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Reviews of Hotel Cresta This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Passadi 5, 7018 Flims, Switzerland

#20 of 91 hotels in Flims

Guests' Choice

Review Score

Based on 130 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.6

  • Location

    8.9

  • Facilities

    8.4

  • Staff

    9.3

  • Value for money

    8.4

  • Free Wifi

    9.1

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Showing 1 - 25

  • Reviewed: April 7, 2025

    10
    It was perfect!
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The pillows in the room.

    The breakfast was good and the dinner was perfect. The room was perfect besides the pillows. The pool and the spa era was great and the staff was really nice and helpful.

    Stayed in April 2025

  • Reviewed: February 18, 2025

    9.0
    We had an amazing time at this property and will gladly book again.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 8 nights
    • Submitted from a mobile device

    The room is a bit small.

    Very nice little hotel with great spa. Staff were friendly and helpful. We traveled with our dog and they were very accommodating to our needs!

    Stayed in February 2025

  • Reviewed: February 11, 2025

    10
    Nice place
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    My husband complained about pillows which were very soft.

    We came to Cresta already third year. Location is good in very calm place but easy to get to center and ski-lift. Outdoor pool and saunas are very nice. Breakfast and dinner were good. We were with little baby and found even playing zone with kitchen and a lot of good toys. Staff is kind. Will be happy return again.

    Stayed in February 2025

  • Reviewed: February 10, 2025

    10
    Will definitely be visiting again!!
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Great facilities, access to the mountain and rooms. Food was outstanding and staff extremely kind and friendly. Spa after a day out was top!

    Stayed in February 2025

  • Reviewed: February 9, 2025

    10
    Really nice stay and will come back
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    It was a bit far from the ski lift but fortunatelly the hotel offers shuttle.

    We really enjoyed this hotel! Especially the spa area with cold plunge after a day of skiing. The staff was super friendly and helpful, the hotel offers a shuttle to the ski lift which was super nice.

    Stayed in February 2025

  • Reviewed: February 2, 2025

    9.0
    Lovely hotel and spa
    • Leisure trip
    • Solo traveler
    • Economy Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Not enough pillows. I guess this is swiss style though.

    Excellent facilities, with access to Spa and outdoor pool. Great breakfast . The complex is very interesting, two buildings connected via underground access. I booked very last minute and there was only a single room left, but the room size was good and the bed was actually a lot larger than I expected with a small seating area too. Free shuttle ski bus provided to the gondola, and a nice little unexpected gift on departure.

    Stayed in February 2025

  • Reviewed: December 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    We have nothing major to complain about. In my opinion the mountain hotel with the 3* and a rather retro interior style does reflect the quality of services they offer. You get what you expect and there are no surprises which is fair. Very happy to visit again next year.

    In the meanwhile we have become almost regular guests at the hotel and are super happy every time we visit. Specially the spa area in the garden is really amazing. Personally I absolutely love the retro interior and all the old pictures hanging around the corridors. The place breathes of history and you feel the homey family run style.

    Stayed in December 2024

  • Reviewed: November 6, 2024

    10
    Perfect
    • Business trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I loved it all

    Service and delivery

    Stayed in September 2024

  • Reviewed: October 28, 2024

    8.0
    My daughter and I loved the view from our room. We were not interested in the rest of the facilities
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights

    Then[ath to our building..

    Stayed in October 2024

  • Reviewed: September 30, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We stayed in the chalet next to the main building and had a very good time. Comfortable bed, bathroom with window, wardrobe and balcony. Good breakfast.

    Stayed in September 2024

  • Reviewed: September 3, 2024

    10
    Will definitely come again!
    • Leisure trip
    • Family with young children
    • Economy Single Room
    • Stayed 1 night

    A wall socket closer to the bed would have made it easier to recharge the phone, but that is really a minor point...

    Excellent location, very friendly staff, rooms very clean. Pool and sauna provide lots of extra value and the breakfast was superb.

    Stayed in September 2024

  • Reviewed: August 14, 2024

    9.0
    Just great
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Can be a long way to the room to carry luggage

    Great place great staff

    Stayed in August 2024

  • Reviewed: August 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The mattress was too soft and saggy for our liking. There weren't any adequate pingpong paddles or pingpong balls. We cleaned the pingpong table ourselves. It would be great if the pingpong equipment was maintained.

    The different chalets/locations, the beautiful pool area and its surroundings with various books to discover, the staff were very friendly. The location is great and we definitely want to come back.

    Stayed in August 2024

  • Reviewed: July 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    I had a single room with very very small shower

    The staff. I arrived late and the lady on reception could not do enough for me. Even arranged food to be delivered to the hotel

    Stayed in July 2024

  • Reviewed: June 2, 2024

    10
    Wonderful and memorable stay in Hotel Cresta
    • Leisure trip
    • Group
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I am satisfied with our stay in Hotel Cresta. We stayed to one of their Chalets/Villas infront of a charming church with picturesque view of houses/chalets, mountains and alps. The surrounding is beautiful, clean and majestic. Well decorated with roman statues, beautiful tress and flowers. I feel like im in a fairytale. The personnel/staffs are very accommodating, attentive and friendly. They have parking area, saunas and fitness room. The swimming pools are superb. The breakfast was great too.I definite go back here.

    Stayed in June 2024

  • Reviewed: April 14, 2024

    9.0
    Wonderful hotel and restaurant
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Decent free parking availability front and back. Clean, tidy, convenient location to Laax, great food, great views out the dining room. Ski room.

    Stayed in January 2024

  • Reviewed: March 20, 2024

    8.0
    Nice hotel, quiet, clean and friendly, excellent value for money.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights

    It would have been nice to have coffee/tea making facilities in the room. Simple powdered coffee would have done, no need for Nespresso. The evening meal was beautifully presented, but the veg was sometimes over cooked. Choice was good though.

    Our room had a lovely view and was spacious with balcony outside. The bedroom and adjoining bathroom were clean and welcoming even if the decor was a bit dated. Breakfast was limited to continental breakfast, but had lots of choice. The restaurant had lovely views over Flims, which looked especially beautiful in the evening. We didn't use the wellness facilities, but the outdoor pool looked most inviting. It is heated so you can swim in it even in winter. The hotel manager and staff were kind and helpful. Hotel bus drove us to the Bergbahn. Also a local bus stops directly opposite the hotel.

    Stayed in March 2024

  • Reviewed: February 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 7 nights

    Shower as you have to hold it in your hand

    Breakfast, beds

    Stayed in February 2024

  • Reviewed: February 8, 2024

    8.0
    Great location in the mountains!
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    All was fine

    Location, facilities (SPA, Fitness), breakfast, staff

    Stayed in February 2024

  • Reviewed: January 25, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Double Room with Balcony
    • Stayed 4 nights

    breakfast was good , missing some vegetables but there where allot of chices Dinner was generally good (except one dish over 3 days)

    Stayed in January 2024

  • Reviewed: January 21, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Economy Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    For such hotel I can imagine more from warm breakfast selection.

    Cosy wooden chalet opposite a local church offers a splendid view of Flims resort. Comfy bed matrass and blankets. Friendly and always smiling staff.

    Stayed in January 2024

  • Reviewed: January 15, 2024

    8.0
    great hotel for skiing holidays in Flims
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 6 nights
    • Submitted from a mobile device

    sauna/pool opening hours are too short

    charming, old-style hotel, but good value for the money and nice sauna/pool facilities. room with a great view of the mountains

    Stayed in January 2024

  • Reviewed: January 2, 2024

    9.0
    Excellent find
    • Leisure trip
    • Travelers with friends
    • Double Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing.

    Great little hotel with a very comfortable spa and excellent service. Perfect for a skiing vacation.

    Stayed in December 2023

  • Reviewed: December 31, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The water in the swimming pool wasn’t hot at all! 🥲

    Loved the bedroom, dinner (half board), lication, spa area! Perfect to go skiing!

    Stayed in December 2023

Showing 1 - 25

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