My only point is about the heater that cant be adjusted. It was really hot in our room during the night.

Everything!! Staff is incredible adorable.

Stayed in March 2025

Excellent all round

Stayed in March 2025

Amazing hotel, very cosy and personal was really nice. SPA is fantastic ! You can access the slopes directly by taking the little train next to the hotel. Prefect place to mix a ski trip and relaxing moment at the SPA. I will come back!

Stayed in March 2025

Beautiful hotel and lovely staff and service. Second year we stay here. Food is fab and hotel bar cozy.

Stayed in March 2025

Expensive No discount for single room Pool was colder than expected

lovely hotel with very helpful staff. Breakfast delicious Beautiful walking in surrounding area as well as skiing etc Easy to walk down to town (and steep walk back)! mini train to get up to slopes. Driver can drop you into town during day or can get taxi in eve

Stayed in March 2025

perfect location and hotel

Stayed in March 2025

Room was made up very late

Stayed in February 2025

pillows and matrass - too hard

Spa, fitness, breakfast

Stayed in February 2025

smoking room is an outdated concept. way too much space given to it...and it smells in the areas around it

Stayed in February 2025

We absolutely loved this classic chalet that had the exact charm and comfort we were looking for to enjoy our Christmas break. The views from our room were magnificent, and wherever you are in the hotel (bar, restaurant, spa) you are reminded of the nature that surrounds you. Our room was very spacious with plenty of storage and equipped with everything we could possibly need.

Stayed in December 2024

Very minor door & ventilation noises that might wake up others in the room at night.

The design of the entire hotel, Alpine Cosy interior design marred with an amazing location in the midst of a beautiful landscape. The staff is very friendly and professional. The breakfast offers many options, all of high quality. The hotel includes play area for kids. Free shuttle service to take you to and pick you up from your destination within Villars.

Stayed in December 2024

The spa area is very small for the size of the hotel. Very small rest area in the garden outside the spa.

Great location, good size room, excellent breakfast.

Stayed in September 2024

Luxurious and comfortable

Stayed in August 2024

Beautiful place, very confortable, friendly staff, great spa, excellentrestaurant. We had a wonderful time. Thank you

Stayed in August 2024

very nice place with very polite staff and beautiful environment!

Stayed in August 2024

Breakfast No AC in bedroom

Breakfast area a bit small , I would have enjoyed my breakfast to be served on the table not serving my self to every thing from the buffet table , even the tea /coffe and water !!!

Stayed in August 2024

Nothing negative about the hospitality

Very high level of hotel. Very reliable.

Stayed in May 2024

We booked and paid for a room for 3 people but there were only 2 chairs, 2 glasses, 2 coffee mugs in the room. Sounds like a gripe but for this price, we shouldn't have to ask for basics like this.

Great breakfast, great ambience, great staff

Stayed in March 2024

Nothing to report

There is a stunning view of the mountains from the balcony of this amazing place. During our time there, we stayed in the suite, which was very luxurious and had a nice amount of space. Great attention to detail and a lot of wood surrounds you, feeling like in an authentic mountain chalet. There is always someone on hand to assist you whenever you need it. I would like to give a special mention to all of the drivers who accommodated all of our requests, and all of the staff who were very kind and approachable in general. Dinner was served in the main dining room, and it was superb. Good vibes only. Strongly recommended.

Stayed in January 2024

Dinner in restaurant on Friday evening was disappointing; v. slow, at least 90 mins before main course arrived, when it did arrive Halibut dish was over-cooked but not hot enough. We had a much better dinner the first night.

Great ambience throughout hotel; well fitted out, spacious room; staff all very professional, polite and smart; great service!

Stayed in January 2024

The people at the reception were exceptionally friendly and helpful

Stayed in December 2023

Staff super nice Great room The spa and gym

Stayed in December 2023

Nothing

Very comfortable and well located. Breakfast was very good

Stayed in December 2023

Price could be a little bit lower.

Very good quality of construction. Excellent personnel. Amazing breakfast. Dinner tradition seasonal Suisse food. Free shuttle bus in Village without long waiting.

Stayed in December 2023