Kirchstrasse 38, 3920 Zermatt, Switzerland
#169 of 501 hotels in Zermatt
Guests' ChoiceBased on 331 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.5
Facilities
9.0
Staff
9.4
Value for money
8.8
Free Wifi
8.9
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End of dialog contentReviewed: April 7, 2025
Sarah
United KingdomNo dislikes, we stayed in the apartment, it would have been nice to have a more comfortable sofa & some plants outside the windows as we were looking onto a brick wall.
The location was fantastic, the breakfast was lovely and the spa was very modern.
Stayed in April 2025
Reviewed: March 31, 2025
Danilo
SwitzerlandNothing.
The breakfast was very good, the staff was friendly and the SPA area was nice. Location was very convenient, close to the main walking street.
Stayed in March 2025
Reviewed: February 25, 2025
Alonso
United StatesThe hotel room was extremely clean! The breakfast was wonderful, complete with freshly cut prosciutto every morning. The staff was extremely helpful and friendly. The location was halfway in between the train and the gondola. Both walking distance. The location was also walking distance to lost restaurants and shopping. The spa area was modern and well equipped.
Stayed in January 2025
Reviewed: February 17, 2025
Caroline
SwitzerlandThere was a lot of noise from people on the street during the night so difficult to sleep with windows open but the windows were good at blocking the noise.
Clean, well located in the town.
Stayed in February 2025
Reviewed: February 10, 2025
Angelo
United StatesBreakfast was great! And the spa area was great too! Staff was always super helpful and friendly!
Stayed in January 2025
Reviewed: February 7, 2025
Rick
Hong KongI requested a firmer pillow, I was told that's all they have, given the cost, a few pillow options wouldn't go amiss.
All very good, ski room superb, great sauna and steam room but the ''hot'' bath was anything but hot. Minor issue but you have asked.
Stayed in February 2025
Reviewed: January 21, 2025
Suz
SingaporeA little walk away from the train station.
Staff was very helpful and friendly
Stayed in December 2024
Reviewed: January 19, 2025
Benoit
FranceNothing
Location, kindness of the staff, wellness center, the room.
Stayed in January 2025
Reviewed: January 12, 2025
Neil
South AfricaFriendly and helpful staff and a comfortable room, along with an excellent breakfast made this a really enjoyable stay. I'd highly recommend the Matterhornblick Hotel.
Stayed in January 2025
Reviewed: January 7, 2025
Annika
BelgiumGood choices
Stayed in January 2025
Reviewed: December 29, 2024
Hannah
AustraliaThe newly renovated spa and sauna is amazing! The staff were super helpful and friendly. We loved the variety at breakfast and the rooms were really clean and cozy.
Stayed in December 2024
Reviewed: December 21, 2024
Ahmad
MalaysiaHotel was around 15 min walk from Zermatt Train Station. Room was clean and nicely furnished with a balcony. Staff were very pleasant and attentive. Great breakfast spread to get you going through the day. If you are bringing a lot of luggage, suggest inform the hotel ahead so that they can pick you up at the train station. The taxi ride is CHF10 and takes only 3-5 mins. Overall very nice hotel to stay in Zermatt and will certainly stay there again.
Stayed in December 2024
Reviewed: December 16, 2024
Yaroslav
ThailandThe wellness facilities are not fully operational yet, and are only open between 4 and 8 pm, and this wasn't obvious when booking. (We did get a discount for this without even asking for it though, so that was nonly a minor inconvenience).
The room was amazing and downright luxurious for what I normally get in Switzerland. The staff was extremely nice and helpful. The location was in an easy walking distance from the train station.
Stayed in December 2024
Reviewed: December 11, 2024
Jennifer
AustraliaThat we couldnt stay for longer in this beautiful part of the world.
We loved everything about this property. We had a beautiful studio apartment which was perfect for our three night stay in Zermatt.Our room was located I the Ritz Chalet and was outstanding. The size of the room was perfect for two and was exceptionally clean and well equipped, allowing us to self cater if need be. Within walking distance to the Main Street with many cafe and restaurants. We would highly recommend this hotel to anyone planning a stay in Zermatt.
Stayed in December 2024
Reviewed: December 3, 2024
Fatima
United KingdomExcellent location
Stayed in December 2024
Reviewed: December 1, 2024
Caro
SwitzerlandComfortable, great location, really nice breakfast, super friendly staff
Stayed in December 2024
Reviewed: July 22, 2024
Jennifer
United StatesWe are forever grateful to the Matterhornblick for evacuating us from their hotel during this summer's flood which filled their basement and caused them to lose all power. They arranged for all of their guests to stay in another, more luxurious hotel at the same price as the Matterhornblick, and found a chef to make dinner for all of us in the new hotel's kitchen which wasn't normally open for dinner. With the roads and train still cut off, we were also allowed to stay for a second night at the Matterhornblick's rate. We will never forget their service and generosity in spite of all of the damage they must have suffered to their property. It speaks also to the values of all of their staff and to their owners. The hotel is in an ideal location, and I hope everyone will consider staying with them as soon as they are able to reopen.
Stayed in June 2024
Reviewed: June 17, 2024
Frank
PhilippinesSome of the towels have stains
The location, view and facilities
Stayed in June 2024
Reviewed: May 18, 2024
Mauricio
Denmarknothing
Excellent breakfast. Amazing view. Definitively recommended
Stayed in April 2024
Reviewed: March 3, 2024
Davis
United StatesThe property is clean and located in the perfect spot in town. Walking distance to several ski lifts. Also, the spa facilities were so nice to relax after a day of skiing.
Stayed in March 2024
Reviewed: February 28, 2024
Esteban
PortugalEverything! Lcation, facilities and great breakfast. Super helpful staff!
Stayed in February 2024
Reviewed: February 21, 2024
Kelsey
United StatesSo nice and clean and breakfast amazing and awesome location!
Stayed in February 2024
Reviewed: February 19, 2024
Michael
United StatesBeautiful hotel, right in town. Amazing view of Matterhorn right from the balcony and room. Super friendly staff, she helped us with every question and request. Great breakfast and reasonably affordable compared to other hotels in the same location. Would recommend it for anyone. Pics are the view from our balcony in the evening and morning.
Stayed in January 2024
Reviewed: February 16, 2024
Heather
United StatesThe steam room wasn't really working during out stay. I didn't mention it to the hotel because the finnish sauna was perfect!
Loved the property. Pristinely clean, great firm mattresses, lovely breakfast each morning and coffee/tea available 24/7. Loved the spa downstairs which we used each day after we got off the mountain. Also, the location was unbeatable. Would definitely recommend!
Stayed in February 2024
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