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Reviews of Chasa Castello relax & spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Südstrasse 30, 7563 Samnaun, Switzerland

#7 of 88 hotels in Samnaun

Guests' Choice

Review Score

Based on 48 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.5

  • Location

    9.5

  • Facilities

    9.4

  • Staff

    9.7

  • Value for money

    8.9

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: March 3, 2025

    10
    Really good stay ,beautiful property ,lovely grounds and staff .Will definetely return to Chassa Castello!Thank you Deni
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    As we were a group of boys ,it would have been nice to use the lounge past 22:00 for some drinks and to play some cards etc. Nothing else to not like.

    Lovely property ,very clean ,really nice wellness and spa. Denise and staff were very nice and attentive.

    Stayed in March 2025

  • Reviewed: January 18, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Suite (4 Adults)
    • Stayed 6 nights

    nothing))

    Perfect location. New and clean rooms, excellent breakfast. Especially worth mentioning is the hospitality and friendly attitude of the hotel manager. I highly recommend and will definitely come back here.

    Stayed in December 2024

  • Reviewed: January 3, 2025

    9.0
    Warm staff and very nice breakfast
    • Leisure trip
    • Family with young children
    • Superior Apartment (2 Adults)
    • Stayed 6 nights
    • Submitted from a mobile device

    The room is a little bit old style and not practically designed.

    Great location, great breakfast and very nice spa. The kitchen in appartment was nice equiped.

    Stayed in December 2024

  • Reviewed: December 2, 2024

    10
    Perfect!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very cosy location in the middle of the mountains, at the edge of the town but walking distance to all facilities. The spa was created with a wonderful view. The host was very welcoming and friendly.

    Stayed in December 2024

  • Reviewed: August 8, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Nothing

    Beautiful rooms and spa/pool facilities. Best in town location. Family driven by kind family ensures the best atmosphere. Good breakfast.

    Stayed in August 2024

  • Reviewed: July 22, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    All was great!

    Very friendly staff at this family owned hotel, clean and warm, good breakfast, good location within walking distance to cable cars, excellent value for money!

    Stayed in July 2024

  • Reviewed: June 30, 2024

    8.0
    Lovely hotel in the engadin- to recommend.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was a misunderstanding regarding the use of the sauna so we ended up not being able to use it. We ended up in the pool but it was chilly.. and we didn’t stay long. breakfast was buffet..and while it covered major items- fruit looked a bit sad.. It wasn’t clear to us via booking that there was a dog fee- while we were ok to pay would be good to know amount.. upfront.

    Beautifully furnished nice rooms with great views!! Kettle was appreciated Staff were friendly and gave lots of information Dog friendly and very helpful with our boy. Price versus quality ratio was really good especially when thinking about the options with the guest pass.- free gondolas and access to the pool, we would stay again and thought it was a lovely property

    Stayed in June 2024

  • Reviewed: June 19, 2024

    8.0
    I really recommend others to vist this place because of the view and location
    • Leisure trip
    • Family with young children
    • Superior Suite (4 Adults)
    • Stayed 3 nights
    • Submitted from a mobile device

    The bed and pillows are uncomfortable

    Very clean, cosy, amazing view and great location

    Stayed in June 2024

  • Reviewed: March 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Apartment (2 Adults)
    • Stayed 4 nights
    • Submitted from a mobile device

    Pool was quite cold for winter

    Good breakfast, close to the village, nice saunas

    Stayed in January 2024

  • Reviewed: December 7, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We absolutely loved the location, hotel and the owner’s hospitality.

    Stayed in December 2023

  • Reviewed: December 7, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Family owned hotel with lovely host.

    Stayed in December 2023

  • Reviewed: August 14, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Apartment (2 Adults)
    • Stayed 4 nights
    • Submitted from a mobile device

    Great location, big and clean room

    Stayed in August 2023

  • Reviewed: July 14, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Wery nice hotel. Beautiful place, and close to nature. Friendly atmosphere. We were first-time byt fields like we were there many times.

    Stayed in July 2023

  • Reviewed: June 22, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    Situation calme, personnel sympathique, wellness magnifique

    Stayed in June 2023

  • Reviewed: February 18, 2023

    10
    FABULOUS HOTEL
    • Leisure trip
    • Couple
    • Superior Apartment (2 Adults)
    • Stayed 6 nights
    • Submitted from a mobile device

    Nothing to dislike

    Beautiful Hotel managed with love and care, friendly staff and comfortable large rooms with balconies and great views. Will definitely come back ☺️

    Stayed in February 2023

  • Reviewed: February 6, 2023

    10
    just amazing
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    very clean and nice - great service - very friendly personal and they even help with individual customer wishes (lactose free milk)

    Stayed in February 2023

  • Reviewed: January 22, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Beautiful hotel with friendly staff and comfortable large rooms with a balcony & great views. The sauna and pool areas appear to be brand new!

    Stayed in January 2023

  • Reviewed: December 28, 2022

    10
    Wonderful Family Hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    There might be few small details that could be improved but in the overall is a great hotel.

    It is a family hotel and it is managed with a lot of love and care. The hotel stuff do their best to make their guests feel happy & satisfied. They are helpful & friendly. The breakfast is varied and with quality local food. The hotel is situated at the Center of Samnaun village. The Wellness & Spa is wonderful to relax after skiing or an outside activity.

    Stayed in December 2022

  • Reviewed: August 30, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Bit noisy from the next room, but highly depends on other guests behaviour. Parking space is on the short side for the amount of guests.

    Nice location just outside the village, adequate pool, very kind host.

    Stayed in August 2022

  • Reviewed: August 21, 2022

    10
    The perfect place for a relaxing week on the Alps.
    • Leisure trip
    • Couple
    • Superior Apartment (2 Adults)
    • Stayed 6 nights
    • Submitted from a mobile device

    The perfect place for a relaxing week on the Alps. The apartments are well equipped and spacious, breakfast is abundant and very tasty, and Denise is a very kind host. After tons of hiking/biking activities, having the possibility to rest in the swimming pool and sauna is precious.

    Stayed in August 2022

  • Reviewed: August 9, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Nothing

    Denise and her family run the hotel with love and care and the utmost professionalism, we will definitely stay again, thank you!

    Stayed in July 2022

  • Reviewed: July 26, 2022

    9.0
    Great hotel with good parking and a pool
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    lovely room with view. the pool was great too

    Stayed in July 2022

  • Reviewed: July 19, 2022

    10
    I will stay there again
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    location clean

    Stayed in July 2022

  • Reviewed: June 18, 2022

    8.0
    Relaxing & easy going
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Unfortunately the cable cars only opened a week later, even though it was a long bank holiday weekend.

    It was the first day of opening for the summer season. Very friendly and helpful welcome and service. Standard room had all you need with a lovely view on the fields and the mountains. Inside pool and Spa area very clean, comfortable and cosy. Very good breakfast buffet. Big car park in front of the hotel. A few minutes walk from the centre of the village. Very quiet.

    Stayed in June 2022

Showing 1 - 25

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