Limmatquai 136, Zurich Old Town - City Center, 8001 Zurich, Switzerland
#103 of 125 hotels in Zurich
Guests' ChoiceBased on 1352 hotel reviews
7.4Cleanliness
7.8
Comfort
7.9
Location
9.4
Facilities
7.2
Staff
8.4
Value for money
7.4
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 16, 2025
Jetsica
ThailandI stayed at this hotel for 6 nights and had a good experience. The reception staff were helpful and changed my room to a river-view with a double bed when I requested it. The location is excellent, near a popular tourist spot and the train station. However, my room was not always clean during the first three nights, and there was noise from the bar at night. If you prioritize location over cleanliness, I recommend this hotel for an enjoyable stay in the town.
Stayed in April 2025
Reviewed: April 13, 2025
Peter
IrelandKitchen smells were very bad
Very close to the railway station.
Stayed in April 2025
Reviewed: April 11, 2025
Omar
Saint Kitts and NevisCleanliness is good yet not perfect Reception people are great, yet they close around 1 am - 8 am, you will have to use the side door. Which needs you to be lifting the baggage for around 1 floor.
STAFF and LOCATION are perfect, the location is close to the central station which is the main artery of life!
Stayed in April 2025
Reviewed: April 7, 2025
Natalia
SpainI stayed here many times but my room this time was too small and it doesn’t have mini bar like the others. The mattress is old
Location and decoration
Stayed in April 2025
Reviewed: April 7, 2025
Ronalyn
United StatesUnfortunately, even with the door/windows being closed, it was too noisy outside. Looks like bar/party adjacent to the hotel with loud music and lot's of party goers having late night party. The bathroom light was unfortunately flickering and not that bright.
Location of the hotel is within walking distance to a lot of the tourist attractions. The room was a decent size. The balcony was a plus since it provides a good view of the city. We are not able to try breakfast but the Hotel has a restaurant that has treats available for the guest. The best part is the bed, it was so soft and comfortable - best experience for a long day of walking around the city area.
Stayed in March 2025
Reviewed: April 3, 2025
Turland
FranceGood location, helpful staff.
Stayed in March 2025
Reviewed: April 1, 2025
Dale
AustraliaBathroom nice and modern but the room was a bit tired
The location was great, close to the train station and tourist areas 😀
Stayed in March 2025
Reviewed: March 31, 2025
Nz
SwitzerlandAll good
Staff were friendly and helpful.
Stayed in March 2025
Reviewed: March 28, 2025
Bob
United KingdomLocation excellent. Room small but cosy and very comfortable bed. Decor of the room was strange.
Stayed in March 2025
Reviewed: March 15, 2025
Jones
United KingdomDespite returning to the hotel before 11.00 on our first night the doors were locked at we struggled to get in. A stressful 15 minutes. Shower was leaky. We had requested a kettle in the room and before arriving was told yes, fine. On arrival no kettle available. TV didn't work. We told staff and they already knew. We declined the offer to change rooms.
We didn't have breakfast. Can't fault the location for transport links and access to excursions and shops.
Stayed in March 2025
Reviewed: March 7, 2025
Peter
United KingdomI never select the 'with breakfast' option. The food selection is very poor, especially at CHF22. I always go to the COOP just over the other side of the river towards the railway station. It opens at 06:00 and has a great selection of fresh food.
I liked the location, a few minutes walks from the main railway station. The price was good value compared to the ridiculous price of hotels (and everything else) in Switzerland. I had booked a room with a double bed but was put in a twin, they moved me when I requested it. Staff are very friendly and helpful. The double room was better appointed than the twin. This was my second visit to this hotel and I will return again.
Stayed in March 2025
Reviewed: February 27, 2025
Lyn
United KingdomSuper location very central and close to train station. Adequate room for price. Comfy bed. There is no indication of name of hotel on the outside as is through a bar. This needs to be made clearer. Spent some time trying to locate the hotel in the rain. Otherwise good value for money.
Stayed in February 2025
Reviewed: February 27, 2025
Claire
United KingdomGreat location, room fairly basic but clean, fresh and comfortable although no mini-bar as advertised. Staff friendly and helpful, particularly when we didn't have a swiss plug adaptor! Thank you hotel staff.
Stayed in February 2025
Reviewed: February 24, 2025
Rachel
United KingdomAll fine
The little bar downstairs
Stayed in February 2025
Reviewed: February 22, 2025
Prasath
MalaysiaOverall all ok only the room was smaller if travel with big luggage.
Good location, just 3 minute's walk from the station. Good view from the window towards the river.
Stayed in February 2025
Reviewed: February 20, 2025
Rajesh
United Arab EmiratesVery small
Good
Stayed in January 2025
Reviewed: February 16, 2025
Gulsah
TurkeyNo tv and no refrigerator
Location was great Very clean and newly furnished
Stayed in February 2025
Reviewed: February 13, 2025
Bernard
United KingdomNothing
Did not bother with breakfast.Hotel was in the city centre close to everything.
Stayed in February 2025
Reviewed: February 9, 2025
Arthur
QatarWorn out room. Stained walls, cheap furniture.
Worn out. Old room . Bed was comfortable.
Stayed in February 2025
Reviewed: February 9, 2025
Sergio
BrazilNothing to mention.
Very well located for a good price. Size of room is very good and you don't hear noise from the street; acoustic insulation is excellent. Very friendly staff.
Stayed in February 2025
Reviewed: February 8, 2025
Anna
FranceWe got the superior twin room. There was nothing superior about it. I shudder at the thought of how small and basic the "not superior" rooms look like. And... I hope you're comfortable with your companion, as the bathroom door in our room was practically see-through 😬
The location was great! Just a 2 minute walk from the train station and a short walkable distance from the old town.
Stayed in January 2025
Reviewed: February 5, 2025
Cathy
New ZealandThe bathroom definitely needs a makeover didn’t like the raw concrete look with black staining. May if been clean but didn’t look like it.
The location was great and very friendly staff in the bar as you checked in.
Stayed in February 2025
Reviewed: February 5, 2025
Marriyam
IrelandWe were just there for a day. Staff was very polite. The view was lovely from the room.
Stayed in February 2025
Reviewed: February 5, 2025
Ho
United KingdomFacilities are old. The toilets are a bit moldy and some rooms with a smell of leaked pipes
Friendly and helpful staff Very good location
Stayed in February 2025
Péronne, France
Laion, Italy
Chamonix, France
Anguillara Sabazia, Italy
Lipa, Philippines
Trefriw, UK
Vila Velha, Brazil
Beddgelert, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content