The staff were very friendly and the location was great.

Stayed in December 2023

Not in the city center but very well connected with public transportation

Jana has been very kind.

Stayed in December 2023

Nothing

My stay at Bloom was comfortable and enjoyable due to its cleanness room and excellent location, near to the tram station and easily accessible. However, the absence of slippers was a minor inconvenience. With a simple addition like slippers, the hotel could enhance its guests' overall experience.

Stayed in November 2023

Nothing

When I arrived I was offered free coffee, staff were incredibly friendly, facilities were beautifully clean and modern. I travelled for work but would absolutely stay here for a city break or any other reason in Basel given the location. Thank you for a lovely time.

Stayed in December 2023

The pillows were very uncomfortable. I had neck pain in the morning. Another problem I had was in the shower. The water was suddenly turning extremely hot, burning my skin.

The receptionist was very helpful and very nice. The hotel room was very clean and they also accepted us early earlier than the usual time. the location was great, and it was definitely value for money. They offered coffee and tea to us, which was so nice. Overall, it was very enjoyable.

Stayed in December 2023

My room was next to the stairs and it was noisy. No headboard. Shower could do with some maintenance.

Good location and friendly staff. The rooms are good size. Toiletries provided. Good wifi connection.

Stayed in December 2023

The room had an additional bunk bed above the main bed. this would be a cool feature for a couple traveling with a child. We found that we had to be extra careful to not hit our heads. (We almost succeeded.) The room was super clean, but a bit small for two people and our luggage.

The staff was wonderful. They were super friendly and helpful. They gave us cards that let us travel on the city trams as much as we liked. The hotel is a short, pleasant walk to the center.

Stayed in October 2023

Nothing to dislike

Incredible staff - and spotless facility Breakfast was average at best Will definitely recommend and stay again

Stayed in November 2023

Very clean, good location, nice staff

Stayed in November 2023

Nothing

Great hotel - great rooms,staff, breakfast and location - can’t fault.

Stayed in October 2023

There is no close city parking around the hotel. Thanks to staff they provided a parking RFID key from nearest parking house but it was a bit expensive and not so close considering luggages and baby car.

We really enjoy staying in Hotel Bloom. We requested a baby cabinet and it was already prepared in the property. So thank you for that. Cleanliness and distance of the city center was OK.

Stayed in October 2023

Breakfast was very good. 10 minutes from railwaystation. Clean room and friendly staff.

Stayed in October 2023

There wasn't anything, it suited my purposes perfectly.

Staff were really kind and helpful, nothing was too much trouble. They were also friendly and engaging. It is a smallish hotel and as such has a nice ambience about it.

Stayed in October 2023

No sure how to adjust temperature in the room, slightly overheated

Great location, staff very friendly

Stayed in October 2023

Nothing. It was exactly what I was expecting.

Modern, beautiful and with everything I needed for my travelling needs. Staff was very kind and efficient.

Stayed in October 2023

WiFi is free and was a good speed connection. However I was unable to use the WiFi for my intended purpose and had to resort to using a mobile hotspot to power my tablet from my phone. I like to watch Amazon Prime for which I am a paying subscriber in Germany. I'm not sure what the problem was (maybe the hotel's proxy settings or could be a Swiss thing) but I was unable to use my Prime account at all. It worked fine when I switched to my network hotspot of course. I assume that there would be other restrictions to other services too, not just that I encountered in Amazon. I doubt this is the fault of the hotel, could be a Swiss legalisation requirement, but it's something I've never encountered in an establishment before and I'm a frequent traveler. And I should add this is not a complaint, not did it impact my stay- is just an observation!

The reception personnel were extremely friendly, welcoming and helpful. The gentleman who greeted me was very professional and knowledgeable and the lady on the desk in the morning was of the same calibre - extremely pleasant. Whilst settling the account upon checkout it was lovely to be informed that the chocolates and water which I had consumed in the room were complimentary. The room was more than adequate and suited to my needs. It was a "Triple" room, but I wouldn't have enjoyed sharing such a small space for more than a simple nights rest. For me alone it was perfect. The double bed was luxurious and I slept extremely well, felt very refreshed and restored in the morning. A coffee pod machine and tea bags were available to make a morning brew. A small fridge for essentials. Great TV which I had a quick flick through. Modern system interface with easy navigation. Vast amount of services available: television, radio, movies, internet, information etc. The bathroom was very modern and new, and the shower absolutely great. Towels were absolutely divine - big, white and fluffy as they should be! Despite the location there wasn't any noise disturbance, even on a Saturday night in central Basel. The hotel is sited virtually opposite the Messeplatz tramline, a very busy and prosperous area of Basel. You can get to anywhere in Basel from here and the main train station is just a few minutes away. Just around the corner is a high street full of shops, restaurants, bars etc (Clarastrase). From Messeplatz you can take Tram 8 to Weil am Rhein train station in Germany, just over the border. France is just a tram ride away too! Breakfast was available but I already had plans for meeting outside, so I didn't experience it. The breakfast room was in a separate area behind the reception. Next to the reception was a bar/coffee lounge and this looked very inviting.

Stayed in October 2023

NA

It was a very cosy room and the location was excellent. Also, I am very satisfied with the price.

Stayed in September 2023

It was very hot during our stay and they did not have air conditioning. But as we found out this is normal for this area. A little explanation of how to raise the moterized blind and open the veranda door would have helped as all the explanations in the room were in German. The room was a bit small, but not a problem. (Having lots of luggage from a cruise and long vacation) They did offer us to store the luggage elsewhere, but it was not necessary.

We really liked our stay here. The location was safe and convenient. We were given passes and an explanation of how to use these for travel on the Trams and discounts for museums, tours, etc. The breakfast buffet was extensive. Fresh fruits, cheeses, and bakery goods to die for. Hot eggs and bacon were served too. And I forgot to mention the great cereals, juices, yogurt and many more too numerous to mention. The staff was excellant and helpful. Many restaurants within near walking distance. We were glad they provided a fan in our room. We would stay here again next trip to Basel.

Stayed in September 2023

No airconditioning and it was scorching when we visited Basel. Hard to sleep even with 2 electric fans provided by the hotel.

Ronan is very friendly and helpful. Location is perfect. I wish breakfast was included as with my other Swiss hotels.

Stayed in August 2023

no complaint whatsoever

Nice, clean, well equipped… in one word excellent!

Stayed in September 2023

Considering the extreme heat, some air conditioning would have been pleasant.

The staff were very welcoming and kind - I particularly appreciated the local information they offered, and the coffee they gave me to go.

Stayed in August 2023

The rooms has not air conditioners but only a fan

Stayed in August 2023

A little room without an air-conditioner. Maybe it was too hot this year (2023), though.

Located opposite the Messe, and the tram station. Easy to walk distance to the city center and the Rhine, too. Recently renovated facilities with a modern and chic design.

Stayed in July 2023

A very easy hotel to stay in, good room, good location close to tram stops and great staff!

Stayed in July 2023

There was no air conditioning so very hot in the bedrooms. Fans were provided but, with the hot weather, it was very hot at night in the rooms.

Location excellent for sightseeing the city. Very quiet rooms and comfortable beds. Friendly staff.

Stayed in July 2023