Reviews of Hotel Alexander Zurich Old Town This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Niederdorfstrasse 40, Zurich Old Town - City Center, 8001 Zurich, Switzerland
#49 of 125 hotels in Zurich
Guests' ChoiceReview Score
Based on 892 hotel reviews
8.4Score breakdown
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Cleanliness
8.8
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Comfort
8.8
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Location
9.5
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Facilities
8.3
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Staff
9.3
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Value for money
8.0
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Free Wifi
8.9
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Reviewed: June 16, 2024
Angela
United States15 Reviews1 helpful vote9.0“Great staff, location and rooms!”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The front desk staff, especially Mark, was very friendly, welcoming and helpful. Great location and comfortable rooms. Also a nice breakfast.
Stayed in June 2024
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Reviewed: June 14, 2024
Russell
United Kingdom23 Reviews1 helpful vote9.0“A lovely hotel in Zurich Old Town”- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 2 nights
None that I can think of.
The hotel is at walking distance to the main train station and places of interest. Close to shops and restaurants. We were able to check-in an hour early, which is always a bonus. The size of the room is enough for two two people. The room was kept clean. Breakfast is just fine with me, typical scrambled egg, bacon, croissant, orange juice and nice coffee. They have free coffee in the reception, which is a nice option to have as you come in the hotel.
Stayed in June 2024
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Reviewed: June 13, 2024
Abdulrahman
Saudi Arabia35 Reviews12 helpful votes9.0“Excellent location and breakfast. Small rooms”- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Expensive parking. Room is very small . The bathroom door is deemed class with no sound prove. The room cleaning is not effective as they don’t change bed covers with daily room cleaning. You have to ask for it.
Super location in old town close to everything by walking. Excellent breakfast . The best thing is the staff. One of the best hotel team that you can find . They helped me in everything with excellent smiles and attitude. They have underground parking in other location on a walking distance using car lift mechanism. Free minibar in the room refrigerator.
Stayed in June 2024
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Reviewed: June 12, 2024
Jenoys
United States4 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
Room was just a tad on the small size. It was not an issue for us since we were just there one day, but it might be tight if staying longer.
Excellent location in Old Town, good breakfast, well-appointed bathroom.
Stayed in June 2024
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Reviewed: June 9, 2024
David
Israel7 Reviews7.0Good- • Business trip
- • Group
- • Double Room
- • Stayed 2 nights
The room is clean, yet very basic.
Stayed in May 2024
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Reviewed: May 27, 2024
Maris
Latvia14 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Everything was fine
Room is clean, staff very nice, good breakfast. Availability of coffee machine at the lobby.
Stayed in May 2024
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Reviewed: May 25, 2024
Mick
Australia14 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Not a major concern, however the breakfast options were limited. What was on offer was a decent quality. Suggest getting in early.
Great location in Old town area. Very easy access to Main train station and also to catch the tram to or from the airport. Staff were very friendly and the room was clean and in reasonable condition.
Stayed in May 2024
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Reviewed: May 20, 2024
Anat
Israel17 Reviews1 helpful vote8.0“Good location”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The size of the room. Its noisy at night if you face the street.
The location is very good. The staff was great both at the reception and at the breakfast room. Clean.
Stayed in May 2024
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Reviewed: May 16, 2024
Janet
Australia42 Reviews8 helpful votes9.0“Good location and convenient to all the sights.”- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing. All good.
Great location in Old Town. Clean comfortable room. Helpful staff. Good WiFi.
Stayed in May 2024
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Reviewed: May 15, 2024
Andrew
United Kingdom1 review8.0“very good”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 2 nights
location
Stayed in May 2024
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Reviewed: May 8, 2024
Susus
Germany14 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 1 night
- • Submitted from a mobile device
The room was cozy and valued for the money. Great location.
Stayed in May 2024
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Reviewed: May 7, 2024
Elaine
Philippines53 Reviews7 helpful votes9.0“Had a wonderful night”- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 1 night
- • Submitted from a mobile device
A bit noisy when window is open
Near restaurants. Refreshments in the room are free. They have parking space but not free.
Stayed in April 2024
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Reviewed: May 6, 2024
Yuliia
Spain83 Reviews10 helpful votes9.0“Basic room in city center”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Room’s windows are faced to the street with bars because of this till 4am quiet noisy there
In city center, complementary drinks in bar
Stayed in May 2024
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Reviewed: May 5, 2024
Chi
United Kingdom4 Reviews8.0“Hotel Alexander -May 2024”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
No kettle in Room - had to go downstairs at reception to get coffee and hot water.
Location very central could walk every where. Staff very responsive to our needs and helpful. Breakfast was sufficient - includes hot & cold.
Stayed in May 2024
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Reviewed: May 3, 2024
Patrick
Poland100 Reviews7 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The hotel staff were very nice and the room was very clean. The hotel is at a great location in the city center.
Stayed in May 2024
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Reviewed: May 2, 2024
Andrea
Malaysia12 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 1 night
- • Submitted from a mobile device
Convenient location, clean and very helpful staff. The room is on the smaller side, but that’s acceptable for the price point and location, it’s big enough for 3 adults.
Stayed in April 2024
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Reviewed: May 2, 2024
Vanessa
Australia6 Reviews8.0“We had a nice stay at Alexander Zurich Hotel. Thank you.”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The surrounding area of the hotel can be noisy and dirty with garbages on the street and lot of smokes (from street smokers). These points are outside of the property’s control, however can negatively impact guests’ overall experiences.
The property is located close to Zurich main station and within 10 minutes walk. The room was modern and smartly designed. Breakfast was good. Staff was very friendly and helpful. The lobby has free water and coffee for guests to use. Free water, soft drinks and beers were provided in the room mini bar.
Stayed in April 2024
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Reviewed: May 1, 2024
Elizabeth
United States5 Reviews7.0Good- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
Bed and pillows, not so comfy.
Room was very clean and modern. Shower head leaked though. Staff were accommodating and breakfast was yummy!
Stayed in May 2024
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Reviewed: April 29, 2024
William
United States19 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Noise from street
Good beds, location and great breakfast. We had a room on the street, which was a tad noisy.
Stayed in April 2024
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Reviewed: April 29, 2024
Alberto
Italy28 Reviews1 helpful vote7.0“Good Hotel right in the center, but unfortunately noisy above all in the front. Ask for a room in the back. I would expe”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Noise
Location
Stayed in April 2024
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Reviewed: April 26, 2024
Michael_schweiz
Switzerland92 Reviews14 helpful votes8.0Very Good- • Business trip
- • Solo traveler
- • Business Room
- • Stayed 1 night
Centrally located hotel in the old town of Zurich, clean and good.
Stayed in January 2024
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Reviewed: April 26, 2024
Charlotta
Sweden69 Reviews6 helpful votes9.0Wonderful- • Business trip
- • Solo traveler
- • Business Room
- • Stayed 1 night
- • Submitted from a mobile device
The staff at Alexander are amazing, helpful and friendly Danke Sehr
Stayed in April 2024
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Reviewed: April 25, 2024
Arie
Israel9 Reviews9.0“I will definitely come back to this hotel”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 2 nights
The hotel location is good. Breakfast was great, lots of choice. The room was also good, although small. The contents of the fridge were free. Staff polite and helpful. Drinks are available free of charge at the reception. I recommend
Stayed in April 2024
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Reviewed: April 23, 2024
Gigi
New Zealand33 Reviews2 helpful votes8.0“Great place to lay your head in Zurich. Good local restaurants nearby, quiet and great breakfast.”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
The heater in the room did not work perhaps because there was a cold snap during spring.
Location and breakfast were good. The staff were very welcoming and helpful with car parking, bags and recommendations.
Stayed in April 2024
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Reviewed: April 23, 2024
Kalavati
United Kingdom3 Reviews8.0“A great stay in a central location”- • Leisure trip
- • Travelers with friends
- • Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Could do with better lighting and more storage.
Great location. Short walk from the station. Trams 2 stops away if you don’t want to walk. Room was sufficient for my friend and I. Like the way they had the beds opposite each other. Probably done due to space but worked for us. Complimentary water, soft drink and beer provided for the first day, which was a really nice touch. Room and bathroom were clean. It was nice to return to the property after a day of sightseeing. Reception staff were friendly and helpful. Ronya especially went out of her way to help us plan our train journey. Would stay there again. 😊
Stayed in April 2024
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