The place was very clean except for a few small stains on the floor of the bathroom, which looked like it had not been properly cleaned. The apartment was very warm on arrival, luckily it was still cool outside so with open windows it was quickly comfortable.

The location was great and facilities ideal for our stay. The ease of online check in really helped, and the residence is very well located for a couple days in Charmey. The staff at the Hotel Cailler was very helpful.

Stayed in June 2024

The bells of the church

Stayed in June 2024

There is nothing to say, really! And if at all, then the white bathroom, with very bright and white light ;-)

We loved the generous proportions of our apartment, the beautiful wooden floor and the fact that it was freshly refurbished. It felt very cosy. Staff was competent and kind. The breakfast in the cafe-restaurant was tasty and the place warmly decorated. We enjoyed that guests from outside, not necessarily staying at the hotel, could drop in for a Sunday morning coffee. It made the place busy in a nice way.

Stayed in February 2024

All was good

Amazing breakfast

Stayed in February 2024

Everything was great

Location, breakfast included was absolutely delicious and the unlimited access to the thermal baths was definitely a plus.Great value for the amount paid! We ended up also buying some chocolate from Le patissier de L'hotel Cailler, as souvenirs for our families. Delicious 😋

Stayed in January 2024

There was only decaffinated coffee capsules available in the room. There was no herbal tea available.

The breakfast was excellent. The proximity to the thermal baths and the thermal baths parking lot was very convenient. The apartment was very clean. Having two bedrooms was excellent with a family of 4 (2 adults and 2 kids).

Stayed in November 2023

High, inconvenient pillows. One pillow was a bit smelly, probably there is a need for a more frequent laundry of pillows. Breakfast on the first day was poor: a lot of carbs, yogurt (good!) and a 2 kinds of cold cuts; no eggs or muesli. On the second day it was much better: scrambled eggs, bacon, sausage, salad, muesli as well as food left from the previous night buffet (the buffet was great, by the way). We suggest that the breakfast should be standard and include at least eggs, salad and muesli; extras are welcome of course!

Location was very good, near the baths and several really nice restaurants. Free parking was available at the baths parking lot. The room was clean, good size, with fridge and kettle, free bottled water was provided, which was a nice touch. Don't mind staying there again.

Stayed in April 2023

nothing to be honest

very good rooms , more like 4 stars not 3

Stayed in January 2023

when disable not having a place to park my car was an issue

Location, helpful staff, clean and confortable room

Stayed in September 2022

1 more hour in room would be great :)

best breakfast ever

Stayed in October 2022

I received 7 emails from the hotel before arrival telling me to use a digital key. When we arrived after a long train and bus trip, late in the night at -5C, we had to call the hotel to discover that keys were at reception at Hotel Cailler. A bit annoying. The hot water in the room worked intermittently - not ideal when you want a shower after a day on the mountains. Was stoked to see a kettle in the room, but there’s not a powerpoint for it. Because some of the powerpoints in the room weren’t working, we had to unplug the fridge or bedside lamp to make a cup of tea. Lastly the 4th floor corridor smelled strongly of mould - thankfully not so strong in the room, but still present.

Breakfast in the cafe downstairs was lovely. The room was exceptionally clean.

Stayed in January 2024

Very little parking.

Nice rooms.

Stayed in September 2022

Appartment was pretty warm at night (no air-co. & opening the windows made it rather noisy in the morning). We had problems at check-in - the hotel couldn't find our correct booking.com reservation, but it got sorted out in about 30 minutes so no issue in the end.

Nice 2-bedroom appartment, plenty of space; breakfast was also very good

Stayed in August 2022

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Stayed in December 2024

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Stayed in January 2025

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Stayed in October 2024

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Stayed in August 2024

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Stayed in August 2024

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Stayed in July 2024

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Stayed in May 2024

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Stayed in September 2023

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Stayed in May 2023

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Stayed in August 2022

There are no comments available for this review

Stayed in June 2023