The room had small windows and no view though.

What a fantastic hotel.

Stayed in March 2025

The bed was good quality but too firm with springs. It would be nice if they offered memory foam toppers. They are not expensive to buy and can make the world of difference for us more senior ppl with hip and back issues. There is no air conditioning allowed in the old town, and hotels are very heated in winter. Even though I had the heating turned off, I had to open the tiny windows in my room. Just something to be aware of in summer.

Location is great. Good restaurant downstairs too. The room size was good, but I did have to book a more expensive room to get a decent size. I was there for a 3 day event, and like all hotels, the price did not reflect the standard of the hotel. Just the usual ridiculous price hikes. Really good choice of restaurants that served local food within close proximity. Shopping in the area is fantastic. Good quantity and variety of local quality shops. Basel is a beautiful little city.

Stayed in March 2025

A mirror above the desk/dressing table would have been useful. In my opinion, breakfast was expensive, although what was on offer was good.

Stayed in March 2025

Restaurant is closed at 22:00 and they don't have room serice after hours.

The hotel is very nice, room is big and bed is very comfortabe as well as shower. location is in the middle of old city, close to walking streets.

Stayed in March 2025

Great central location, exceptional restaurant, lovely staff and gorgeous rooms! Felt very safe and welcoming!

Stayed in February 2025

No kettle, no thorough clean during stay, no information that mini fridge is included

Spa and breakfast

Stayed in March 2025

Very close to trams which are noisy through to midnight

Very central for visiting the town and transport. Very helpful staff and good inhouse bar/restaurant. Ideal for solo traveller

Stayed in February 2025

Lovely hotel. The only negative was that the restaurant staff are very arrogant, rude, and inattentive

Stayed in March 2025

The gym could have been better but no complaints otherwise !

Loved the location... right next to the tram station and the shopping area! Rooms were lovely and the staff were fantastic. Lovely touch that the minibar was free... just a snack and some drinks but just seems thoughtful.

Stayed in February 2025

We stayed at this hotel for four nights. The room was good and clean, which we appreciated. However, the room service definitely needs improvement. I ordered twice through the digital concierge (which is a nice feature), but both times there were issues. The first time, they forgot one of the burgers. I requested it again, waited 40 minutes, but no one came, so I had to cancel it. The next day, we ordered room service again, and once more, they forgot the French fries and a glass of wine. When I mentioned this to the staff member who delivered our order, she didn’t apologize and simply said, “The kitchen is in a hurry.” When I pointed out that this was the second time it had happened, her response was a dismissive “Yeah, okay.” That’s not the level of service you expect, especially when you’re hungry and just want to enjoy your meal. Later, a young man did come to apologize, which I appreciated. My recommendation would be to improve service efficiency and train staff to be more polite and attentive to guests. A little courtesy goes a long way!

Stayed in February 2025

No ramp to move your suitcases!!!

Location, restaurant, bed and pillow

Stayed in February 2025

Nothing definitely worth of all penny.

Everything was absolutely fantastic!

Stayed in February 2025

Nothing

Beautiful hotel, easy to walk to most places and close to public transport. Staff were really helpful

Stayed in December 2024

Lovely hotel, with a vibrant bar and restaurant in a great location, what more could you ask for 😃

Stayed in February 2025

Room was a bit colder for us, we come from southern Europe. Temperature can only be controlled +/- 2 celsius degrees over the stablished temperature by the hotel. We would like to have a wider control. Anyway, hotel provided a heater, so we could improve confort.

Nice rooms, completely renewed with a contemporary style in an historic building. They are big for a couple, with enough space to feel amplitude. Lot of room for clothes and baggage. Nice bathroom, with separated wc and shower. Really liked a lot our room. Staff was kindly. Also, the Bohemia restaurant is also a very good option. Lot of people not staying in the hotel, as it has good food, ambient and staff with a rasonable price.

Stayed in February 2025

Fabulous! This beautiful hotel nestled in the heart of town made us fall in love with Switzerland. We ate both nights at the very stylish restaurant. Every detail was wonderful. Thank you and we will be back

Stayed in January 2025

Breakfast very good

Stayed in January 2025

Our room was on the second floor overlooking the street. It was very noisy, there is a nightclub just in front of the hotel with noisy people entering and leaving. On our second night we asked for earplugs at the reception which helped a lot.

The hotel is perfectly situated to visit Basel, very central. Very nice design of the room and the hotel in general. Very nice sauna and steam room facilities

Stayed in January 2025

The wifi, which is absolutely necessary as there is no LTE-connection, didn't work well, hence presently not suitable for work, at least in the suite we had.

Nearly everything was perfect! The personnel fulfilled every wish the friend I booked it for had and a hotel can organise. It's situated at an amazing location and there was a free upgrade to a large suite as well.

Stayed in January 2025

Noise of trams being charged 6 chf For milk for tea

Very central

Stayed in January 2025

Pick up and drop off was not easy for private cars

Central location Nice lunch in lounge area delicious marthof salad Very near shops including Xmas market !

Stayed in December 2024

We came a week after the holidays, so we missed out on some of the amenities, but it was still lovely.

The location was pretty central for walking around town. It was easy to get to from the train station and then the tram or bus. The staff was very friendly. Our room was beautiful. A great way to spend a relaxing weekend.

Stayed in January 2025

noise from the trams

Stayed in December 2024

We loved every single detail! Extremely clean, soacious, beautiful, safe and quiet! 10000000% recommend! So worth the money!

Stayed in December 2024