we s three people travelling together, when we arrived at the hotel the front desk told us because there is no triple room so gave us two rooms respectively 103 and 104 these two rooms are the end of the corridor at the end of the room. At night we went to sleep only to find that room 103 there is a passageway to the corridor, even though the front desk said that the door has been locked but we tried to open the door found that if there is a person with a strong man can easily pull the lock of the door open. In addition to the lock of the door of the room is not able to lock the door is not easy to open the door, which makes us very insecure in the end, the three of us can only crowd in the bed of the 104 to sleep the night.

This hotel is close to the train station, and it's in a great location, with a tram stop and a bus stop right outside the door.

Stayed in May 2024

Rooms and bathroom outdated

Clean facilities and pleasant staff

Stayed in April 2024

Coffee prices in hotel were expensive, for a small coffee with milk.

Room and breakfast good. Near to the lake and station.

Stayed in April 2024

The bathroom was a disgrace, tiny, you couldn't leave the door open so the steam of the shower was contained there the whole day. Also, was not very clean and very outdated. Breakfast - do not bother to spend money having breakfast in this hotel. Juices were from concentrated, pastries were dry, fruits were from jars, coffee ok from a machine but overall nothing you can not buy for less than 10 EUR outside. Staff - not very helpful or interested in your concerns. Price- extremely high for what is it!? Location - not great, there are much better areas in Geneva and you'll pay around the same. Overall - This hotel is not there yet. Outdated, overly used and expensive.

They upgraded us as we were going to stay in another of their chain hotels but when we arrived we were sent to Kippling Manotel hotel and we were upgraded so a bigger room with a big balcony, lounge chairs to enjoy the sunshine and the view and this is all the good I can say about this hotel.

Stayed in March 2024

The room was hot and stuffy no matter how much I tried to adjust the heat. When I opened the window, cigarette smoke from the street came in so that wasn't an option. The showerhead holder didn't work, which meant showers were not possible, so I took baths instead. I travel to Geneva from New York and flights always arrive early. Normally they let me check in early when the room is available but this time they charged me 80 Swiss Francs to do so. That seems discourteous especially for a frequent guest of the hotel.

I have stayed here many times. It's a nice, friendly, well located boutique hotel. I was grateful to have a late checkout.

Stayed in March 2024

No restaurant/bar

Short walk from station and to lake.

Stayed in March 2024

No walk in shower

Location near station

Stayed in March 2024

This review is hidden because it doesn't meet our guidelines.

1. The receptionist was not very helpful. We requested a late checkout and Estelle offered 80 CF. The following day, another receptionist said it would cost 120 CF and refused to check with Estelle. 2. There was no porter to carry the luggage into and out of the rooms. 3. We were in room 209 and the bathroom door did not close.

It was close to the train station.

Stayed in February 2024

Unfortunately, I got my room on the top floor next to the elevator room which was noisy (didn't wake me up during my sleep but was a bit annoying in the evening). The breakfast was the same 3 days in a row, there was no variety but I still was able to have a decent breakfast every day (it is an observation rather than a complaint).

Great location, very close to the city center, and everything else (the "downtown" area is within walking distance). Good value for your money. Nice, helpful staff. Courtesy umbrella in the lobby which was very useful.

Stayed in December 2023

The room was so hot it was uncomfortable to sleep in. The road was too noisy to have the window open and the air con wouldn't pump out cooler air.

The room was clean and close to the station

Stayed in December 2023

Room was just too hot we had to turn off all heating and open both windows which made it noisy.

Lovely room. Friendly staff.

Stayed in December 2023

They charged a CHF 7.50 city tax per day that was not disclosed any sooner than check out. There's no reason that this cannot be included in the price on booking. They are putting their pricing at an unfair advantage against others who do include it in the pricing in the site. Swiss law requires that all postings of prices show the full price.

The hotel was nice and clean. It was in the heart of the city, so it was very convenient. It was a short walk from the main train station too.

Stayed in December 2023

I guess you get what you pay for, but a bit more cleaning is needed, the bathroom door has recently been fixed and was very tatty from water damage, and oil stained. Dirt and fluff in corners of the room. Noisy at night as we were put on front of the hotel.

Central. Free sweets.

Stayed in December 2023

Carpet was very wet in the bedroom on one side of the bed No facility to refill water bottle in the lobby, advised to use sink in the toilets

Very clean and comfortable room Friendly staff at check in and check out Good to have luggage storage option

Stayed in December 2023

I have stayed at this hotel many times but never was I put in such a small room. Everything was uncomfortably small - there was little room to walk around the bed and the shower was barely big enough to get into. The hotel should offer a sizable discount for such a room and warn visitors in advance.

Stayed in November 2023

The room looks clean at first sight, but on a closer look: dust under the tv, sticky remote, toiletries missing or having hair within the sealed package, the toilet room did not have a sink, the bathroom is hard to use, no water pressure, the second bed in the triple room was noisy, unstable and nails coming out of it, issues with opening the door, heating system to loud at night.

The position was great, close to train station and markets.

Stayed in November 2023

Very noisy outside all night. Bar was closed for the whole ofbour stay. No food served except minimal breaksfast. Even tho we had do not disturb signs on, the cleaners were bashing the door with hoovers and making a lot of noise in the corridor from 7.30am. We requested 3 rooms together but gpt 3 rooms all on different floors. I complained to the hotel but they werent interested.

Close to.most amenities

Stayed in November 2023

No dinner on site

People were excellent!

Stayed in November 2023

i have trouble with the room key, but they fixed the lock very soon changing the batteries next day in the morning

great personal attention from front desk and breakfast; location is very good, near the train staton, distance walking 10 minutes; rooms clean, confortable and quiet; the breakfast is a very good standard

Stayed in September 2023

Nice staff. Room was good.

Stayed in October 2023

Great location close to the station

Stayed in October 2023

The location. Although I considered the area to be safe it may not appeal to single/ lady couples. They may feel intimidated by the noise later in the day. The area is noisy during the evening. It contains a large mix of migrant families who run the restaurants and the bars in that area. Breakfast. Below standard HOT breakfast. Only lumpy scrambled eggs, streaky bacon and toast available. Not good value for the money.

The staff. Very friendly, helpful and extremely knowledgeable. A lively area with plenty of bars and restaurants. The area contained a large cultural mix of people. I considered the area to be safe for me and my partner. Very tidy room with good follow-up service. Well done!!

Stayed in October 2023

Room was a bit tired. Walls very scuffed and grubby from (presumably) suitcase bumps. No grab rails in the bath/shower so I was unable to even get in. Breakfast was very limited.

A budget hotel close to the station and tram routes. Room was a good size. Staff were pleasant. The mango lassi at breakfast was fantastic.

Stayed in October 2023

A little noisy, room was cold due to heating not working, poor wifi signal in the room.

Nice room, comfortable bed, good location

Stayed in September 2023