a dog hotel before booking. We witnessed a dog cock it’s leg up and pee up the side of furniture during breakfast that the owner was totally unaware of. Breakfast was very basic and the same everyday.

The spa is great / have to book set 2 hour time slots so would recommend pre-booking the 3-5pm or 5-7pm every night of your stay as this seems to be the most popular. House keeping was great, very clean room and efficient.

Stayed in February 2023

the room was very small and there were no storage for clothes or toilette bags

it was good breakfast and the spa was good

Stayed in February 2023

We were not provided with the room we booked on booking.com

Nothing - if you book this hotel on Booking.com you will be treated like a 2nd class guest.

Stayed in February 2023

The SPA is very nicely done and the central location is awesome in the evening when you want to go out for dinner as you can just walk anywhere.

Stayed in February 2023

quite inconvenient to get to/from garage into the hotel. confusing layout and elevator situation caused a big annoyance. spa is in a weird place and it feels like conference hall hallways. also it was too hot in the room.

breakfast buffet was amazing! lots to choose from. bed was very comfortable and so were pillows. great view out to the mountain range.

Stayed in February 2023

There was nothing wrong.

I liked style….decoration…everything was cool, clean, tidy. Stuff was very nice. A breakfast had a large selection of meals.

Stayed in January 2023

Staff at the reception was 90% of the time not smiling and not welcoming at all. they sent me to the wrong parking and didn’t even apologize. It took me 40 min to park my car we missed our dinner reservation. The room we booked was superior silver and it was super small, in an adjacent part outside of the actual hotel facing the parking. The hotel, while it has nice facilities is like a labyrinth and the reception area is not designed in a cosy way and it doesn’t have a nice atmosphere. For rooms starting from 400 chf I expected more and will not be coming back.

Room was clean and well furnished, spa is great, breakfast is great, location too

Stayed in January 2023

Pool and sauna was amazing. Breakfast is good

Stayed in December 2022

Very, very cold in the room!!

Nice, Clean Hotel

Stayed in December 2022

The room was spacious and very comfortable! The hotel and facilities were perfect!

Stayed in October 2022

bed hard as rock

Stayed in September 2022

Because I got a low price for the night (and because we are tourists), they tried to extort very high amounts of money from us! And blame us for things we didn't do in the middle of the stay so that it ruined the rest of the vacation

Stayed in August 2022