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Reviews of Hotel Cima This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Seilerwiesenweg , 3920 Zermatt, Switzerland

#388 of 501 hotels in Zermatt

Guests' Choice

Review Score

Based on 361 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.6

  • Location

    9.5

  • Facilities

    6.9

  • Staff

    7.6

  • Value for money

    8.3

  • Free Wifi

    5.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 1, 2025

    8.0
    Only shared bathroom room was available, but we never needed to wait to use it. Better than expected. Location is best.
    • Leisure trip
    • Couple
    • Double Room with Shared Toilet
    • Stayed 5 nights
    • Submitted from a mobile device

    Very basic. But considering the price, no complaints

    The location and room with view of Matterhorn

    Stayed in February 2025

  • Reviewed: February 23, 2025

    7.0
    Great location and view. Shower water uneven temp and tepid, and atmosphere too close. But excellent value.
    • Leisure trip
    • Couple
    • Double Room with Shared Toilet
    • Stayed 1 night
    • Submitted from a mobile device

    Overheated.

    The view was brilliant, looking straight to the Matterhorn from the bedroom balcony.

    Stayed in February 2025

  • Reviewed: February 18, 2025

    7.0
    Experience the old school memories. Worth the price.
    • Leisure trip
    • Family with young children
    • Double Room with Shared Toilet
    • Stayed 1 night

    Its a bit old. But you cannot complain with the cheap price.

    Location and price are the factors that I choose to stay here. Its just a 5 mins walk from the station and the price is the cheapest you can get here in Zermatt. Its an old school hotel but for a short and budget stay, it is still worth it. View from balcony is really stunning (both day & night). Not so many customers which is great. It really is a pleasure to experience Zermatt by staying in this hotel. I hope this hotel can survive for long. I wish the owner all the best and have a great life ahead.

    Stayed in December 2024

  • Reviewed: February 2, 2025

    9.0
    Very nice and comfy
    • Leisure trip
    • Couple
    • Double Room with Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    No lift so need to walk stircase .

    The location, room and space is very good, the heater work fine. Near to train station and coop.

    Stayed in February 2025

  • Reviewed: December 26, 2024

    9.0
    Nice place to sleep few nights.
    • Leisure trip
    • Family with young children
    • Double Room with Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    In the evening it was nobody on the reception , we were scared that we will not go inside in he room . But then we were managed to call to responsable person .

    It was clean and warm the location was wonderful! Very close to the center and train station .

    Stayed in December 2024

  • Reviewed: November 19, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Double Room with Shared Toilet
    • Stayed 2 nights
    • Submitted from a mobile device

    Old, no wifi.

    Great view from balcony. Convenient location from train station.

    Stayed in September 2024

  • Reviewed: October 14, 2024

    9.0
    Good value in a great location. Hostess friendly.
    • Leisure trip
    • Couple
    • Double Room with Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    “Carpets” a little worn and dirty.

    Location was fabulous. Wrap around balcony had superb view of The Matterhorn.

    Stayed in October 2024

  • Reviewed: October 9, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Bathroom
    • Stayed 1 night

    bed was not confortable and floor was creeking all the time even next door person was walking

    near to station

    Stayed in September 2024

  • Reviewed: September 28, 2024

    6.0
    ok
    • Leisure trip
    • Couple
    • Double Room with Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    no wifi at all

    location

    Stayed in September 2024

  • Reviewed: September 23, 2024

    9.0
    Best time of my life
    • Leisure trip
    • Couple
    • Double Room with Shared Toilet
    • Stayed 2 nights

    None

    Very impressive

    Stayed in September 2024

  • Reviewed: September 17, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The WiFi didn’t work and there was no staff around most of the time to help out. The bathroom was very strange.

    The hotel is located close to the train station, just 3 minutes walk which is very convenient.

    Stayed in September 2024

  • Reviewed: September 10, 2024

    6.0
    Quirky traditional place in a great, quiet, location which would benefit from a bit of attention.
    • Leisure trip
    • Family with young children
    • Double Room with Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    I probably missed it on booking, but was disappointed to see that the ensuite was shower and basin only, with a separate shared toilet. Could have been a little cleaner. Would have felt a little insecure if stayed on own.

    Very quiet (felt like we were the only people in the hotel). Great to have a balcony and view with the Matterhorn just behind trees. Very close to amenities/transportation.

    Stayed in September 2024

  • Reviewed: July 10, 2024

    9.0
    Charming hotel in the heart of Zermatt decorated with artwork by the original owner.
    • Leisure trip
    • Couple
    • Double Room with Shared Toilet
    • Stayed 2 nights
    • Submitted from a mobile device

    The ground floor entrance and lobby of the building had a rather funky smell, perhaps due to the recent heavy rains and the age of the building. but the upstairs rooms were fine.

    Our room had a nice balcony with a great view of the Matterhorn. Although the building is quite old, our room was very clean and well furnished. We even had a shower in the room, though the toilet was down the hallway. Checking in was absolutely hassle free, and the manager was very nice. The hotel is literally two minutes away from the main train station and trains going up the mountain, but it is still very quiet and perfectly secluded with its own back courtyard.

    Stayed in July 2024

  • Reviewed: May 22, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Double Room with Bathroom
    • Stayed 1 night

    it seems there is no reception, however, there is telephone to contact the person to inform which is your room and just take the key.

    the location is not far from train station in Zermatt,

    Stayed in April 2024

  • Reviewed: May 15, 2024

    8.0
    Good location near train station
    • Leisure trip
    • Family with young children
    • Double Room with Bathroom
    • Stayed 1 night

    The room view is nice because you can see Matterhorn. the only concern that I got is the bed. The cushion is a little bit old that there are some uneven spots in the bed. But we enjoyed our stay because the staff are great.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    9.0
    first night late arrival stop over, does exactly what you need it to do. charming, spotless, central
    • Leisure trip
    • Family with young children
    • Double Room with Shared Toilet
    • Stayed 1 night

    nothing at its price point.

    location, view, flexibility on getting in, old world charm

    Stayed in April 2024

  • Reviewed: April 23, 2024

    9.0
    Great stay overall!
    • Leisure trip
    • Travelers with friends
    • Double Room with Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    It was a self check in so we didn’t get much information when arriving. The wifi is only accessible in common areas.

    The room was comfortable and excellent value for the price. There is a great view of the matterhorn from the balcony. It was clean and also quite close to the train station.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    6.0
    Ok but not great
    • Leisure trip
    • Travelers with friends
    • Double Room with Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Very old furnishings. Extremely soft uncomfortable beds

    Location and price

    Stayed in April 2024

  • Reviewed: April 16, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Shared Toilet
    • Stayed 1 night
    • Submitted from a mobile device

    I misunderstand that the toilet is include in the private bathroom. Not so bad though. And the staff is hard to reach and made me confuse at first.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    Worrh for money and Nice location.
    • Leisure trip
    • Family with young children
    • Double Room with Shared Toilet
    • Stayed 2 nights
    • Submitted from a mobile device

    Nice and Clean.Worth for money,great location.Very near to center and train station and restaurants.I enjoyed very much.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    7.0
    Ok for one night
    • Leisure trip
    • Couple
    • Double Room with Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The property is very old, with minimal facilities. We stayed in a Very rund down carpeted room with an umcomfortable bed, which meant we striggled to get a good night’s sleep. There is no kettle to borrow, so we had no way to make coffee or tea. Walls are paper thin and you can hear everyone.

    It is very close to the station, which is extremely convenient with luggage. The views from the balcony are great. The street is quiet during the night. It seemed fairly clean

    Stayed in April 2024

  • Reviewed: April 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    All good

    Its very clean and quite

    Stayed in April 2024

  • Reviewed: March 28, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Shared Toilet
    • Stayed 1 night
    • Submitted from a mobile device

    Bring your own pillow.

    Great location. Good value compared to other hotels nearby.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    No elevator. Was assigned on the highest floor. Not easy to handle luggage up and down. Place is quite run down

    Location, near to station

    Stayed in March 2024

Showing 1 - 25

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