15 Rue de Berne, Saint-Gervais / des Grottes, 1201 Geneva, Switzerland
#52 of 109 hotels in Geneva
Guests' ChoiceBased on 1341 hotel reviews
8.2Cleanliness
8.7
Comfort
8.9
Location
9.4
Facilities
8.2
Staff
8.1
Value for money
8.3
Free Wifi
8.0
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Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: December 12, 2024
Philip
PhilippinesHad an experience but the manager was able to make up for it. If I remember correctly...Tam the manager attended to us. Thank you Tam . You're great
The place is clean and the location is superb. The room was good. Plenty of restaurants and shops in the area. Walking distance to the lake and the train station.
Stayed in October 2024
Reviewed: December 8, 2024
Ahmed
Egyptlate check in and early check out
location, and staff
Stayed in November 2024
Reviewed: December 6, 2024
Waring
South AfricaThere could have been a bar fridge in the room, there could have been more/better tea and coffee in the room.
They were able to store our luggage for us for an extra day, which really helped!
Stayed in November 2024
Reviewed: November 16, 2024
Roselle
United Arab EmiratesClose to mall and metro
Stayed in November 2024
Reviewed: November 16, 2024
Lorena
BrazilThere is no staff downstairs and it makes it hard to leave your luggage if you arrive before check in time.
It’s a renovated comfortable space.
Stayed in November 2024
Reviewed: November 7, 2024
Brendan
United KingdomRoom seemed a bit airless, A/C didn’t seem to help much, but have certainly had worse. Bit pricey, but then it’s Switzerland, so…!
Great location, close to station, clean, secure access, nice bathroom, double glazed and quiet. Room access code and Geneva card supplied exactly as promised and all worked perfectly.
Stayed in November 2024
Reviewed: November 2, 2024
Maria
Ukraine- Online check-in process that asks for mandatory passport upload in order to get access code to the room is a bit complicated. - Hairdryer in my room was in a very bad condition, almost broken, I could hardly use it. Taking into account cost of the hairdryer vs cost of one night of stay, I presume, it should be changed immediately. - The wardrobe in my room was not cleaned properly or maybe at all, as I found someone's stocking there.
- Location is great, 5 minutes by foot to the railroad station and 5-7 minutes to the heart of the city center. - The room in general is very good, all amenities of high quality and look exactly like in the photo. - Nice and helpful stuff at the reception.
Stayed in October 2024
Reviewed: October 29, 2024
Halyna
United StatesLack of communication. Would be nice to have a coffee maker in the room.
Overall, we had a great experience. The room was small but had everything you’d need for a short stay, especially if you plan to spend most of your time out and about. The location is excellent, just a four-minute walk from the train station. However, I would suggest adding some coffee in the room, as that would be a nice touch. Also, we didn’t receive our transportation card at check-in, and I had to email a few times to get our access code. Despite these minor issues, I’d stay here again.
Stayed in October 2024
Reviewed: October 29, 2024
Louis
AustraliaIt's a bit noisy at night, particularly from our room on the first floor. Windows presumably not noise proof.
Close to everything. Walking distance from train station. Staff is very helpful.
Stayed in October 2024
Reviewed: October 28, 2024
Yi
TaiwanPrivate space with all you need. You can barrow the adopter from the reception with 10 euro deposit.
Stayed in October 2024
Reviewed: October 17, 2024
Jess
United KingdomTV was a bit awkward to operate. Larger cups would be helpful. Tip: Take your own drink sachets as there's no milk available in the rooms.
Pleasant check in and out. Gentleman on reception was very helpful. Comfortable bed and nice bathroom. WiFi worked fine. Clean communal areas. We would stay again.
Stayed in October 2024
Reviewed: October 17, 2024
Pei
Taiwangood location
Stayed in October 2024
Reviewed: October 16, 2024
Jessica
GermanyStaff, when available, is rude and unhelpful
It’s very convenient, clean and no fuss
Stayed in September 2024
Reviewed: October 15, 2024
Maria
NepalCheck in instructions were not clear, I arrived after 6pm, there was a sign that said i had to go to the other Vission apartment hotel to check in, walked 300m in the rain, then they said it wasn't necessary, that i could get in with the code i got in the email (it wasn't clear, the code to get into the building was the same to get into the room). Also, they didn;t email me the trasnport card, only one day late, so i had to spend 6 CFH.
Everything was good, especially cleanliness, comfort and location. Very easy to go everywhere, They provided shampoo, conditioner etc.
Stayed in October 2024
Reviewed: October 15, 2024
Heba
EgyptThe location is great and the room is big and comfortable
Stayed in October 2024
Reviewed: October 13, 2024
Carol
United KingdomGreat central location. Easy walk to station and the lake. Lots of restaurants and shops close by. Clean and comfortable.
Stayed in August 2024
Reviewed: October 10, 2024
Valerie
SwitzerlandNoisy neighborhood
Very comfortable and clean
Stayed in October 2024
Reviewed: October 9, 2024
Olga
MaltaFront desk staff not there even during working hours when they should be there. The street outside can get a bit noisy if you want to keep the window open.
Conveniently located close to the train station and walking distance to many sights.
Stayed in October 2024
Reviewed: October 7, 2024
Liya
CanadaThe shower doesn’t have a door which can be closed.
Location
Stayed in October 2024
Reviewed: October 6, 2024
Shijun
CanadaThe hotel is closed to train station. It is very clean and new. We received the access code and the transportation card by email before our arrival. We can access the room early.
Stayed in October 2024
Reviewed: October 2, 2024
Elzabeth
United StatesThe property is located at a walking distance from the train station about 5-8 minutes. It’s clean and very quiet with coffee maker provided. I would recommend to anyone.
Stayed in September 2024
Reviewed: September 28, 2024
Bill&delle
New ZealandA small fridge for keeping the water cool could be added.
Signs that this is a female design. Very effective use of space and an excellent shower.
Stayed in September 2024
Reviewed: September 28, 2024
Olivia
United KingdomWiFi connection was so bad. Would not recommend for business as WiFi wasn't strong enough to make basic voice calls. Would have been good to have a fridge and microwave available. No staff onsite so was unable to leave bags
Nice place in a good location
Stayed in September 2024
Reviewed: September 28, 2024
Shazna
Sri LankaThe location is just great. Lots of cafes as you step out.
Stayed in September 2024
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