Rue de la Navigation 27, Paquis, 1201 Geneva, Switzerland
#19 of 110 hotels in Geneva
Guests' ChoiceBased on 1324 hotel reviews
8.6Cleanliness
9.1
Comfort
9.0
Location
8.9
Facilities
8.6
Staff
9.1
Value for money
8.3
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 4, 2023
Cassie
United StatesNothing that I can think of.
The location was fantastic; and the room was bigger than expected. I had a deck which was very unexpected bonus. This was my second stay at this hotel and I would return. The staff were very pleasant to deal with. Finally, the location was ideal to restaurants, public transportation and the train station.
Stayed in August 2023
Reviewed: September 2, 2023
Gary
United KingdomVery expensive, but then the whole of Switzerland is!
Comfortable, good sized room with full bathroom. Very near to the lake and a five minute walk to the railway station. Friendly staff.
Stayed in August 2023
Reviewed: August 30, 2023
Edward
Australiabreakfast wasn’t great could have been a lot better
good location good value
Stayed in August 2023
Reviewed: August 27, 2023
Doris
SwitzerlandThe parking would have cost me the same as at the train station. I would have liked to have a cheaper price for parking at the hotel.
Proximity to train station. Friendly staff, clean and well decorated,
Stayed in August 2023
Reviewed: August 25, 2023
Kate
United KingdomThe location is ok , it’s close enough to walking for me the area is somewhat run down in comparison to other areas
Clean , staff extremely friendly , parking really convenient. I really enjoyed my stay here
Stayed in August 2023
Reviewed: August 23, 2023
Kira
United KingdomThe staff were very helpful and welcoming. It was a great perk to also get a free public transport ticket for the duration of our stay. The cleaning staff kept the place very clean and tidy and made sure the room was restocked with essentials each day. We appreciated the air conditioned room to escape from the high temperatures outdoors.
Stayed in August 2023
Reviewed: August 23, 2023
Andrei
PolandProbably not enough space to have a breakfast (some queues), you are not supposed to prepare a coffee for yourself, you have to ask for it and spend some minutes waiting for it (5-20 mins.)
Pretty nice hotel with air conditioning there, you'll get a public transportation card as a gift as well
Stayed in August 2023
Reviewed: August 20, 2023
Kholoud
QatarVery small rooms in relation to the price
The location next to the main station Clean rooms The staff were nice
Stayed in July 2023
Reviewed: August 15, 2023
Orgest
United KingdomThere was nothing that we disliked. A totally wonderful experience!
Everything was perfect 👍🏻
Stayed in August 2023
Reviewed: August 15, 2023
Alisa
United StatesA little cheaper...
Location, clean, air conditioning, comfortable beds and friendly staff.
Stayed in August 2023
Reviewed: August 15, 2023
Pw
AustraliaComfortable room. Convenient location close to station and the lake
Stayed in July 2023
Reviewed: August 13, 2023
Stijn
BelgiumKipling theme was fun.
Stayed in August 2023
Reviewed: August 10, 2023
Gulsah
TurkeyRoom is very tiny. The pictures of the room are not accurate, for instance there is no bath tube just a shower.
Hotel is very close to the Geneve main station. Staff is so kind and helpful. I expect just a croissant and a coffee but there are many things at the breakfast.
Stayed in August 2023
Reviewed: August 6, 2023
Sally
AustraliaVery Comfortable hotel well situated walking distance to station and lake.
Stayed in July 2023
Reviewed: August 3, 2023
Rodayina
JordanI like that the property is in the city centre, train station and metro station are very near also the lake is very near 10 mints walking..highly recommended 👌
Stayed in August 2023
Reviewed: August 3, 2023
Kevinmaguire_89
United KingdomNo complaints at all.
The hotel was in an excellent location with easy links to the train station and public transport. It was more like an old school 4 star hotel. Staff were great.
Stayed in August 2023
Reviewed: August 2, 2023
Conrad
United StatesTwin beds could have a gap between them for guests who want to sleep separately.
Staff were extremely good. Friendly and authentic. Breakfast was excellent.
Stayed in July 2023
Reviewed: July 31, 2023
Alison
United KingdomWe were on first floor overlooking car park so was sometimes noisy
Lovely decor Comfy bed Had a bath Great location Clean Friendly staff
Stayed in July 2023
Reviewed: July 30, 2023
Keith
AustraliaThe hotel itself was fine. Probably not a place for children given proximity to the red light district.
Room was clean, very quiet and location was very close to the main train station, which I used a lot, and also a short walk from the main central bus terminal. It should be noted that this location is very close to the red light district, and on my first evening there, to my surprise, I was approached by a lady who held no attraction for me whatever. As I was walking through the area each day, I was learning a little more each time.
Stayed in July 2023
Reviewed: July 30, 2023
Charlie
United KingdomExpensive (but this might be a Switzerland thing)
Very friendly staff, clean room with every amenity, good breakfast options, useful location, flexible check-in/out
Stayed in July 2023
Reviewed: July 28, 2023
Jason
United StatesThe air conditioning could have been a little more effective, but it was 33 outside when we visited.
An excellent property run by a great group of employees. The breakfast was wonderful.
Stayed in July 2023
Reviewed: July 28, 2023
Sylvie
New ZealandNothing I can think of
Location was excellent. Size of room was good great air conditioning. Good water pressure. Good breakfast ( they had mango lassi also as juices which was a really nice). Quiet room. Also had a great « laverie » few doors down to do your washing at reasonable price.
Stayed in July 2023
Reviewed: July 26, 2023
Jack
United KingdomTheme, breakfast, cleanliness
Stayed in July 2023
Reviewed: July 26, 2023
Ginny
United Kingdom1. Taps in the bathroom had very little pressure. 2. It would have been nice to have the lift go to the garage. We had to lug heavy suitcases up quite a few stairs to Reception. 3. Breakfast was very expensive and the mini breakfast for 9 CHF only entitled you to either one piece of bread or one croissant and coffee. A bit stingy.
Everything was very good, especially the Reception staff. Very nice hotel altogether. The bedroom was spacious, well air-conditioned, with plenty of closet and cupboard space as well as adequate flat surfaces for personal items. We were very comfortable. Easy access from train or bus station. Only about 200 metres from lake.
Stayed in July 2023
Reviewed: July 24, 2023
Wendy
AustraliaThe location is not in the most salubrious suburbs, but is quite safe. The price is more like that for a 4*.
Comfy beds, good breakfast, nice hotel with an old-time vibe, happy and helpful staff
Stayed in July 2023
Contrexéville, France
Lourdes, France
Jeffersonville, US
Kota Kinabalu, Malaysia
Ehden, Lebanon
Birštonas, Lithuania
Mikulov, Czech Republic
Baião, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content