A bit hot, restaurant below very noisy late in the night.

Good value for money, clean, well located. Parking nearby.

Stayed in April 2025

The hotel is old.

There was an issue with my booking - I booked triple room which was supposed to have one double bed and two single beds. Unfortunately upon checking in it became clear that triple room has only three single beds. Fortunately the lady at the reception desk was able to resolve the problem and we got quadruple room.

Stayed in February 2025

I was surprised by a virtual person checking me in. Nothing bad, they all were polite, but the feeling is very weird. Room is not soundproof. Both nights we had groups of other guests traveling together. Every noise from the corridor and neighbour rooms were heard very clear. Breakfast was kind of filled with lots of stuff, but it was quite hard to choose anything to eat (that part is always personal since every persons needs are different, technically they have all the variety of food which is provided by most of the hotels), first morning the coffee machine was not working, I had to request fried eggs, very lovely girl seemed quite busy and I felt almost like I am distracting her by asking, the next morning we ate whatever we managed and then looked for other options to eat after. The part which I really did not like-is that both evenings the bar was filled with men drinking, not like an average hotel bar or lobby bar. we went down twice to get something for ourselves and, then when it was time for dinner we decided to stay in and not eat because I did not want to pass by reception which is joined to the bar. Because of that I would not go there again.

The room was very clean! comfortable beds, new not stained bed sheets, bathroom clean (except one tiny spot, otherwise spotless), room maids were very helpful, nice and polite! Situated 5 mins from the station and 5 minutes from the main street with all of the shops.

Stayed in January 2025

The rooms were a bit old fashioned. The bathroom tap was broken, the bedlight wasn't working, which was a bit disappointing.

Access to the location and 24hrs support from the reception desk.

Stayed in December 2024

We had a disappointing experience with the client service during our stay. At checkout, we encountered issues with card payments—two of our cards were declined without any explanation. Both cards had worked perfectly in the restaurants and stores around the village, so we were surprised they were not accepted at the hotel. Ultimately, we had to pay in cash, and the hotel applied an additional charge for currency exchange without clearly explaining the rate used. We also did not receive a receipt for our cash payment. Upon reflection, we suspect the hotel may not accept the Maestro circuit, but no one from the team informed or assisted us in resolving the issue. Had we been aware of this, we would have attempted payment with our Visa card instead.

The hotel is conveniently located and offers good value for money. Despite being situated directly in front of the train station, the room was comfortable and remarkably quiet.

Stayed in December 2024

We didn't like that there was only a remote reception. We could not understand the receptionist because the mic kept cutting in and out. Broken english, no german.

Location was good. It was clean and although the walls are very "thin", it wasn't noisey.

Stayed in November 2024

There was a lot of noise, not so clean, the facilities

Ir was a good cost comparing the other places around

Stayed in October 2024

Sound isolation

Excellent location and price

Stayed in October 2024

Basic but great value for money

Stayed in October 2024

There are sometimes a lot of noises from people/trains

The room was good, you have everything you need.

Stayed in October 2024

The $15 breakfast consists of bread, more bread, crackers, and burnt coffee. Save your stomach and pick one of the many amazing cafes nearby.

The room was clean, in a great location, and the beds were comfortable. Bring earplugs if you don't like city noises.

Stayed in September 2024

The fact that you are talking to a computer is not the best

Stayed in September 2024

There was a lot of confusion between what I booked on Booking.com, and what the hotel actually thought I had booked. I booked double bed for one night - the hotel had two beds for two nights in their system. Probably software related? It took quite some effort by the very helpful and nice staff (who talk to you on video from somewhere else completely) to fix it all.

Nothing wrong with the hotel. Basic, but agreeable.

Stayed in August 2024

Great location next to train station, and easy to get to centre of Bulle and see the castle. A simple room with what you need for a good night resr and a good breakfast to start the day. Staff were multilingual, which is great.

Stayed in August 2024

• No airco and ventilator wasn’t strong enough to cool down the ambient, specially in the summer (august 2024). • “Virtual reception”! I didn’t like it but It works. • 🅿️ PARKING is a PIA! There is no private parking (I already knew beforehand) and finding parking spots on the streets is not an easy task, even when you find one, you can only park for a maximum of 2 hours, so you have to drive away and look for another zone for the next 2 hours, Not the hotel’s fault but it is worth to take in consideration if you plan to visit the city by car. However from 6:00 pm to 8:00 am and on Sundays it is free! • Room was missing a mirror looks like it broke and they didn’t replace it! • The wall had been touched up for renovation, like they filled in some holes but needed a coat of paint!

• Comfortable beds • White and very clean bed linen and towels! • Good Wi-Fi in all areas • Bathroom simple but clean and very strong and hot shower! • Cleanliness! The room is spotless and clean • Lift • Despite being in front of the train line, closing the window didn't hear anything! • Price! I took 2 rooms for my family for 2 nights and it was a very good deal! • Great value for your money!

Stayed in August 2024

Didn't have soap in one of our rooms, couldn't find great parking but still found parking near.

Check-in was with someone over a computer screen, but they were great and really helpful.

Stayed in August 2024

The hotel should include the "Tourist Tax" in its prices. I thought we were being robbed when they asked us to pay it! They could have positioned us a little better on a floor that was not directly above the smokey bar, which seems to attract some odd people.

It had all we needed, and it was clean. It is well positioned near the centre of Bulle. Good shower.

Stayed in July 2024

electric nests near my bed didnt work in night, but after few hours they started to work😅

Near railway station, friendly staff, it was very clean in the room, even the equipment looks a bit old.

Stayed in July 2024

Loud cooling can be heard in the courtyard when windows are open.

Clean and ok.

Stayed in July 2024

the noise from other rooms during the night poor isolation

clean rooms

Stayed in July 2024

Breakfast could be a bit better.

Very good location if you do mot care about railroad noise. Price compensates it :)

Stayed in July 2024

Very expensive for what it offers.

Stayed for 1 night to visit Gruyère, location was good.

Stayed in June 2024

Thin walls, could hear conversations from neighboring guests . A bit uneven wifi.

Close to train station. Nice staff. Good breakfast. Overall a good hotel for the price.

Stayed in June 2024

Location. Visit Bulle to get to the chocolate factory Caillers. Quiet town.

Stayed in May 2024