For the price, this hotel was a decent choice, especially for a short stay of one or two days. The facilities were adequate, though not quite up to a typical standard. The beds and pillows were average and could be more comfortable. Overall, I would recommend it for a brief visit. Location was very good, very close to Interlaken west station and 15 minutes walk from Interlaken OST station. Bus stop is near.

Stayed in November 2024

When we arrived at the 4pm check in time as stated on the booking they said we can’t check in until 5pm which was very annoying since we had been traveling very far. The property was alright, it was mostly clean. The bathroom was pretty rundown and had mould though.

The location of the property was great. Easy to walk to everything you need.

Stayed in November 2024

Located in the town and accessible to public transportation

Stayed in September 2024

1. Clarity of floor given should be at the time of booking before confirmation since lift is not there. Climbing Stairs with luggage to more than first floor is painful. 2. No lift for a property of G+4 floors 3. No clear instruction for AC/Heater, cooking plate etc. 4. Not easily traceable for first timer even after reaching location by Google.

1. Location of property is very good. Happening area. Main Street of Interlaken. Also, close to supermarket store, restaurants (all types), shopping and so on. 2. For us, room was sufficient and great to have gallery for morning tea. 3. Luggage room for early arrivals.

Stayed in September 2024

The apartment was a bit shabby and not well maintained. Kettle was broken (staff replaced it) With a small investment the apartment could be made more presentable.

Great location. Staff were friendly and helpful.

Stayed in August 2024

There was no lift facility available and the property is at 3rd floor.

The location of the property is good.

Stayed in June 2024

toilet had a woody smell due to no windows, air vent in toilet was also really noisy. limited cooking facilities

location was amazing, super near supermarkets and shopping places.

Stayed in May 2024

Overall it was a good stay in the apartment.

Stayed in April 2024

The apartment is too small (studio) and there is no tv, also not all kitchen utensils are thwre

Location and employees

Stayed in March 2024

Rooms didn't smell normal but, not too bad. Hard for me to describe the smell. Just didn't smell clean.

Stuffs were very helpful. Great location. Affordable price.

Stayed in March 2023

not very clean but cozy

very good location, near city centre

Stayed in March 2023

The cleanliness of bathroom should be improved

I like everything in this apartment

Stayed in December 2022

lighting is very dark and can be improved.

studio with compact kitchen, bathroom and bed. very cozy stay for two people. location is very nearby to bus stop and lot of Indian restaurants nearby.

Stayed in October 2022

Finding the place is a tough thing

Location

Stayed in October 2022

The stay was not clean, bathroom mat is torn, kettle is completely in bad condition, bedsheets got stain. Not worth the price.

Stayed in March 2025

When I arrived at Interlaken West Station, I called the staff (a Chinese girl) to ask for the address of Hotel Toscana, but she simply told me to go to the listed address and immediately hung up. Her attitude was unprofessional and not customer-friendly. The floor was not clean, the microwave was dirty, and while the stove could be turned on, it was not usable. There were insufficient utensils, and they were dirty. The shower was broken, and when it did work, the water pressure was too strong, causing discomfort.

The location is very strategic. Proper maintenance and upgrades should be done to improve each room. Customers pay a very high price, but the service and room conditions do not match what we paid for.

Stayed in February 2025

facilities are old and expensive.

Location wise

Stayed in December 2024

Very good stay and good location

Stayed in December 2024

All good thank you

Stayed in December 2024

I had 3 days in this apartment. We were very disapointed. The room is small and look old , not like its showed in photos. We didnt have room services for 3 days, no new towel until having request on the last day. The bed and pillow are not completely comfortable for sleeping. The room doest have a good soundproofing, the sound of footsteps on the upstair , talking outside affected our sleep badly. You have stuffs enough in the kitchen but they are not really clean. Only 1 thing is this apartment has very good location

Location is good

Stayed in December 2024

Nothing

The flat

Stayed in November 2024

Good for stay, location and Good price

Stayed in October 2024

Super dirty. Parts of toilet had mould and the room is very run down looks like I was back in the 1950s . There is a weird stench in the room. Mattress and pillow were not great especially the pillow.

Location is good

Stayed in August 2024

Room was in poor condition for what was advertised. Kitchenette was old & had no power point. Jug had to be boiled on the floor. Dishes were left with food residue & dirty. Bathroom was very basic & showing age badly. Shower fittings were hanging off wall & loose.

Property was in good location. Good hot water

Stayed in September 2024