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Reviews of Chalet Hotel Adler AG This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Aeussere Dorfstrasse 19, 3718 Kandersteg, Switzerland

#27 of 50 hotels in Kandersteg

Guests' Choice

Review Score

Based on 227 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.4

  • Facilities

    8.5

  • Staff

    9.1

  • Value for money

    8.1

  • Free Wifi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 19, 2025

    10
    The most magical vacation ever. We will definitely be back.
    • Leisure trip
    • Family with young children
    • Double Room with rolling-out Whirlpool
    • Stayed 3 nights
    • Submitted from a mobile device

    It was absolutely perfect, I loved everything.

    Everything

    Stayed in March 2025

  • Reviewed: March 18, 2025

    10
    Perfect Location on Alps
    • Leisure trip
    • Couple
    • Double Room with rolling-out Whirlpool
    • Stayed 1 night

    -

    Great Location

    Stayed in March 2025

  • Reviewed: February 6, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Poor breakfast, to be paid apart chf 19 each Meal at the restaurant good but too expensive. I would have loved to have a kettle in the room

    Location SPA, but the pool was not opened

    Stayed in February 2025

  • Reviewed: February 2, 2025

    10
    Will come again
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Lovely hotel with a great pool

    Stayed in November 2024

  • Reviewed: January 19, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Comfort Double Room with rolling-out Whirlpool
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast okay but nothing special

    Staff was very nice, whirlpool and location was brilliant. All in all we had a great experience

    Stayed in January 2025

  • Reviewed: December 19, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    ---

    Great room, great view, great service!

    Stayed in October 2024

  • Reviewed: November 23, 2024

    7.0
    Comfortable stay - lighting in corridor could be improved
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    Turning into the corridor to the rooms after stepping out of the lift, you had to take a couple of steps before the light automatically turned on - very nerve-wracking the first time as it was impossible to see if there was a step. Luckily someone else came up the stairs who knew that there was no step in the corridor. Please note that I cannot remember which floor this was and it may not be true for all floors.

    Location - easy walk from the station and to local restaurants. Would have had a nice view if the clouds had not been so low. The room and bathroom were clean and comfortable. I didn't have breakfast and I chose to eat elsewhere for dinner, so I cannot comment on the food. I'd stay again and hope for better weather.

    Stayed in October 2024

  • Reviewed: October 21, 2024

    8.0
    Great location, old rooms, nice jacuzzi.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good location near the funicular. The rooms are quite old, and the floors creak a lot. The view from the balcony is great. Parking is free. Loved having a jacuzzi in the room, it was perfect for relaxing after a hike.

    Stayed in September 2024

  • Reviewed: October 4, 2024

    10
    Lovely hotel in a great location.
    • Leisure trip
    • Couple
    • Superior Room Plus with rolling-out Whirlpool and round Bed
    • Stayed 1 night
    • Submitted from a mobile device

    No kettle, microwave or any dinnerware/utensils (beyond wine glasses). The outdoor pool was closed.

    The rolling out spa-bath, view from our balcony, hotel pool and the hotel breakfast were all highlights. There was a small bar fridge in our room. Great location for the Oeschinensee cable car and hike.

    Stayed in September 2024

  • Reviewed: September 25, 2024

    10
    Cozy stay, with beautiful views and a friendly staff
    • Leisure trip
    • Solo traveler
    • Apartment with Balcony
    • Stayed 1 night

    The whole experience was very nice. The staff was very friendly, the room was very cozy and the breakfast was great & with a lot of options! I would definitely recommend to people, and would stay there again! The view from my room was also insane, it made every penny I spent worth it!

    Stayed in September 2024

  • Reviewed: September 24, 2024

    8.0
    Recommend.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    nothing.

    Reasonable price compared to other hotels, perfect location from the train station, spacious room, and commanding good view.

    Stayed in September 2024

  • Reviewed: September 17, 2024

    8.0
    Nice view and calm environment
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No complain.

    The area was nice and calm unlike some other busy and popular places. The staff was nice and helpful to provide important information. The food was also good from the hotel restaurant..

    Stayed in July 2024

  • Reviewed: September 3, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing!

    Everything!

    Stayed in August 2024

  • Reviewed: August 30, 2024

    9.0
    On a big multi stop trip, by far my favourite hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    One of the best hotel experiences I’ve ever had From the staff at check in (wish we’d got his name) to the lovely room and even better views, would happily stay again when in Kandersteg

    Stayed in August 2024

  • Reviewed: August 27, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Old noisy bed

    Environment was wonderful

    Stayed in August 2024

  • Reviewed: August 22, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We barely had hot water and there is no air conditioning

    Location and view on the mountains.

    Stayed in August 2024

  • Reviewed: August 18, 2024

    9.0
    Great place!!!
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t love that there was no fan in the room - it gets sun all day and it was really hot. 🥵 That was the only thing I didn’t like.

    Super cute place! We had a wonderful view from the balcony, and the staff was excellent. The restaurant was good and they put up with playing cards for a few hours.

    Stayed in August 2024

  • Reviewed: August 18, 2024

    10
    beautiful hidden gem in the center of Schweiz
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    exceptional comfort and location

    Stayed in August 2024

  • Reviewed: August 17, 2024

    8.0
    Cozy cabin getaway
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Thin walls

    The hotel was a 5 min walk from Kandersteg station which made it convenient for us since we took the train to/from Zurich. It was also a 10-12 min walk to the gondola that took you to lake Oeschinensee. It was more like a small apartment with a kitchen inside, which we loved. The grocery store was right across the street. It saved us a lot of money cooking our own meals and we enjoyed eating on the balcony with the mountain and river view. However, the walls are very thin and they didn’t provide any toiletries besides the soap/ shampoo. I would book this hotel again. It was clean, location convenient, and the view was absolutely beautiful!

    Stayed in August 2024

  • Reviewed: August 15, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    Breakfast was not included with my booking.

    Josephine, at the reception counter, was very friendly, informative, helpful, understanding and highly professional! The view from my balcony was breathtaking! My room was spacious, modern, comfortable and quiet!

    Stayed in August 2024

  • Reviewed: August 12, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Comfortable and excellent location

    Stayed in August 2024

  • Reviewed: August 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Room Plus with rolling-out Whirlpool and Fireplace
    • Stayed 1 night
    • Submitted from a mobile device

    Great location, the rooms with the jacuzzi tub that slides into the balcony are really unique!

    Stayed in July 2024

  • Reviewed: August 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room with rolling-out Whirlpool
    • Stayed 1 night
    • Submitted from a mobile device

    Dinnwr service was slow and we missed our sauna slot as a result.

    The jacuzzi that moves 😀

    Stayed in August 2024

  • Reviewed: August 4, 2024

    10
    Not your average hotel
    • Leisure trip
    • Couple
    • Comfort Double Room with rolling-out Whirlpool
    • Stayed 2 nights
    • Submitted from a mobile device

    This is the place to stay if you want something a bit special - the rooms have a jacuzzi that slides out from the bathroom onto the balcony at the press of a button! The whole room was great and the staff were very friendly. We had a great meal in the restaurant too.

    Stayed in July 2024

Showing 1 - 25

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