Room: exceptionally clean room, shower as well, with lake view. We found it a bit tricky to operate the AC to decrease the heating, so we ended just opening the balcony door (winter season). Walls are a bit thin so we could hear the playful dog next door (we love dogs so it wasn't a big deal anyway) Service: exceptional service, they are kind, chill, ready to go the extra mile to accommodate you, always smiling. They do manage to make you feel at home, which is a great achievement. Online check-in and check-out option, which are highly recommended and easy to complete. Great location, outside of crowded places, but right next to the train station and city centre. Plus: we stayed during the New Year period, and they provided some chocolate, scratch and win, and prosecco at breakfast. A real touch of elegance!

Stayed in January 2025

Everything. The staff, the room, breakfast, location. Perfect for relaxation and stay.

Stayed in December 2024

Nothing

The staff was extremely kind and helpful. The location of the hotel is quiet and closed to the center (10 minutes walk from the train station). We had an upgrade of the room and had the lake view, beautiful! The breakfast was good and the restaurant recommendations were also very good.

Stayed in December 2024

Thanks for your hospitality like always. The room, the Location, the breakfast...everything was top. Cinzia and Nadia perfect Hosts.See you next🍀

Stayed in November 2024

The breakfast was so poor only croissant and jam and egg. The room was small and there is nothing in the town

The place is so clean and nice view but the rooms are quite small.

Stayed in September 2024

Everything was perfect!

Clean, comfortable. Great view from balcony. Coffee machine in the room. Nadia was helpful, informative and the whole ambience is “boutique” and personal. Loved it’

Stayed in September 2024

Breakfast was amazing.

Stayed in September 2024

Lovely small hotel in the heart of Locarno. Very good breakfast, confortable bed, very clean rooms and great staff!!

Stayed in September 2024

Shower a little small if you are a bigger person.

Hosts fantastic, great location, 10 minute walk to the lake and to restaurants etc, breakfast delicious, well done to the hosts.

Stayed in September 2024

Extremly clean.

Stayed in August 2024

Great hotel with an amazing breakfast buffet! The personnel was very kind and welcoming.

Stayed in August 2024

There were no stairs leading to the rooms, only the elevator. The aircondition didn't cool the room enough and the wi-fi had weak signal

The room and the hotel were very cozy and clean and the breakfast was delicious and fresh

Stayed in August 2024

Great location for visiting both the town and the lake. Good breakfast and also the restaurant (Vivo) in the same building (but not linked to the hotel) was fantastic!

Stayed in August 2024

Cute hotel, very helpful staff. Nice clean bathrooms, beautiful views. Yummy breakfast and so much to see and do in the location. We were in the family room in the attic with great views and plenty of space, Roof is a litte low if you are over 6foot 4 like my son but part of the charm :-)

Stayed in June 2024

It was a perfect stay with a lovely balcony and wonderful staff

Stayed in July 2024

As previously mentioned, the aircon could be cooler, and there is no refrigerator or safe. Just small points which would make for a better experience.

The hotel is in a quiet location, close to all the local amenities, rail/bus station, lake and shops (5-10 minutes gentle walk). We booked a family room with lake views for the 3 of us, which was a perfect size with one double and one single bed, which were extremely comfortable, a great shower, good size flat screen TV and a coffee maker. There was a small, but adequate balcony, accessed through a short window, so you have to duck to get out, although not a problem. Breakfast is a buffet style with a combination of crispy bacon and scrambled eggs, a selection of breads, cold meats, cheese, fruit and nuts. Drinks included, coffee, water and a selection of fruit juice. In the communal area there is a fridge containing a selection of cold drinks (water, beer, wine and coke), which can be purchased using an honesty principal (I.e., you put money in a jar on top if the fridge). The lady in charge of the kitchen doesn't speak much English, but she was lovely. I send her a virtual hug for looking after us. ❤. All the staff were extremely friendly and helpful and, again, deserve a hug ❤ For us, there were two areas which could be improved. First, the air conditioning had a minimum setting of 21 degrees, which was too high and made it difficult to sleep. Cinzia did say that this was related to having an environmentally green status, which I guess may be imposed. Having said that, the daytime temperatures were over 30 degrees, so it did help during the day. Second, we think that having a refrigerator in the room would be a nice idea. As previously mentioned, the daytime temperatures in July were over 30 degrees, so it would be nice to be able to buy salads and drinks from the supermarket and keep them cool. Finally, a small point. A safe to store passports and valuables. To summarise, a great friendly little hotel, with super staff, well organised and managed by Cinzia & Nadia and their staff.

Stayed in July 2024

There was not anything I didn’t like

It had air conditioning, it was clean, it included a very good breakfast and it had an honor bar and the staff was very nice

Stayed in July 2024

Limited parking - first in best dressed.

Location excellent, two great beds and a great breakfast each morning.

Stayed in June 2024

The room was quite noisy. The floor is making noise when walking and the acustic insulation with the corridor and neighboring room is not great. The bathroom door is made of glas (so you can see through) which did not make me feel comfortable. The room is extremely small. Fine for one night, but definitely not to spend time in the room.

The bed was very comfortable.

Stayed in June 2024

N/A

The hosts and staff were very friendly and helpful. Had a balcony with a great view of the lake. A short walk to the town centre and private parking. Breakfast was excellent.

Stayed in June 2024

Smell in the breakfast area

Parking, staff

Stayed in May 2024

Very clean and nicely equipped room. I had a nice little balcony with lake view. Rooms are quiet, and beds super comfortable. Cinzia is very friendly and helps you with any needs at any time. Breakfast is super nice and delicious.

Stayed in June 2024

Slight road traffic noise when door and window open

Very clean, comfortable and close to everything

Stayed in May 2024

Lovely family run style hotel where nothing is too much trouble. Cincia & Nadia delightful two ladies and so helpful. Location great for a quick 5 minute walk to the lakeside and all the restaurants. For us parking was essential as we were on a road trip and we needed security for the car. Breakfast included also so a great deal of n

Stayed in May 2024