Bed is seperated in the middle

Stayed in February 2025

You can easily hear what's going on in the building

Very easy, straight forward

Stayed in January 2025

The contactless check in was not perfect. The smartphone swipe system did not always work first go which led to unnecessary stress. The SMS verification for Wifi was problematic for me as an overseas traveller I was travelling on an eSIM and did not have access to SMS.

Location was great. Room was good.

Stayed in September 2024

On line checkin

Camera

Stayed in August 2024

I am not convinced about the electronic key system - it worked nicely but we never figured out how 2 people can use it

Very close to the Thermal Baths, and a nice (although small) bike storage room

Stayed in July 2024

Difficult checking in if neither your phone service or internet connection is not linking. Also door to patio did not open.

Good location. Clean and quiet. Use of kitchen

Stayed in September 2023

•No instruction about where to park your car. (A guest I spoke told me to leave my car in front of the metered spaces, that police was not seen in months. So I left my car there, and was not fined. •The keyless entry is a bit unclear procedure, that takes time, aspecially if you are not comfortable with your mobile phone. If you have problems, support is not available outside office hours.

Close to the termal baths.

Stayed in July 2023

I did not see any staff so I could nor rate it. All was automated what worked very good but it misses a bit personal touch

Nice spacious rooms

Stayed in June 2023

The cleaning takes place regularly once in two weeks It is impossible to get an official bill, while providing firm address Kitchen is only one for entire house. So sometimes eating in the common room was impossible. Even though the kitchen is excelĺently equipped with everything, except of coffee machine, so I bought extra one for me

The stuff was excellent, very helpful. They even let us stay longer in the room on the day of check-out. They also cleaned up the room extra. Told me that the cleaning takes place once in 2 weeks, which is very-very long. When I asked for cleaning after a weak, they have done it, which was very nice. The location was also great, very central, close to good infrastructure to do grocery shopping, to get to the railway station, but also excellent for going jogging in a nice landscape. The balcony was also very nice!

Stayed in December 2022

The self check in was difficult as you needed to download an app that was in German. There are no employees at the facility although someone came and helped when I was having trouble getting in. I didn't like the feeling of having no one look over the place although it worked out fine. Maybe because I was a woman travelling on her own.

Stayed in November 2022

No free car park.

Comfortable room. Easy to get in and out with digital key. Kitchen facilities a plus - they have oven, microwave, kettle, plates, cutlery etc. You just need to bring breakfast and food.

Stayed in November 2022

-

is ok all

Stayed in October 2024

Too much loud people at guesthouse, smell of marihuana and tabacco every second night. People screming inside and fighting, kitchen full of polish people drinking all afternoon

Price for Switzerland is very good but..

Stayed in August 2024

Do not use electricity. And it is only allowed to charge a cell phone and a computer with one hand. That's why I left

Very comfortable bed.

Stayed in March 2024

Noise, music, smashing, small rooms, no reception

Nature, Thermal pools, Balcony , Mrs. Cook

Stayed in March 2024

All was good , clean rooms good location

Stayed in October 2023

Everything is handled using app/web interface, check-in, unlocking entrance door, room key, laundry room... Nice that there is no key to loose, though for some, it could be a bit frustrating if you accidentally close the browser, or your phone battery dies.

We were on a 3 week bike tour through Europe (EuroVelo 15) and this was a convenient mid stop between Stein am Rhein and Basel. Laundry room was free to use, washers and dryers, they blanked out all the confusing modes on the machines which was super helpful for us as well! Lots of food options around. Rooms had an outdoor patio, and plenty of space inside for storing our bikes. Our room had a bidet and large shower.

Stayed in August 2023

just the balcony

nothing

Stayed in July 2023

Insects are everywhere

bad location

Stayed in June 2023

Couldn't Check-In using booking.com. needed to contact the hotel directly by phone who send a link for check in which worked perfectly. A bit warm during the night

Very convenient. Clean. Smartphone door opening is easy once it works

Stayed in May 2023

The website is only in German and impractical. When I did arrive it wasn't working actually + IT WASN'T SAFE AT ALL cause I got my card cloned. When you have to pay, even trhough h Booking they send you a link so you pay through their website and not here. Through the link they send you the amount to pay and you have to put ALL YOUR CARD INFORMATION. I felt safe since I got all my payment by authorization with pin and fingerprint. . after almost 2 weeks after checkout I saw that this property took money from my bank account WITHOUT AUTHORIZATIONS. It was really strange because I paid everything in advance and with the payment link they sent., so worried I contacted them. ONLY IN THAT MOMENT they told it was for extra cleaning ...also Strange, because they never contacted me when I left the room so I thought it wasn't my room. After I asked for a refund since I thought It was an error ( they never sent me any bill or link) they threatened me by mail to take more money for the disturb because I was sending them a lot of emails to asl for explanations or a legal bill. It was really annoying, disappointing, they never replied to me anymore. I LITERALLY GOT MY MONEY STOLEN. Since they never contacted me when I left the room/they never sent me any bill/threatened me I had to contact the assistance of Booking. If it was sERIOUS and what they said was true they would have contacted me immediately at check out by sending me receipts or ask me for money in any case, not using the data of my card as they liked, threatening me. Disappointed! the wifi connection it's public, they don't have a private one. services are inexistent, I've never seen anyone. After this for sure I'll only chose property that let you pay through Booking! Not through private website because you never know what they do with your datas. FOR LONG STAYER: cleanings/change of towels only every 2 weeks. If not you have to pay 30 CHF. Not fair at all.

Stayed in December 2022

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in February 2025

There are no comments available for this review

Stayed in September 2024