The place was vey clean and in an amazing location, the price was also very good . They should advise that u have to pay for the kitchen facilities 25 Swiss francs for 24hrs and was a little bit of a struggle to get inside but we made it .

Stayed in April 2025

Check in time is too late

Great location

Stayed in March 2025

Found the check in process complicated, went back and forth to the emails and the booking to found out how to get in and afterwards do the check in. I would have also appreciated more information before hand, like there is a self service toilet paper closet ;) the bathroom cabinet and the shower holder is way too high.

Is centric, modern and minimalist deco.

Stayed in March 2025

It was basic, but clean.

Stayed in February 2025

Room was ok. Shower with good pressure but noise outside and other rooms. Curtains were broken.

Stayed in March 2025

Interior in photos was nicer than in real life. Everything felt cheap, bathroom interior terribly dated with bathroom floors being stained and looking unpleasant. Although towels and bed linen were clean, some had some stains that’s cannot be washed - not pleasant to use. Floors were cleaned just in the area easily reachable, but heavy layer of dust below the bed and corners. There’s no sound insulation thus - everything happening around is well heard in the room! Be it neighbours coming to their rooms, late night loud talking and laughing or morning sex of someone next room - you hear it all!!

Although it is a self-check in hotel and no staff were present onsite, the ladies at the 24/7 chat were great - prompt responses and solutions to issues.

Stayed in March 2025

It was way to basic for the price £150 a night I paid and it felt like a hostel No reception or anyone around to provide any help No facilities in the room like tv or coffee maker The room was super hot even I turned the heater off I had to open the window at night ( in February) It had a gloomy feeling

The chat worked well, and I was able to check in earlier

Stayed in February 2025

Used medicine botlles and cigarettes butts maybe from the old costumer are still in the room (outside window area)

Accessible to public transport , easy checked in and staff online are accommodating

Stayed in December 2024

I had a very disappointing stay at this hotel. First, I never received an email with instructions on how to self-check-in, which made my arrival unnecessarily stressful. The common areas were dirty, and my room wasn’t much better—there were stains on the bedsheets, which was completely unacceptable. To make matters worse, the noise insulation was terrible. Every time the person above me flushed their toilet, it was extremely loud and disrupted my sleep. The worst part was at checkout. Despite following the instructions and leaving my key in the safe box as required, the hotel falsely accused me of not checking out properly. They even threatened to contact authorities, which was completely uncalled for. I would not recommend this place to anyone. There are plenty of better options at this price point.

Central location

Stayed in February 2025

shower was dirty

Stayed in February 2025

The smell of the room was off, no working bathroom exhaust fan, uncomfortable pillow and mattress. Room was very different from the pictures!

Aicha offered the besr customer support I could ever ask for. Close to everything and personal bathroom.

Stayed in February 2025

It was a bit dirty and lacked tea and coffee facilities in the room.

Warm and well located.

Stayed in January 2025

It was sooooooo dirty. The floor looked like it wasn’t washed ever. The previous person forgot the empty shower gel bottle in the shower and they didn’t throw it away. It’s overpriced for the quality.

The room was rather big. Chatting with the staff online was very convenient.

Stayed in January 2025

Weak access to staff

Location and value/ performance

Stayed in December 2024

I could hear my next door and it disturbed me.

the system works pretty well. Everything worked very smoothly

Stayed in December 2024

Bathroom was not clean, no hand soap(had to use shower gel) Shower curtains can not prevent the water goes out, bathroom was always wet, so towels on the surface were wet

Easy check-in & check-out Fast online support on Baselcard provide(Thanks to Fathy) Bedroom was clean

Stayed in December 2024

The floor was dirty, empty bottle under the bed

Good shower pressure, ok wifi, good location, worm in the room

Stayed in December 2024

I hoped there would be better quality pillow(s) provided as I had one very deflated pillow.

It was small and had everything necessary for a short stay.

Stayed in December 2024

No soap in the shower.

You get what you pay for. It was clean and tidy.

Stayed in November 2024

Very noisy. Overhead light in bedroom and toilet not working,

Privacy

Stayed in November 2024

The shower was not very clean and some of the plugs were not working. The room is small, but its good for short stay.

Its in a good location and the lounge is nice.

Stayed in November 2024

The hotel`s slogan is to be minimalistic. This works well but not when it comes to cleanliness. There is just too much old and new dirt around. Be it in the foyer, the floor of the lift, the communal male wc on the first floor as well as the room 112. The entire property needs a desperate deep clean. I guess this is the problem with self-check in places, there is no staff on duty to supervise housekeeping.

The area is central and convenient, on the tram line. The property is easy to find. The room and bathroom is spacious. The soundproof windows are excellent, they do keep busy traffic noise at bay. The mattress is comfy. The chat line communication with the staff was exceedingly efficient.

Stayed in October 2024

it was not very clean, i had stayed several times , but this time it was a little dissapointing.

location

Stayed in October 2024

The hallway had a large electrical cable running across it by the stairs/elevator. It was safe but still rather bizarre for a high traffic area. The room was not well cleaned I found hairs in the bathroom and dust balls in various places in the room around the edges. I stayed there a year ago and it seems a bit rundown by comparison - also in the lobby. Elevator was slow - not sure this is a negative as I used the stairs (3rd Fl) and got a bit of exercise.

Location and room were excellent.

Stayed in September 2024