Reviews of Hotel Alexander Zurich Old Town This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Niederdorfstrasse 40, Zurich Old Town - City Center, 8001 Zurich, Switzerland
#50 of 125 hotels in Zurich
Guests' ChoiceReview Score
Based on 887 hotel reviews
8.4Score breakdown
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Cleanliness
8.7
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Comfort
8.7
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Location
9.5
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Facilities
8.3
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Staff
9.3
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Value for money
8.0
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Free Wifi
8.9
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Reviewed: June 4, 2024
Michelle
Australia6 Reviews10Exceptional- • Business trip
- • Solo traveler
- • Small Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing
Unbeatable location. Staff were super friendly. Definitely will stay here again when i am in Zurich next
Stayed in March 2024
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Reviewed: June 4, 2024
Yulia
Russia4 Reviews10Exceptional- • Leisure trip
- • Group
- • Double Room
- • Stayed 1 night
nice hotel , in the center of Zurich, small enough but very clean, stayed there 1 night and it was fully ok...very friendly stuff. there is parking but not in the same hotel and y should go there on foot ( a little bit complicated to put your car inside the lift, like the container lift, and go-down). seems to me the concierge was a bit "proud" of himself. it is my opinion! otherwise was all good even breakfast!
Stayed in May 2024
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Reviewed: May 14, 2024
Martin
Slovakia19 Reviews3 helpful votes10Exceptional- • Business trip
- • Solo traveler
- • Single Room
- • Stayed 3 nights
- • Submitted from a mobile device
Could hear some sounds at night
Clean, great location, nice staff
Stayed in May 2024
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Reviewed: May 12, 2024
Petra
Australia12 Reviews2 helpful votes4.0“Wouldn’t recommend”- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 3 nights
- • Submitted from a mobile device
A bit noisy on Saturday night Reception staff were ok but the breakfast staff not nice, food was not great and my take away breakfast for my early leave was appallingly bad and showed no care or thought at all.
The location however it was noisy Saturday night
Stayed in May 2024
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Reviewed: May 6, 2024
Andrei
Ukraine39 Reviews1 helpful vote10“Perfect hotel in perfect location”- • Business trip
- • Couple
- • Twin Room
- • Stayed 1 night
Nothing could be better.
Perfect location in the very heart of Zurich downtown. 10 minutes walk from the lake, 10 minutes walk from Kunsthaus, 6 minutes walk to the rail station and National Museum. Absolutely perfect breakfast. the best one we had in Zurich. Free mini-bar and coffee! Very friendly and helpful stuff. Comfortable room and nice bathroom. Everything was perfect.
Stayed in May 2024
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Reviewed: April 25, 2024
Zoe
Switzerland2 Reviews4.0Disappointing- • Solo traveler
- • Business Room
- • Stayed 1 night
- • Submitted from a mobile device
It was a bit dirty and you could hear everything from nextdoor…
The Location
Stayed in March 2024
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Reviewed: April 23, 2024
Bashara
Israel18 Reviews2 helpful votes6.0Pleasant- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast quality is nit good
Location
Stayed in April 2024
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Reviewed: April 22, 2024
Omer
Turkey17 Reviews10“Very nice”- • Leisure trip
- • Solo traveler
- • Business Room
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing
Breakfast and location
Stayed in April 2024
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Reviewed: April 20, 2024
Jenell
Canada38 Reviews6 helpful votes10“Great location, great room, great staff”- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
Location, cleanliness, modern room, shower gets hot right away, TV was easy to use, mini-fridge included. Friendly staff, breakfast was also good. Location is surrounded by restaurants and walking distance to the main train station and tram stops.
Stayed in April 2024
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Reviewed: March 30, 2024
Olivia
France7 Reviews1 helpful vote10“Special mention to the staff; we have never experienced their level of professional anywhere else. Location is perfect.”- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Everything
Stayed in March 2024
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Reviewed: March 7, 2024
Jason
United Kingdom4 Reviews10“Amazing and when we done back to Zürich we’d 100% stay here again!”- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Amazing location and the breakfast was decent enough! Staff were so friendly and gave us the mini bar free as it was a leisure trip
Stayed in March 2024
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Reviewed: March 4, 2024
Ilse
South Africa5 Reviews10“Lovely stay at Hotel Alexander”- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 1 night
- • Submitted from a mobile device
/
The warm welcome received on arrival set a positive tone and assistance with luggage before check-in was very convenient. The hotel's facilities were top-notch and breakfast was lovely. Additionally, the free entrance to Zurich Kunsthaus was a pleasant surprise, enhancing the overall experience. Location is excellent with everything you need within walking distance. Highly recommend.
Stayed in March 2024
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Reviewed: February 25, 2024
Shrikant
Australia9 Reviews10Exceptional- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 3 nights
- • Submitted from a mobile device
NA
Friendly Customer Service, upgrade rooms and helping out tourism package, good breakfast. Best stay 😊
Stayed in February 2024
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Reviewed: February 17, 2024
Severija
Lithuania21 Reviews3 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 1 night
- • Submitted from a mobile device
nothing
perfect location, staff, facilities, breakfast
Stayed in February 2024
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Reviewed: February 17, 2024
Marina
United Kingdom5 Reviews3 helpful votes10“Perfect!”- • Leisure trip
- • Solo traveler
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing - everything was great!
Great location - only about 5mins walk from Zurich HB, and great location within the city to see all the sights. My room was lovely, nice view, bathroom and everything else was perfect. There’s a safe and minibar, water in the minibar was definitely free, although possibly everything in it was. Mini toblerones left on the pillow was a lovely touch. International power sockets in case you don’t have a Swiss plug. The woman who checked me in and worked on reception (I didn’t catch her name) was so kind, welcoming and ready to help with anything, thank you to her! You can leave your bags after checking in. Breakfast included and has a good selection - yoghurt, hot eggs, bacon etc. and more. Really would recommend staying here, lovely place!
Stayed in February 2024
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Reviewed: February 7, 2024
Bernadette
Ireland11 Reviews6.0“Compact but good location for the value”- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 1 night
The room was tiny and the same with the bathroom, but it was clean so it was ok.
The location was very good
Stayed in February 2024
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Reviewed: January 29, 2024
Ilyas
United States1 review10“N/A”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
In the room, the light was very poor for makeup & reading. Breakfast was good, but the same meals every day got tired to see or eat. The.purple dish was woeful taste.
Breakfast and okay.
Stayed in January 2024
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Reviewed: December 11, 2023
Amy
Australia1 review3.0Poor- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Extremely hard bed, noisy room
Stayed in December 2023
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Reviewed: December 7, 2023
Erich
Switzerland3 Reviews10Exceptional- • Business trip
- • Couple
- • Family Room
- • Stayed 3 nights
- Great atmosphere at the Christmas markets and must be visited. The Hotel Alexander is located right at the start of a Christmas market. - All the sights can be discovered on foot. - Very close to the railway station - The windows are very well soundproofed and slept very quietly. - Breakfast with regional products. Super scrambled eggs and homemade Bircher muesli - The best prices always directly at the hotel and not at OTA - This is not just a promise at Hotel Alexander like at other hotels. - Very friendly and professional staff - There are many delicious restaurants in the vicinity of the hotel. Received many good insider tips at reception - Free entry to the Imagine Picasso exhibition - Free entry to the Kunsthaus and zoo - Free minibar - Free mobile hotspots - Enthusiastic about the super fast WLAN
Stayed in December 2023
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Reviewed: November 28, 2023
Emily
Singapore19 Reviews4 helpful votes10“Lovely hotel in Old Town”- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 3 nights
It would be prefect to provide in room slipper.
I enjoyed very much during my stay at this hotel. The location is not really near the main station but it is easy to walk without luggage about 10-15 mins. We reached Zurich by train and took a tram no4 to hotel. The check-in is easy and the lady at counter is the one of the friendliest service staff I met during this 2 weeks. She also help us to book a shuttle service to airport on the last day. The room is spacious good for 3 persons and bed is comfy and look exactly the same from the pic The breakfast is good enough for us, coffee, eggs bacon and yogurt and cheese.
Stayed in October 2023
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Reviewed: November 27, 2023
Laurie
United States7 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 2 nights
- • Submitted from a mobile device
Tiny but functional bathroom.
Excellent location and helpful staff.
Stayed in November 2023
-
Reviewed: November 17, 2023
Krittika
United Kingdom1 review10“Brilliant and highly recommended”- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
N/a
Well located with so many restaurants and walking distance to everywhere. Staff are so lovely. Good selection of Breakfast
Stayed in October 2023
-
Reviewed: November 14, 2023
Pinyuan
United Kingdom9 Reviews3 helpful votes4.0Disappointing- • Leisure trip
- • Travelers with friends
- • Family Room
- • Stayed 2 nights
- • Submitted from a mobile device
The room is clean but I could have chosen a much better quality hotel with this price. Most staff is nice except one front-of-house staff. She was extremely rude to me when I asked for additional bottles of water during our second night stay. She told me that they don’t replenish more as it is just a one-time thing (which is fine if she explained in a friendly way). Instead, she didn’t even look at me and spoke in a disdainful tone.
Stayed in November 2023
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Reviewed: November 12, 2023
Desmond
United Kingdom1 review10“A perfectly located hotel with friendly staff and a great breakfast”- • Leisure trip
- • Travelers with friends
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
I liked it
Great location, friendly staff
Stayed in November 2023
-
Reviewed: October 18, 2023
David
United States1 review10Exceptional- • Leisure trip
- • Solo traveler
- • Small Double Room
- • Stayed 1 night
Past customer, still all around top service
Stayed in September 2023
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