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Location

Stayed in February 2025

Breakfast menu can be improve.

Staff were very nice and helpful. Room size and layout were very good. Room equipped with kitchen area and had all cleaning and ironing tools. Near to center but far from noise.

Stayed in February 2025

Noisy guests on weekend.

Shuttle service was great. Very good breakfast. Excellent service.

Stayed in January 2025

Nothing

Everything!

Stayed in February 2025

The hotel is well located, a short walk from the village with supermarkets, shops, and restaurants. The staff at the hotel provided an excellent level of service. The staff are friendly and helpful, with good guidance about the town. The hotel has a shuttle bus to drop-off and pick-up from the ski lifts, with pleasant helpful drivers. The breakfast is well laid out and of a good standard.

Stayed in January 2025

Our room was dreamy, you could easily spend a week there.

Stayed in January 2025

The breakfast was poor no fresh omelette Only fruit cocktail Our first morning we went at 9.45 The buffet was not replaced The swimming pool was freezing

The location the staff view room It was just perfect

Stayed in January 2025

Hotel is a bit old

Family room is big and spacious , view is good , comfortable for whole family with 2 kids , staffs were very friendly, food was great 👍 , parking is included 👌

Stayed in July 2024

Nothing but the rooms need renovation

I like the friendliness of the staff and the coziness of the hotel

Stayed in June 2024

Its a very nice hotel, great location, helpful stuff and amazing apartments. We have an upgraded room with kitchen, living room and terrace. Yes, the hotel is a little bit outdated, but it was very clean, all furnish was in good condition. And I absolutely love this decor, like I'm in Twin Peaks. See the pictures, so you understand. We enjoyed our time in Montana, went to spa (two saunas, cold plunge, jacuzzi and small pool with terrace access). The breakfast was also good - its buffet, but the guests can also order crêpes or omelet from kitchen. We stayed for 1 night and the hotel stuff gave us free tickets for 2 days for ski elevators, mini golf etc (a lot of activities were included, because off-season in Crans Montana). Even in high season you can buy this ticket only for 20 CHF, which is very nice price for people, who skiis. We'll definitely come again :)

Stayed in June 2024

Facilities are a bit outdated. Breakfast wasn't that great. Bathroom had a weird glass door that didn't allow for full privacy.

Excellent location. Very close to the city center and easy access to ski lifts. Very friendly stuff - helpful and provided useful information. On-site restaurant was great!

Stayed in April 2024

No gym

The location, the room, the breakfast

Stayed in April 2024

Hot food are needed on breakfast for ski

Stayed in March 2024

fish, salad were missing

Very friendly staff, good choice of cheese, meat, vegetables and fruit

Stayed in March 2024

Poor

Very good value hotel. Great location. Ski shuttle.

Stayed in February 2024

Nothing

Great staff

Stayed in January 2024

Everything was just perfect!

Stayed in December 2023

The pool and spa area is a little outdated. It's clean but an update (and enlargement) would do it good. The WIFI was terrible. So we used our phones to connect our computers to the internet and didn't complain (maybe the staff could have done something?).

The location of the hotel is very convenient. It is close to the center of Montana (where the shops and many restaurants are). We got a room upgrade so we had a room plus a living room and a small kitchen. That was very nice for a week-long holiday. We liked the restaurant, especially for dinner. The wait staff was friendly, courteous and helpful. The food was very good. The staff is really exceptional. They seem to genuinely like to help the guests have a good time and always greet you with a smile and say "bonjour". The key to enjoy yourself is probably to know what to expect. The hotel isn't modern but the people working there and the services they provide make up for it in my opinion.

Stayed in January 2024

Breakfast is somehow boring, all the same and it could happen that if you come a bit later - scrambled eggs and bacon as well as pancakes were over. But then we learned that it is possible to order an omelette directly from the stuff - and it was very tasty! Not much to complain, actually. The hotel is a bit dated and the TV-sets we could not use with iPad wirelessly but OK, we should have brought our own HDMI cable, which was forgotten.

Location is excellent - close to the cable car, shops and restaurants. Free underground parking. Not large but very nice SPA area. Very good restaurant. Huge rooms - actually we had two apartments, each with two bathrooms, balcony, living room with a full kitchen and separate bedroom. Just perfect! Stuff is very nice, polite and helpful. The panoramic view from the terrace over Pennine Alps - from Matterhorn to Mont Blank was breathtaking!

Stayed in December 2023

- After my note about the staff, there is nothing I did not like that would not make me decide again for the hotel.

+ THE STAFF! Everyone went the extra mile to make us feel comfortable. We came for the weekend for a race event and they all made an effort to accommodate many extra requests. Always with kindness and a smile. If we will decide to come back next year, we know where to stay! Again thank you, definitely helped make us run faster!

Stayed in September 2023

Nothing

Everything. Staff exceptional. And room and view and breakfast.

Stayed in September 2023

Every thing, very cozy

Stayed in August 2023

staff are kind and excellent

Stayed in August 2023