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Reviews of citizenM Zürich This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Talacker 42, Zurich Old Town - City Center, 8001 Zurich, Switzerland

#37 of 125 hotels in Zurich

Guests' Choice

Review Score

Based on 1946 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.4

  • Facilities

    8.7

  • Staff

    9.1

  • Value for money

    8.3

  • Free Wifi

    8.7

Verified guest reviews from real Bookers

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Showing 676 - 700

  • Reviewed: July 1, 2022

    10
    Amazing stay, looking forward to stay there again.
    • Business trip
    • Family with young children
    • King Room
    • Stayed 4 nights

    Room might seem smaller to some, however it is very well designed and I didn't feel it as a negative, just a heads up to those that like a lot of room.

    Great location, city center is all within walking distance. The hotel is like a design gallery so a great bonus if you appreciate design and like discovering new ideas. Breakfast is very good and the breakfast/restaurant area is very enjoyable. The digital integration of all room features and hotel services is the best I've seen, makes you feel you are in 2022. one last thing, big kudos for the resource conservation initiatives, I wish more hotels would do that.

    Stayed in June 2022

  • Reviewed: June 30, 2022

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 3 nights

    Part of the bathroom (sink with the shelf) was located in the room.

    Very good localization, close to the train station. Very helpful hotel staff. Clean room.

    Stayed in June 2022

  • Reviewed: June 28, 2022

    9.0
    It works and makes your living easy.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night

    Overall we had no issue that should be mentioned here.

    Maybe the breakfast buffet could have widder options but it is OK. Employees were extremely helpful and with excellent attitude.

    Stayed in June 2022

  • Reviewed: June 27, 2022

    8.0
    Nice clean hotel but so expensive
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The pricing could be reasonable not excessive e.

    The breakfast did not cater for people with varying g tastes and dietary requirements. Surely a cup of tea and a slice of bread with butter is not worth 19 euros. But that's what your staff insisted on charging. Some staff were very helpful and welcoming but more just wanted our money and didn't care anymore.

    Stayed in June 2022

  • Reviewed: June 20, 2022

    9.0
    Excellent experience as standard among Citizenm hotels
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    View not interesting Minibar (fridge) ridiculously small

    All Citizenm hotels offer a very similar experience with very high standards Fun with controlling the room from the tablet, and all the small citizenm details Amazing smelling shampoo/soaps Great check-in experience, easily added charges to the room Late check-out up to 4PM for 34CHF currently, used the free lounge with wifi and great toilets Reception is very helpful, understanding and competent

    Stayed in June 2022

  • Reviewed: June 20, 2022

    9.0
    Modernity for the win!
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Relatively small room for the price, not meant for more than 2 people or just a few days. But everything else was great!

    I loved this hotel! Great AC and internet, and the "sleep mode" on the ipad controls meant I got the best sleep of my life. The room is cute albeit small, but the comforts make up for it, and the location is great.

    Stayed in June 2022

  • Reviewed: June 19, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Air condition not that good

    Stayed in June 2022

  • Reviewed: June 18, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Didnt like that we couldn’t walk around the bed!

    Location was amazing!

    Stayed in June 2022

  • Reviewed: June 18, 2022

    9.0
    Reliable comfort in a great location
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    it’s expensive

    comfy bed and great block out blinds. super easy check in and check out and friendly staff

    Stayed in June 2022

  • Reviewed: June 16, 2022

    9.0
    Overall a lovely stay!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Would have preferred to have more hanging racks in the toilet.

    Features in the room were controlled easily using an iPad. Liked that every floor needed key access so it felt safe. Location was great as well since it’s just round the corner to shopping. Request for hot water was kindly granted at no extra charge by the hotel restaurant as well although there wasn’t a kettle in the room.

    Stayed in June 2022

  • Reviewed: June 15, 2022

    9.0
    Great
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No coffee machine Pillows could be bit softer

    Easy to use controls on ipad. Love the lights. Plenty choice of tv channels

    Stayed in June 2022

  • Reviewed: June 12, 2022

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No clean towels were delivered after asking for some with housekeeping. Had to walk down and ask for some a some time later in day.

    Room was clean, bed was comfortable but room is terribly small. I don’t care for the toilet in the shower. Sink is tiny and in actual room or bathroom but I can live with it. I’d stay again and the workers in attendance were excellent! Very nice people. Food was decent at bar and friendly staff .

    Stayed in June 2022

  • Reviewed: June 12, 2022

    10
    Very enjoyable stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The bed is placed at the end of the room, by the wall, and some people may find it uncomfortable to have to climb onto it.

    The room is small but has everything you need. The location is very convenient, near the train station and near the old town. The staff is extremely friendly and helpful.

    Stayed in June 2022

  • Reviewed: June 12, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No coffee machine in room No iron press

    Bed was great!

    Stayed in May 2022

  • Reviewed: June 8, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights

    extra pillows should have been included in the room; and there should have been at least 2 chairs (not just 1)

    good location, very clean and comfortable.

    Stayed in June 2022

  • Reviewed: June 8, 2022

    10
    Enjoyed the city. Wish I could stay longer.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything is excellent.

    Good location. Near to restaurants, shops and museum.

    Stayed in May 2022

  • Reviewed: June 7, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    perfect place to stay

    Stayed in June 2022

  • Reviewed: June 5, 2022

    9.0
    Comfiest beds and sheets!
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The beds were SO COMFY!!! Great blackout blinds Good location

    Stayed in May 2022

  • Reviewed: June 2, 2022

    10
    Excellent & clean Business hotel
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room is small. . .still a comfortable business hotel at a great location

    New & modern hotel : one of the best ipad controller. Room is very very clean.

    Stayed in June 2022

  • Reviewed: June 1, 2022

    10
    Excellent
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Pillows were not fluffy as promised :) but the hotel is perfect anyway :) thanks a lot to everyone :)

    Stayed in May 2022

  • Reviewed: May 30, 2022

    10
    would stay again
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    have to pull open the front doors which isn’t convenient for prams

    clean everywhere. enjoyed the iPad for room settings control and colorful lights

    Stayed in May 2022

  • Reviewed: May 26, 2022

    10
    Exceptional
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    location but most importantly the staff! omg the staff! incredible! I’d give this hotel an 11 if I could. Trust me!

    Stayed in May 2022

  • Reviewed: May 22, 2022

    9.0
    Great modern hotel in the center of the city
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Very quiet hotel in the center of the city, very comfy beds and clean room, nice breakfast.

    Stayed in May 2022

  • Reviewed: May 20, 2022

    9.0
    cook funky hotel in a great local
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    no gym

    location, cool decor, tech

    Stayed in May 2022

  • Reviewed: May 18, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 9 nights
    • Submitted from a mobile device

    The Air Con was not cooling sufficiantly.

    The Smartness features of the hotel.. just like Alexa .

    Stayed in May 2022

Showing 676 - 700

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