Really comfortable all around

Stayed in March 2025

The capsule temperature during sleep hours was a bit too high.

Stayed in March 2025

The locker is too small for my luggage. The light in the shower turns off when you are taking shower, you need to open the door slightly to make it bright again. If someone's taking shower and you are next to there, your feet might get wet.

Nice place to stay. You can have private space in the capsule. I slept very well there. The design of the shower room is really nice and convenience.

Stayed in March 2025

Less noise proof than expected; more of a hostel with more privacy than a true capsule hotel. Also, the Lucerne Card (which gives free transportation around the city and automatically comes with the hotel) wasn't emailed to me directly; I had to email and ask but very promptly received it after doing so.

Excellent location, easy check in, very self-supported, very clean and well maintained.

Stayed in February 2025

Loved this place. Great location and the pods were so spacious and just perfect. Felt safe and secure and loved how the pods locked. The lighting and shelf in the pods was also great. Could keep valuables or things inside without feeling like you’re sleeping on top of your things. Nice and quiet and everyone was very respectful. Also great kitchen and table to eat at and meet new friends.

Stayed in December 2024

Toilet is smelly

The capsule is.comfortable and have what you need in a small cabin

Stayed in January 2025

Nothing whatsoever

Absolutely fantastic experience, really enjoyed my one night here. Would definitely return. Clean, comfortable and quiet. The check-in process was actually really easy if you follow the instructions correctly. Highly recommended

Stayed in November 2024

I had problem to checkin because the code was not sent to my email. it took 10 minutes to see it in the email, so I have to wait outside the door without any staff.

I like privacy, completely closed in my bed. the area is clean. after downloading the app then unlock and lock the door become easier.

Stayed in December 2024

D door was too complicated

Bring your own food

Stayed in January 2025

The online check-in process is not so intuitive.

The capsule was clean and they left me some earplugs as a small detail

Stayed in January 2025

Shower and toilet cubicles are small but efficient. Can be a challenge to get dressed after showering as the floor is wet, even with the shower curtain fully closed. Pods are not soundproof, but quiet enough, unless you have a noisy neighbour (mine liked to slam his pod door!), but they do provide earplugs. The lockers are tiny! Sufficient for a small backpack only! Our cabin sized pull along with rigid sides would not fit in at any angle, yet it's not large (think Ryan Air carry on size to visualise).

Clean comfortable pods, safe and secure with individual PIN code provided. Staff quick to respond to messages but not actually on site, so didn't encounter any in person.

Stayed in December 2024

Capsules are big, silent and comfy, offering also privacy. Good locations, with the train station at walking distance and plenty of shops around.

Stayed in November 2024

Self check in without anyone to contact if facing any issue ; too many passcode to remember and confusing

Located in the city, easy to find

Stayed in November 2024

I’ve booked 2 capsule bed, but when the time of check in only received one passcode. Couldn’t open the capsule by that time. Was quite anxious cause there is no staff or any assistance there, I do not have local phone number to call the helpline as well. 15 mins later only I received another passcode for my capsule.

Convenient. Received the passcode a day before arrival. Enter passcode at the main entrance and get up to the lift, check in at the iPad just by other hotel before get in, to get another passcode for hotel entrance, room and my private capsule. Overall quality of the hotel is great ! Have a clean equipped kitchen as well. Provided some fruits in the morning as well for customers. Lovely !

Stayed in October 2024

Someone stole my food in the fridge even with name on top of container

Spacious, ambiance

Stayed in October 2024

The room is rather dark

Hot water shower

Stayed in October 2024

* I didn't like that the AC was running all the time creating the cold and noise. In the capsule it wasn't as cold as in the general area, but still I had to wear a sweatshirt to feel warm even under the blanket. * Another thing is that the hidden ventilation system in the capsule isn't quiet enough for my sensitive sleep so I had to wear the earplugs to fall asleep properly. * I also didn't like the fact the the shower was in the same cabin as the toilet, so basically you have the toilet basin and a meter away is the shower surface. The water flows everywhere in a single space and there's even a hole between cabins and other people see your water flowing.

* I liked to have an insulated capsule without distractions. * It's also a slick and modern hotel/hostel that feels fresh, smart and comfortable to use. * I liked the kitchen facilities with fridge, stove, coffe machine (2.5 CHF for a cup) and cuttlery. * I liked the system of smart locks on every door that you could unlock either with a smartphone app or with a code.

Stayed in September 2024

Elevator was broken down when I went there. Had to carry baggage for 5 floors

Excellent location. Comfortable capsules

Stayed in October 2024

Was a bit stuffy overnight when you fully close the door.

Ample toilets and showers for the amount of capsules. Easy to access. Sound proofing was good.

Stayed in September 2024

The elevator to the capsule hotel was out of order, and so I had to walk up the stairs to level 5. Shared Bathroom was tiny compared to their Alphine Gardens. Motion sensors will shut off the lights in the bathroom. I suggest guests to bring a torchlight with you when you need to take a dump at night.

Hotel is within walking distance to Lucerne main station and opposite a self-service laundromat.

Stayed in September 2024

The lounge/kitchen space is shared with co-working space and as a result feels very much like a office coffee room that is not very comfortable to sit in for long time.

The capsules were very comfortable and well ventilated. The design with art and mirror made it feel very spacious. Also did a fairly good job at blocking noise. Some of the best capsules I have stayed in! :) Shared kitchen has fridge, microwave, and hot water (no oven/cook top)

Stayed in October 2024

Combined showers and toilets - everything got very wet and not much space to put stuff/get changed Lockers were quite small and not much space in capsule to keep stuff Shared kitchen only had microwave for cooking food

Capsule was comfy and cosy and didn’t feel too cramped Check in was easy Good location close to the river and plenty of shops and a launderette close by

Stayed in September 2024

They really force you to use their app for the key instead of the code but for some reason it never worked for my bed. I had to keep leaning over for awhile for it to work and had to use the code anyway. There’s 5 security stops it’s way too many. Makes me scared of the area if you need that many. Also the sound of people closing their bed door is loud but unavoidable.

I did like the fact that it felt clean in the bed. And I really did like that there’s a lock on the bed so I didn’t have to worry too much about locking up my bags. I could just lock it in my bed. I also like that there was another bathroom outside of the room, which was sometimes needed as a group of 10 men came at once and took over the bathroom that only has three stalls. The theme in the bed is very cute as well. I have not seen that before. Also plenty of places to charge your things, which was a big deal for me.

Stayed in September 2024

The various time I had to unlock doors was tedious.

Local was fine

Stayed in September 2024