Zähringerstr 16, Zurich Old Town - City Center, 8001 Zurich, Switzerland
#7 of 18 B&Bs and inns in Zurich
Guests' ChoiceBased on 411 hotel reviews
8.2Cleanliness
8.8
Comfort
8.5
Location
9.3
Facilities
8.1
Staff
9.2
Value for money
8.0
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 20, 2022
Duygu
United StatesThe street was very noisy during the night.
Location.
Stayed in April 2022
Reviewed: April 19, 2022
Al
PakistanEverything was perfect. Staff was so good
Stayed in April 2022
Reviewed: April 12, 2025
Tok
CanadaProstitutes were a harassment close to the entry at night. It was very noisy and no sound barrier existed to the neighbouring room
Stayed in April 2025
Reviewed: March 31, 2025
Nushaba
AzerbaijanExcellent!
Stayed in March 2025
Reviewed: March 15, 2025
Nicholas
Singaporecheck in logistics was slightly confusing
Staff were helpful to allow baggage storage, gave an upgrade of the guesthouse to hotel for free which was very much appreciated.
Stayed in March 2025
Reviewed: February 24, 2025
Lilianna
GermanyLocation is perfect. Room is clean. Perfect for one night
Stayed in January 2025
Reviewed: February 13, 2025
Ashok
IndiaGood breakfast but same every day, service is excellent.
Good location, good size of the room. Nice restaurants nearby. Friendly and helpful staff. Enjoyed the spa.
Stayed in February 2025
Reviewed: February 9, 2025
Nadiia
FranceThe facilities are great, a very comfortable room, everything’s clear and well maintained. The location is right in the city center yet a bit secluded, which makes the stay very quiet.
Stayed in February 2025
Reviewed: December 25, 2024
Lucinda
United KingdomNothing
Great location, clean, warm and very reasonably priced. Very helpful reception staff at the main hotel.
Stayed in December 2024
Reviewed: November 9, 2024
Chutima
United KingdomI think near by have a lot of bars so can get very loud at late at night and the bells from the clock tower going off every hour can wake you up
Location is close to the main train station walkable distance to everything like trams bus restaurants ect
Stayed in November 2024
Reviewed: October 31, 2024
Bader
United Arab EmiratesNon
Very clean, the employees are very kind with us and the location.
Stayed in October 2024
Reviewed: September 16, 2024
Clare
South AfricaThe room was cramped and very warm with little ventilation.
The staff member who checked us in was very helpful.
Stayed in September 2024
Reviewed: September 1, 2024
Michael
United KingdomRoom was clean. Staff pleasant. Location was a bit suspect... working girks onthe corner at night. Not great.
Stayed in August 2024
Reviewed: August 22, 2024
Gary
United KingdomNothing
Excellent location in Old Town, great value in a very expensive city, room much better than anticipated, very friendly check in
Stayed in August 2024
Reviewed: August 15, 2024
Karen
United StatesEverything was awesome
Your team is excellent in every way. Great suggestions, helpful & nice. Comfortable bed & delicious breakfasts !
Stayed in August 2024
Reviewed: August 7, 2024
Reginald
South AfricaIt was very hot in the rooms didn’t have proper air-conditioning. Unfortunately, the entryway was quite smelly because it was next to cheese or fondue restaurant.
Central location
Stayed in August 2024
Reviewed: July 15, 2024
Vittoria
FinlandEverything was impeccable
It was a great location for good money in Zurich. The reception staff was very friendly and helpful, we really enjoyed our stay! Highly recommended :)
Stayed in July 2024
Reviewed: June 30, 2024
Theatours
United StatesLadies on front desk were curt…on even yelled at us when we ask about coffee and water for the room
Location and Mike Front Desk manager
Stayed in June 2024
Reviewed: June 12, 2024
Rogier
United StatesThere were no closets or storage of any kind in my room so you're always looking at a more or less disorganized / visually uncalm room. Tiniest bathroom I've ever experienced (but it worked). No fridge. I visited in mid-May, not super warm yet but the room was already a bit stuffy and there was no AC. I initially had no fan either but after I called down, hotel staff brought one — whose display didn't work so you couldn't easily find the digital controls. I managed, but with a lot of trial and error. The front desk staff were literally a block away in a different building. I would have felt safer if there'd been 24/7 oversight of who entered the "secondary" location where I was staying. Zurich is hardly a crime-ridden city so this was OK in the end but I did get propositioned by two sex workers night after night, when I returned to my room. Also, some guys were smoking something in the recessed entrance a couple of times. Neither of these experiences were pleasant but I don't fault the hotel for them.
The staff were kind and helpful.
Stayed in May 2024
Reviewed: June 3, 2024
Skye
AustraliaUnfortunately, there was no air conditioning in the guesthouse and our room was tiny. So we asked to swap to the hotel as they had A/C. However, it really wasn’t proper air-con. It was a pre-set climate control that you couldn’t control. Being spring, it was quite warm and stuffy in the rooms, so we needed the windows open for ventilation. The hotel is located right on a Main Street and the drunks were out in force all night. The noise was excessive and we literally did not sleep. Otherwise, it was reasonable.
There are actually 2 properties, the hotel and the guesthouse. They’re located just one street away from each other. Reception is at the hotel, so when arriving, go to the hotel, not the guest house. Staff were great and very helpful. Location is central. Right near the water, train station and lots of restaurants.
Stayed in May 2024
Reviewed: May 22, 2024
James
United StatesGreat location. Very clean. Lovely stay.
Stayed in May 2024
Reviewed: May 10, 2024
Spencer
United KingdomNothing all good
Great location friendly and helpful staff
Stayed in May 2024
Reviewed: April 6, 2024
Herath
Sri LankaNothing.
It was in walking distance from Zurich HB and you get restaurants and grocery shops near by. Very convenient.
Stayed in April 2024
Reviewed: April 1, 2024
Nero_p
Greecenothing really!
We had booked a short stay with the Alexander Guesthouse on our way back and we received a really warm welcome and a room upgrade! I should note that our upgraded room was actually at the Alexander Hotel (not the guesthouse) and we were even allowed to check in early. Notes: - staff was super polite and made us feel really at home - a very cosy experience overall. - modernly furnished room, big comfy bed, nice bathroom. Not very spacious but not too small either. Very clean. - complimentary coffee, filtered water and fruit at each floor - complimentary access to the Zurich Zoo (upon availability) - this was actually the highlight of our experience. - location is excellent, right at the heart of the old town, very close to the main station too. Despite the location, the room was very quiet. - great value given the hotel rates in Zurich. I recommend this place and would book again if I return to Zurich.
Stayed in March 2024
Reviewed: March 21, 2024
Carlos
BrazilSuper friendly staff, great location and comfortable room.
Stayed in March 2024
Rust, Germany
Gdynia, Poland
Hammond, US
Sagard, Germany
Messina, Italy
Florence, Italy
Split, Croatia
Lviv, Ukraine
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content