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Reviews of Hôtel Les Vieux Toits This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Croix D'Or 20, 2068 Neuchâtel, Switzerland

#6 of 14 hotels in Neuchâtel

Guests' Choice

Review Score

Based on 115 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.6

  • Facilities

    7.8

  • Staff

    9.3

  • Value for money

    8.5

  • Free Wifi

    8.1

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Showing 1 - 25

  • Reviewed: January 26, 2025

    9.0
    Very nice stay!!
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights

    Well honestly I have no clue what was not that good.. :-)

    I do not do breakfast, so no clue about that. But everything looked like a lovely Swiss hotel with very friendly people.

    Stayed in January 2025

  • Reviewed: December 17, 2024

    8.0
    Very pleasant and convenient!
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    Missing personnel rather early in the day (if you're out for and early dinner, after it will be already late for the personnel to be there), you'll get the keys using a code and help yourself to the room. Not a tragedy, ok, but misses some "human" effect.

    Really good value for the price. I come here often and I recommend it.

    Stayed in December 2024

  • Reviewed: November 20, 2024

    8.0
    Highly recommended especially since the hotel is on the main bus routes.
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 14 nights

    Nothiing, all good.

    Nice room, comfortable bar/lounge area, great breakfast.

    Stayed in November 2024

  • Reviewed: November 8, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms is spacious but ceiling too low due to the roof. The heater was not strong.

    Nice old house, cozy and clean. Parking for free.

    Stayed in September 2024

  • Reviewed: October 25, 2024

    7.0
    Nice place, well-connected to Neuchatel, but broken window cover made a sleep mask required
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    One of the window coverings was broken (this was an attic room), making it impossible to close fully and leaving a lot of light to enter the room at night, requiring a sleep mask. There is a bath, but unfortunately no good place to hang the shower head, nor a high enough ceiling to do so even if they wanted to. This does mean that you can't really take a shower instead of a bath if you wanna just be quick about washing.

    It was a spacious, pleasant room with a nice bed. It's a quick walk down to the lakeshore to visit the amazing archeology museum, and a nice walk to Neuchatel from there. There is also a bus to the centre from close by, and another one down by the shore. I was easily able to extend my stay by a second night upon request. There is a bath.

    Stayed in October 2024

  • Reviewed: October 23, 2024

    9.0
    Lovely not to stay in a chain hotel - this has real charm and the lady who runs it is most helpful.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Coffee or tea in the room would have been appreciated after a long trip but this doesn’t seem common in Switzerland.

    Lovely atmosphere about hotel and its location. A little gem. Great to be able to get the bus free down into Neuchetel and back.

    Stayed in October 2024

  • Reviewed: October 18, 2024

    8.0
    Great stopover stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    No kettle in room. Room rafter that had to be avoided if moving around room. Incredibly small bathroom. Limited parking (2 places) but we got lucky with that.

    Very friendly staff (young man) at check in. Only one flights of stairs to room. Quiet room.

    Stayed in September 2024

  • Reviewed: October 6, 2024

    8.0
    Overall, it was a good stay.
    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night

    We had a bathroom with full bath, however it was hard to use it, especially for my tall husband, because of a low vaulted ceiling right above the bath. Also, there was a rather low vaulted ceiling on one side of the double bed next to the window, so that I had to lower my head to get in/out of the bed, and I am just 160 cm high.

    The hosts were friendly and rooms were clean.

    Stayed in September 2024

  • Reviewed: August 18, 2024

    9.0
    charming, cosy and quiet!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    super comfortable bed! friendly and helpful Alice!

    Stayed in August 2024

  • Reviewed: July 11, 2024

    8.0
    It was a charming place to stay.
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    A little far from the city and the room was a bit hot.

    So cute and comfortable. The staff was awesome!

    Stayed in July 2024

  • Reviewed: June 30, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights

    Nothing

    Reception was very friendly and helpful. Felt 'at home'

    Stayed in May 2024

  • Reviewed: June 27, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Do not expect wide spaces. No fridge in the room. Hairdrier missing.

    In an era of modern hotel chains, you can still find a calm, old-style, family-run structure. Warm and friendly staff, secluded place away from noise, fantastic old building. I really enjoyed staying there even if I needed to commute to neuchatel every day. The hotel provides a free pass for the buses for the whole duration of the stay, which is super.

    Stayed in June 2024

  • Reviewed: June 22, 2024

    9.0
    Great for short stays as a solo or couple travelling
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location, staff and property

    Stayed in June 2024

  • Reviewed: June 17, 2024

    8.0
    Quiet night
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    The shower was in the room but the toilet outside, for private use of that room (#8), but outside, which I didn't find very convenient. Tall people will need to watch out as the ceiling is below the roof, so it gets lower on one side of the room.

    I had a very good rest and they offer breakfast which was a nice surprise (the description when I booked said there was no restaurant and no breakfast). The room I was given was nice, there was a table to work (I was there on a business trip). The bed was comfy. The lady is caring and nice.

    Stayed in June 2024

  • Reviewed: May 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room is not soundproof at all, our neighbor started to shower at 3 am which woke us up.

    Nice atmosphere, very nice staff, we could even take our bikes inside.

    Stayed in March 2024

  • Reviewed: April 17, 2024

    8.0
    Clean and comfortable
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Comfortable beds and clean rooms, simple but good quality breakfast.

    Stayed in April 2024

  • Reviewed: March 22, 2024

    8.0
    I find its a romantic, cozy, sweet stay.
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Sweet and cozy neighbourhood, car parking was for free, close to the city, easy public transport access.

    Stayed in March 2024

  • Reviewed: November 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room size. It could have been bigger. Noisy guests on the ground floor staying with the front door open.

    The vintage look.

    Stayed in August 2023

  • Reviewed: October 22, 2023

    9.0
    Fabulous place to stay
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    Not many restaurants close by for us to use in the evenings but not a huge issue issue.

    Lovely spacious clean hotel in a historic area about 5kms from the old city centre. Whilst it was a little way out we were able to catch a nearby bus so not an issue. Really enjoyed our stay as the facilities were excellent and the staff very welcoming, nothing was a bother. The place had a lovely feel to it.

    Stayed in September 2023

  • Reviewed: September 13, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking is free but a bit away. Although it is almost standard problem everywhere

    Warm atmosphere, very welcoming and friendly personelle, tiny room with decorations from past times.

    Stayed in September 2023

  • Reviewed: September 9, 2023

    7.0
    Fine hotel that will fit all your needs
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    The breakfast was very basic. No fresh eggs and croissants, but factory food.

    The hotel is at a spot we needed. The room was comfortable and offered all I needed. I like the fact that I could close the area to my bathroom from the rest of the room. (Room 4)

    Stayed in September 2023

  • Reviewed: August 10, 2023

    8.0
    Good value for money
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bit dated.

    Nice and cosy. Good bed. Good shower. Well placed. Quiet. Good value for money.

    Stayed in August 2023

  • Reviewed: July 11, 2023

    8.0
    On the hill overlooking the lake.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff is not always available. However, you will receive a welcome email with all the info to get in and get your key. Unfortunately not everybody reads this Email and is a little bit lost at check in.

    Cosy family hotel in a nice neighbourhood with typical old houses. Friendly staff, decent breakfast. 2 free parking spots available in front of the house. Clean spacious rooms although a little outdated.

    Stayed in July 2023

  • Reviewed: July 10, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Original and nice, rooms with atmosphere of the old town. Very nice wellcome.

    Stayed in July 2023

Showing 1 - 25

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