Harderstr. 15, 3800 Interlaken, Switzerland
#60 of 61 hotels in Interlaken
Guests' ChoiceBased on 851 hotel reviews
7.1Cleanliness
7.4
Comfort
7.4
Location
8.8
Facilities
7.1
Staff
8.2
Value for money
7.1
Free Wifi
8.6
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End of dialog contentReviewed: July 29, 2022
Bitopi
BangladeshMany things in the room and bathroom were broken; tiles, shower glass and shower stand in the room were broken at multiple places. high risk of accident. No floor mat and hence slippery bathroom. Dirty bathroom when we checked in. unclean chair in the room. Wet used towels hanging in the cupboard when we checked in. Horrible breakfast spread, they don’t know what us ‘butter’. staff cutting cheese holding with bare hands.
Stayed in July 2022
Reviewed: July 28, 2022
Shokouh
Australia- We had to wait for a long time for someone to show up to check us in. - Due to their shortage of staff our room wasn’t ready, even when we got into our room a lot of things were missing such as towels, cups, body wash etc. - The TV wasn’t working - No A/C only a very dirty fan was in the room. To get an A/C in the room we had to pay 80 chf per night! - The room was too small for 3 beds and the beds were not that comfortable. One of the beds wasn’t stable at all and kept slipping.
The location was central and close to everything
Stayed in July 2022
Reviewed: July 21, 2022
Rikin
GermanyOverpriced (300%) of real worth No safety No hygiene Non professional Extremely poor breakfast (quantity and quality) Must avoid hotel.
Location but not worth it
Stayed in July 2022
Reviewed: July 21, 2022
Monica
United KingdomNice place to stay, right next to the main road where there is shops and restaurants. The staff where very nice and breakfast included was perfect to start the day early!
Stayed in July 2022
Reviewed: July 19, 2022
Ganciu
Romaniaat the entrance, there were carts with dirty laundry, the reception Was full of wasps as there is No AC and They stay with open Windows. the room Was dirty with dust and hair on the floor, there Was no shampoo or shower gel, huge spiders on the walls. if you want rooms with AC it’s an extra 60 euros/night. i slept with the window and door open the whole night in order to have a decent temperature. and for all this, the price is 205 euros/ night
Stayed in July 2022
Reviewed: July 17, 2022
Eleanor
United Arab Emiratesoverpriced, bad staff not helpful, awful facilities ( no air conditioned, fan they provided not working and adaptor no use since its not compatible, no cleaning service done) breakfast ok.
location
Stayed in July 2022
Reviewed: July 9, 2022
Patrick
SwitzerlandThe position of the Hotel Is super. Old Hotel but the rooms were very good. Big TV, super breakfast and the personal was friendly
Stayed in July 2022
Reviewed: July 3, 2022
Chin
Spainbreakfast is just some bread and fruits, in the first morning they have bacon and scrambled egg but when I arrived at 7:00 it is almost empty and the staff did not cook more eggs. the second morning there are no scrambled egg nor bacon.
Stayed in June 2022
Reviewed: June 30, 2022
Ghazi
Saudi Arabiaamazing hotel and lovely staff.
Stayed in June 2022
Reviewed: June 27, 2022
Maria
United StatesWhen we arrived, there was definitely a strange smell. The hotel room was so tiny that between the three of us, there was no room to open suitcases without putting them on the bed. Only one person could squeeze by a bed at a time (and we are 2 small, fit women and one medium, slim man). The beds had one small pillow each with a textured pillow case, and no pillows with smooth cases were available, but this may just be a Swiss thing because the pillows and duvets at the very clean hostel we stayed at later had the same set up. The bathroom was so stained and possibly had permanent grime that could not be cleaned off. It doesn’t seem like it would take much to give it a fresh coat of paint or even very cheap new walls/floors, but I don’t know much about that and maybe the hotel was recently under new ownership and they hadn’t started projects yet. I joked that our bathroom looked like a serial killer bathroom. But I was kind of serious. And the lady preparing the breakfast buffet was rude, according to my friend.
I liked the location. The front desk hosts were very friendly and helpful! They allowed us to store our luggage for free long before checkin, which was very convenient for us. There was an espresso machine which was great. There was really great water pressure in the shower faucet. We also appreciated the air conditioning unit, because it was quite warm while we were there.
Stayed in June 2022
Reviewed: June 24, 2022
Amal
United Arab EmiratesNone.
Very clean and comfortable and spacious. I was happy that they had a lift and their bed is very comfortable. The staff were very nice and helpful.
Stayed in June 2022
Reviewed: June 11, 2022
Nattapol
ThailandEverything
Stayed in June 2022
Reviewed: April 16, 2023
Anonymous
United StatesMy single room was a bit tight.
Very close to the main parts of Interlaken. The staff was cordial and friendly. The breakfast was good.
Stayed in April 2023
Reviewed: September 8, 2022
Anonymous
GermanyThe breakfast is nothing to get excited about.
The price was great for the neighborhood
Stayed in September 2022
Reviewed: August 26, 2022
Anonymous
GermanyIt gets a bit hot at times
Room is clean and staffs are really friendly
Stayed in August 2022
Reviewed: August 27, 2023
Anonymous
United KingdomLack of air con,cramped with 3 beds,poor decor and curtains . Definitely overpriced
Great staff and decent breakfast
Stayed in August 2023
Reviewed: August 25, 2023
Anonymous
United KingdomRoom is a bit tight for three people
Location, elevator
Stayed in August 2023
Reviewed: December 4, 2022
Anonymous
FranceThere is nothing we didn’t about our trip but there could have been more eating options in breakfast.
The hotel was super clean and the rooms as well. The staff is very friendly and welcoming. The view from our room was amazing.
Stayed in December 2022
Reviewed: September 12, 2022
Anonymous
MexicoWE PAID FOR TWO ROOMS FOR 4 PEOPLE AND THEY GAVE US ONE ROOM. THERE WAS NO ONE AVAILABLE AT CHECK IN NOR CHECK OUT. WE CALLED 26 TIMES AND NO ONE ANSWERED OR GAVE US THE OTHER ROOM. WORST HOTEL EVER, BREAKFAST WAS HORRIBLE,
Nothing
Stayed in September 2022
Reviewed: August 26, 2022
Anonymous
Pakistani like the property everthing was good
location its near the station and super markeet
Stayed in August 2022
Reviewed: April 27, 2025
Durairaj
FranceThere are no comments available for this review
Stayed in April 2025
Reviewed: April 24, 2025
Hwee
SingaporeThere are no comments available for this review
Stayed in April 2025
Reviewed: April 23, 2025
Siham
United KingdomThere are no comments available for this review
Stayed in April 2025
Reviewed: April 13, 2025
Suttida
ThailandThere are no comments available for this review
Stayed in April 2025
Reviewed: April 4, 2025
Breanna
AustraliaThere are no comments available for this review
Stayed in April 2025
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