breakfast was excellent

Stayed in April 2025

Infrastructure , personnel , nourriture , chambres

Stayed in April 2025

It was a bit too full. The river is needing a renewal at some points.

Room was spacious, modern and clean. Swimming pools are nice for clean and perfect temperature. Breakfast was good. Staff super nice, specially at snack by the pool.

Stayed in March 2025

Breakfast is good but not as good as before closure a few years ago.

Most things are good, people are friendly at reception and breakfast.

Stayed in March 2025

We strongly recommend to book the Deluxe rooms as they are renovated and modern , with lots of space, vue on the pools. I would definetly not go for the Attic rooms or other category under the Deluxe, as they are small, old furniture, no view, no bathtube, different amenities... Thank you for the room move , much appreciated !

Wonderful hotel, the staff is very professional and helpful. Cleaning is great. Very good selection of products for breakfast. We appreciated very much that the entrance to the thermal area was included in the hotel rate, and there is a private entrance for hotel guests.

Stayed in February 2025

There wasn’t much I didn’t like to be honest I thought it was all good

Breakfast was top notch and very well done the freedom of choice was immense and the freedom to get more when needed was even better value for money

Stayed in February 2025

very unfriendly staff

facilities

Stayed in January 2025

I got eye infection after 1 day in the pool.

Heated pool, beautiful environment. Family and pet friendly accomodation.

Stayed in October 2024

really absolutely nothing !

we liked everything, the friendly stuff, the comfy beds, the calm, very clean and big rooms. breakfast very rich with anything you may fancy. we will come back asap! we loved it!

Stayed in December 2024

The buffet has plenty of food but if there are a lot of people, the staff has trouble keeping up with replenishing the empty plates. One needs to be patient until they replenish the food.

Comfortable room right at the baths Big breakfast buffet

Stayed in December 2024

The restaurant food isn't great. The pizza taste like oven pizza. Its over-priced. Bad experience with room service -- slow and delivered the wrong order.

The heated pools and the river. That its open until 21.00 is good. The restaurant has a "magic tree" where kids can play. Its well designed so you can still monitor what's going on and your child is safe but its still a separate location from the dining area.

Stayed in December 2024

the lazy river and spa was absolutely amazing!

Stayed in December 2024

Our room got upgraded. It was so clean, modern, beautiful view of the mountains and thermal bath, convenient access to the bains. Breakfast was really good too! We will definitely be going back with our kids soon.

Stayed in November 2024

A bit difficult to get restaurant bookings (would suggest better info on the restaurants schedule and profile)

Perfect stay for our holiday, from the comfort, to the beautiful vineyards around, services..all super nice

Stayed in November 2024

Great room, spotless clean, amazing baths and the best weekend ever! Breakfast is great too with a variety of options. Restaurant good too and with a kids play area

Stayed in October 2024

Comfortable, spacious rooms. Tasty breakfast. Lovely spa.

Stayed in October 2024

The room provided by booking was very old (furniture from the 50ies), view on a garage..I asked for a different room and paid chf 45 more.. The spa (area of massages) is nor very comfortable..not really space to relax, only three small saunas..and you must wear a swim suit.

I liked the pool area and that there was an "adults only" space I would never go in the summer or during school holidays to rhat place.It must be hirribly crowded...and fir.sure not.wnough space outside to relax

Stayed in September 2024

Nothing.

Everything! We were upgraded to a suite, so the room was superb. The baths were nice, especially the river. The breakfast had a very good and wide selection of food.

Stayed in September 2024

Extra bed was not great

Everything

Stayed in August 2024

Co-located with the thermal bath complex, lots of options for relaxation, dining and other services. Located slightly away from medieval village, ample parking and bus connections. Room was comfy and well equipped, even if the decor in the room I was assigned was a bit dated. Had a balcony with amazing view!

Stayed in August 2024

Nothing

We liked everything about this hotel and we’ll definitely come back! It looks new and clean, beautiful views of the mountains, an excellent location for hikers (you can reach and explore many amazing hiking trails and unique villages like Grimentz for example, within 30-45 mins by car). Super breakfast and a great restaurant for dinner too. The thermal baths and pools at the hotel are probably the best ones in Switzerland.

Stayed in July 2024

Services, roon, breakfast

Stayed in July 2024

Honestly nothing

Everything just exceeded our expectation from the staff that were just exceptional to the spas and the landscape is woow

Stayed in June 2024

My room was a double, but for some reason, it had an extra bed (as seen in the photo) that I didn't need. I asked for it to be removed to have more space, but was told it wasn't possible because it was a fixed bed. This wasn't true, but I let it go since I was only staying one night and didn't want to get into an argument over a small detail.

I loved everything. The facilities are larger than what you usually find in Switzerland. The room was perfect (except for a minor hiccup), everything was top-notch. We didn't get a chance to enjoy the thermal waters and pools, but it's definitely a hotel I'd return to.

Stayed in May 2024