Via Passadi 5, 7018 Flims, Switzerland
#20 of 91 hotels in Flims
Guests' ChoiceBased on 130 hotel reviews
8.6Cleanliness
9.0
Comfort
8.6
Location
8.9
Facilities
8.4
Staff
9.3
Value for money
8.4
Free Wifi
9.1
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End of dialog contentReviewed: April 7, 2025
Liron
IsraelThe pillows in the room.
The breakfast was good and the dinner was perfect. The room was perfect besides the pillows. The pool and the spa era was great and the staff was really nice and helpful.
Stayed in April 2025
Reviewed: February 18, 2025
Lucie
SwitzerlandThe room is a bit small.
Very nice little hotel with great spa. Staff were friendly and helpful. We traveled with our dog and they were very accommodating to our needs!
Stayed in February 2025
Reviewed: February 11, 2025
Nataliia
SwitzerlandMy husband complained about pillows which were very soft.
We came to Cresta already third year. Location is good in very calm place but easy to get to center and ski-lift. Outdoor pool and saunas are very nice. Breakfast and dinner were good. We were with little baby and found even playing zone with kitchen and a lot of good toys. Staff is kind. Will be happy return again.
Stayed in February 2025
Reviewed: February 10, 2025
Joaquim
United KingdomGreat facilities, access to the mountain and rooms. Food was outstanding and staff extremely kind and friendly. Spa after a day out was top!
Stayed in February 2025
Reviewed: February 9, 2025
Gunnar
EstoniaIt was a bit far from the ski lift but fortunatelly the hotel offers shuttle.
We really enjoyed this hotel! Especially the spa area with cold plunge after a day of skiing. The staff was super friendly and helpful, the hotel offers a shuttle to the ski lift which was super nice.
Stayed in February 2025
Reviewed: February 2, 2025
Rory
United KingdomNot enough pillows. I guess this is swiss style though.
Excellent facilities, with access to Spa and outdoor pool. Great breakfast . The complex is very interesting, two buildings connected via underground access. I booked very last minute and there was only a single room left, but the room size was good and the bed was actually a lot larger than I expected with a small seating area too. Free shuttle ski bus provided to the gondola, and a nice little unexpected gift on departure.
Stayed in February 2025
Reviewed: December 26, 2024
Nicoletta
SwitzerlandWe have nothing major to complain about. In my opinion the mountain hotel with the 3* and a rather retro interior style does reflect the quality of services they offer. You get what you expect and there are no surprises which is fair. Very happy to visit again next year.
In the meanwhile we have become almost regular guests at the hotel and are super happy every time we visit. Specially the spa area in the garden is really amazing. Personally I absolutely love the retro interior and all the old pictures hanging around the corridors. The place breathes of history and you feel the homey family run style.
Stayed in December 2024
Reviewed: November 6, 2024
Elizabeth
SwitzerlandI loved it all
Service and delivery
Stayed in September 2024
Reviewed: October 28, 2024
Helen
United StatesThen[ath to our building..
Stayed in October 2024
Reviewed: September 30, 2024
Elisa
ItalyWe stayed in the chalet next to the main building and had a very good time. Comfortable bed, bathroom with window, wardrobe and balcony. Good breakfast.
Stayed in September 2024
Reviewed: September 3, 2024
Jens
SwitzerlandA wall socket closer to the bed would have made it easier to recharge the phone, but that is really a minor point...
Excellent location, very friendly staff, rooms very clean. Pool and sauna provide lots of extra value and the breakfast was superb.
Stayed in September 2024
Reviewed: August 14, 2024
Roland
United StatesCan be a long way to the room to carry luggage
Great place great staff
Stayed in August 2024
Reviewed: August 5, 2024
Anissa
SwitzerlandThe mattress was too soft and saggy for our liking. There weren't any adequate pingpong paddles or pingpong balls. We cleaned the pingpong table ourselves. It would be great if the pingpong equipment was maintained.
The different chalets/locations, the beautiful pool area and its surroundings with various books to discover, the staff were very friendly. The location is great and we definitely want to come back.
Stayed in August 2024
Reviewed: July 9, 2024
Steven
United KingdomI had a single room with very very small shower
The staff. I arrived late and the lady on reception could not do enough for me. Even arranged food to be delivered to the hotel
Stayed in July 2024
Reviewed: June 2, 2024
Edelsa
SwitzerlandI am satisfied with our stay in Hotel Cresta. We stayed to one of their Chalets/Villas infront of a charming church with picturesque view of houses/chalets, mountains and alps. The surrounding is beautiful, clean and majestic. Well decorated with roman statues, beautiful tress and flowers. I feel like im in a fairytale. The personnel/staffs are very accommodating, attentive and friendly. They have parking area, saunas and fitness room. The swimming pools are superb. The breakfast was great too.I definite go back here.
Stayed in June 2024
Reviewed: April 14, 2024
Hewa
United StatesDecent free parking availability front and back. Clean, tidy, convenient location to Laax, great food, great views out the dining room. Ski room.
Stayed in January 2024
Reviewed: March 20, 2024
Gabrielle
United KingdomIt would have been nice to have coffee/tea making facilities in the room. Simple powdered coffee would have done, no need for Nespresso. The evening meal was beautifully presented, but the veg was sometimes over cooked. Choice was good though.
Our room had a lovely view and was spacious with balcony outside. The bedroom and adjoining bathroom were clean and welcoming even if the decor was a bit dated. Breakfast was limited to continental breakfast, but had lots of choice. The restaurant had lovely views over Flims, which looked especially beautiful in the evening. We didn't use the wellness facilities, but the outdoor pool looked most inviting. It is heated so you can swim in it even in winter. The hotel manager and staff were kind and helpful. Hotel bus drove us to the Bergbahn. Also a local bus stops directly opposite the hotel.
Stayed in March 2024
Reviewed: February 21, 2024
Jeppe
DenmarkShower as you have to hold it in your hand
Breakfast, beds
Stayed in February 2024
Reviewed: February 8, 2024
Carl
SwitzerlandAll was fine
Location, facilities (SPA, Fitness), breakfast, staff
Stayed in February 2024
Reviewed: January 25, 2024
Ran
Israelbreakfast was good , missing some vegetables but there where allot of chices Dinner was generally good (except one dish over 3 days)
Stayed in January 2024
Reviewed: January 21, 2024
Jan
Czech RepublicFor such hotel I can imagine more from warm breakfast selection.
Cosy wooden chalet opposite a local church offers a splendid view of Flims resort. Comfy bed matrass and blankets. Friendly and always smiling staff.
Stayed in January 2024
Reviewed: January 15, 2024
Matthias
United Statessauna/pool opening hours are too short
charming, old-style hotel, but good value for the money and nice sauna/pool facilities. room with a great view of the mountains
Stayed in January 2024
Reviewed: January 2, 2024
Fred
United KingdomNothing.
Great little hotel with a very comfortable spa and excellent service. Perfect for a skiing vacation.
Stayed in December 2023
Reviewed: December 31, 2023
Laura
SwitzerlandThe water in the swimming pool wasn’t hot at all! 🥲
Loved the bedroom, dinner (half board), lication, spa area! Perfect to go skiing!
Stayed in December 2023
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