163 Route des Paccots, 1619 Les Paccots, Switzerland
#1 of 5 hotels in Les Paccots
Guests' ChoiceBased on 43 hotel reviews
8.9Cleanliness
9.5
Comfort
9.5
Location
9.1
Facilities
9.1
Staff
9.3
Value for money
8.7
Free Wifi
9.8
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Showing 1 - 25
Reviewed: March 17, 2025
Margaret
SwitzerlandHelpful staff. Fabulous food.
Stayed in February 2025
Reviewed: November 10, 2024
Demian
SwitzerlandIn the Sauna it's very unhygienic if people are wearing textile! Sauna's are always naked! It's very disgusting to see people in bikinis and shorts on the wood! 😉
Location & room!
Stayed in November 2024
Reviewed: October 26, 2024
Svenja
GermanyStylish spacious clean and super welcoming
Stayed in October 2024
Reviewed: October 22, 2024
Sylvia
SpainNot having scrambled eggs … they didn’t have open kitchen and breakfast options were not so healthy
The room views, new or recently renovated. Comfortable bed and the spa. Staff was nice and the hiking areas around are very nice
Stayed in August 2024
Reviewed: September 25, 2024
Leticia
United StatesNot applicable
We loved that it was very new. Contemporary Swiss style. The room was excellent and the bed, comforter and pillows were extremely comfortable. The Jacuzzi, sauna and relaxing area, with view of the mountains were so relaxing, that it made us wish that we could stay longer.
Stayed in September 2024
Reviewed: August 21, 2024
Matthias
GermanyN/A
Very new with good design
Stayed in August 2024
Reviewed: August 19, 2024
Daniel
GermanyI was blown away by my stay! The rooms were not only spacious but also equipped with everything you could possibly need. The cozy bar was the perfect place to unwind at the end of the day. I was particularly impressed by the spa area with its fantastic view. The staff were consistently super friendly and accommodating. I would definitely stay here again!"
Stayed in August 2024
Reviewed: August 18, 2024
Giulia
SwitzerlandPillows were uncomfortable No bread at breakfast Some dirt in the bathroom like in the vent and in the sink
Position very near the highway but green around, super polite woman at check in and check out Very big room on 5 floor with large balcony
Stayed in August 2024
Reviewed: August 11, 2024
Vera
SwitzerlandBreakfast seemed to have too little to chose from for the price. Eggmaker only had instructions in French.
It is very modern. Room was cosy and quite big, with balcony. Bathroom facilities are top notch, same for bed - very comfortable. Enough towels. There were tea and coffee in the room. Fresh juice for the breakfast. People are super great and helpful.
Stayed in August 2024
Reviewed: August 7, 2024
Kanya-on
SwitzerlandVery new and clean, 15mins from Vevey only
Stayed in August 2024
Reviewed: July 19, 2024
Odette
SpainMy room was cold, ask for a portable heater and didn't have.
Beautiful views, peaceful hotel. All of the staff was great, which is unusual in a hotel. Delicious quality breakfast.
Stayed in July 2024
Reviewed: July 7, 2024
Luminita
RomaniaEverything !!!
Stayed in July 2024
Reviewed: January 28, 2024
Lazaros
Switzerlandcleanliness Comfortable bed Amazing bathroom Great choice for a weekend
Stayed in January 2024
Reviewed: December 12, 2023
Mariana
SwitzerlandThe massages were not great, very soft.
Wonderful food, the hotel design is beautiful and the rooms very spacious and with amazing views. The spa is a dream, very comfortable and it has all you need.
Stayed in December 2023
Reviewed: November 30, 2023
Jean-marc
FranceWifi going up and down
Service at premium level
Stayed in November 2023
Reviewed: November 12, 2023
Felicitas
Germanynew hotel in the prealps with nice sauna and whirlpool, spacious rooms and very tasty breakfast
Stayed in November 2023
Reviewed: October 11, 2023
Galina
SwitzerlandAt a 4-stars hotel breakfast, I would expect some fresh vegetables, at least sliced cucumbers and salad leaves. Also, would expect more variety of cold cuts.
Staff at the reception is excellent. The situation and the breathtaking views. Rooms are spacious, cosy and spotless.
Stayed in August 2023
Reviewed: October 9, 2023
Fabian
SwitzerlandVery friendly staff, nice spa, good food and comfy bed
Stayed in October 2023
Reviewed: July 24, 2023
Romana
United KingdomAccommodating staff and very clean rooms.
Stayed in June 2023
Reviewed: May 28, 2023
Suzy
SwitzerlandOnly one of the rooms had complimentary water and biscuits
Decor; service; breakfast; cleanliness
Stayed in May 2023
Reviewed: December 31, 2024
Demian
SwitzerlandWorkers were drilling holes into the wall at 9AM! It was like they were drilling right into my brain, and nobody cared about it when I mentioned that. I mean, it's super low season so do the job in the afterenoon and respect paying guests. That was very anoying. Sauna's are nude, wearing textile is grouse...
Location
Stayed in December 2024
Reviewed: September 3, 2024
Daniela
SwitzerlandNo minibar available in the room; 30 Chf guarantee for the room access card, no coffee machine in the room (instant coffee available), “frightening” message in the bathroom warning that you have to keep it clean as recently renovated …
Localisation, nice decoration, furniture, free parking inside and outside, balcony with a table and chairs, confortabile bed
Stayed in August 2024
Reviewed: July 24, 2024
Mehmet
TurkeyThere is no personnel 24hours in hotel and they didn't mention this while confirming the booking. When we arrive the hotel, there was nobody. I called but none picked up the phones. Even says they called us during the day several times, this is a lie. I and my wife must had to find another hotel in the middle of night. Besides to that, they charged the accommodation cost and refused to return my money back. I don't recommend this hotel, and will never stay at there.
There is no personnel 24hours in hotel and they didn't mention this while confirming the booking. When we arrive the hotel, there was nobody. I called but none picked up the phones. Even says they called us during the day several times, this is a lie. I and my wife must had to find another hotel in the middle of night. Besides to that, they charged the accommodation cost and refused to return my money back. I don't recommend this hotel, and will never stay at there.
Stayed in July 2024
Reviewed: November 28, 2023
Steffen
SwitzerlandThe surrounding of the building was partly still under construction, e.g. the spa terrace was resembling a construction area. At the restaurant we were initially told that we would have needed to reserve a table beforehand because they were understaffed and could not accommodate us. The waiter eventually agreed to serve us nevertheless, and the dinner was fine. The huge TV screen turned on in the middle of the night, although we did not use it at all, waking us up. It took us several minutes to find the remote and turn it off again, so our sleep was interrupted for a while. There was a light sewer smell in the room, the shower clogged unexpectedly in the morning resulting in the bathroom flooding during showering. The reception was unavailable by phone, so we had to remove the water from the room ourselves with our towels in order not to make the mess worse. After walking down to the reception we were told that they did not receive any call and they would take care of the problem. After finishing breakfast and returning to the room, it turned out that the room service had done nothing, and the wet towels we had used to get rid of the flooding were still on the floor. We were told that nothing could be done while we were still occupying the room. The receptionist offered us a small rebate for the inconvenience, which did not really make up for the issues encountered. We were told that the place was up and running only for a couple of months before we visited. It seemed that the issues encountered were possible due to the recent construction of the place and will probably be resolved in the near future. Unfortunately the experience as a whole was not what we expected from a boutique hotel given the price of the stay.
Good location, friendly staff, bike cleaning facilities, restaurant with a good selection of tasty food, comfy beds, nice spa.
Stayed in September 2023
Showing 1 - 25
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