If you check out before 7 am lobby will be close so you need to use the lift to 1st floor and the use the stairs (we had 3 heavy bags with us), the bathroom is horrible.

Close to the main station, bars and restaurants close by.

Stayed in April 2022

The location is perfect ,very close to the train station and main attractions and the room is nice and clean.

Stayed in April 2025

I was not able to get into the hotel by check in at 22.30 no person to contact ( tel not answered) I had to go to another hotel and next morning I went to the frontdesk of the hotel to explain and they would refund me but they never did. I had to pick up a key hidden somewhere .

Nothinv

Stayed in March 2025

The noise is unbelievable

Stayed in April 2025

The hotel was difficult to find, even using Google Maps. The name is on the building, but this can only be seen from the other side of the street. The downstairs area is a bar which also occupies part of the footpath. There is a small faded sign indicating the presence of a hotel, which was difficult to see, and no indication at the front door. The bar staff duplicate as reception staff and it was difficult to communicate with them over the noise in the bar. Our room was on the 1st floor directly over the bar, so we had to close the window due to the noise from below. We tried to turn the AC on so we could get some air but there was no control for it and we were informed that the AC is only available in summer. The weather that day had been a perfect spring day but because the windows in the room face west the room temperature was very warm. The only linen provided was warm doona's which were unsuitable for the conditions. 2 of the power points in the room did not work.

The room was clean. The hotel is close to Zurich station. Fortunately we only stayed here 1 night.

Stayed in April 2025

Location was perfect

Stayed in March 2025

When you get in it feels like some bazar, caffe whatever, not a hotel, but ok. The room I absolutely hated. The bathroom was from concrete that looked like mouldy and it felt gross stepping into the shower, the walls in the room were dirty, not decorated for years, looked like in a drug squat, really ugly depressing picture on the wall, fair enough they are introducing local artists but should think whether the guests want to look at something looking like a demon all night, too small room, morning very loud staff waking me up by having a conversation, was glad to run away after one night!

Nothing. Maybe the staff was friendly..

Stayed in February 2025

Only one key per room turned out to be super inconvenient. Also stairs going down to the bar/entrance cluttered with stuff near the bar door which is a fire hazards. Finally locks in the entry doors were difficult to open (when arriving after bar closed).

Stayed in March 2025

it had a bar downstairs, it was strange

the location

Stayed in February 2025

At night it was noisy

It was noisy and cold. It’s inside a pub

Stayed in February 2025

I understand why the facilities are below average now. The television is just for decoration. It cannot be used. Water seepage issue in toilet all night. (I was away in daytime so I didn't aware...), we had to tolerate the water drops on our back every time when we used the toilet... from the photo , it was the issue that caused toilet and floor wet. I didn't voice out because I was speechless after asking the disappearance of tv remote. The breakfast is very expensive, costs CHF22.

Location

Stayed in February 2025

Too small

Nice and clean

Stayed in January 2025

Just showing you the bathroom and you will understand

Stayed in February 2025

Great location. No coffee/tea in room but they gave me coffee free down at reception in the morning.... not sure that always happens... Franzos next door - great breakfast and coffee.

Stayed in February 2025

Location was amazing.Near the nigh life and 3 minutes from the train station.Staff very friendly and the stay was very comfortable.10/10

Stayed in February 2025

Didn’t get the room we paid for. Also what was described we should have wasn’t in the room at all. Once asking staff why we hadn’t received the correct room. they basically had no idea what to do. All they said “did you want to cancel your booking” clearly not I want the room I paid for. I Asked for a manager and they said they didn’t have one? Was extremely disappointed in this hotel. False advertisement if you pay for something and get something completely different. If you have staff working at a hotel/ bar they should be capable of handling situations like this.

Close to the old town.

Stayed in January 2025

The bathroom was terrible. The walls were bare plaster, not tiled anywhere, including the shower cubicle. The base of the shower seemed to be made of cardboard.

Location

Stayed in January 2025

It was a great location beautiful view and staff was helpful!

Stayed in January 2025

It is a very old run-down building. The rooms were smaller than a camp dormitory, and we couldn't open the wardrobe door halfway because it was wedged against the bed. The reception/bar/ lounge area is tiny . I really wouldn't advise staying here. We did look into moving to a different hotel, but unfortunately, there was none in the area available Save Your money and book elsewhere Also the bed was horrendously uncomfortable

The staff were incredibly helpful, and the hotel was directly across from the main train station

Stayed in January 2025

Great location, comfortable bed, staff very friendly

Stayed in January 2025

Nothing to commplain

We need it a room to sleep close to the train station and this was the only hotel reasonable priced and they went above and beyond to help us getting in the room willing to provide a key lock box placed outside, since our train from Vienna was running late and reached Zurich after the reception closed. The room was extra clean, fresh and bed super comfortable! Thank you very much for your help and for great communication!

Stayed in October 2024

Everything. The bathroom was filthy. The shower was full of mould. The bathroom floor was plain cement without any floor covering. Staff checking us in was extremely rude. This was a total waste of money. Booking.com should be ashamed for promoting this hotel. Worse than a prison.

Nothing

Stayed in January 2025

Very basic. No tea or coffee facilities. Had a smell in the bathroom. Charging points didn’t work.

Close to central station and old town. Easy to locate Quiet.

Stayed in January 2025

The room is extremely small. there is not enough space to even open the luggage. we had two carry on and one luggage. we had to put it on the bed get what we need and fold the luggage again until the next use. There is no hotel staff for your needs. in the lobby (if you can call it lobby) it's a bar he staff are mainly responsible for the bar and taking and preparing orders. on the side they give you the key and scan your passport, that's it! for example we had issues with the safe box and we mentioned it to the staff and they said they can't do anything about it. I totally understand and the person in charge was so nice. but the management need to dedicate another person just to take of the guests and their needs. I won't use the same hotel again and not recommend it because in the same location are better hotels with even better prices like chocolate hotel that I was there in summer 2023.

The location is great. walkable from the main train station and very close to the bus/local transportation. location is 10/10.

Stayed in January 2025

The room is quite run down. There is no kettle and fridge. The sound proofing in the room is also not that good.The TV is very small (32") and not working. One of the bedside table is about to break. The maintenance is not properly done.

The location is very near the main Zurich train station (7 mins). It is also near the old town so very easy to explore the town. There is lift in the hotel which is 1 of the plus point.

Stayed in January 2025