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Reviews of Metropol This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

General-Dufour-Strasse 110, 2502 Biel, Switzerland

#16 of 24 hotels in Biel

Guests' Choice

Review Score

Based on 79 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.2

  • Location

    8.1

  • Facilities

    7.7

  • Staff

    9.2

  • Value for money

    8.1

  • Free Wifi

    8.5

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Showing 1 - 25

  • Reviewed: December 5, 2024

    8.0
    Einfach und gemütlich.
    • Leisure trip
    • Solo traveler
    • Comfort Single Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Nice location a bit outside the city center, but conveniently located on a bus line. Close to Swatch and Omega Museums. Friendly staff. Good breakfast.

    Stayed in October 2024

  • Reviewed: October 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    A bit of street noise, the windows were not sufficiently isolated.

    Very nice hotel, friendly staff, well situated near the city centre of Biel

    Stayed in September 2024

  • Reviewed: October 11, 2024

    8.0
    Pretty cheap and high value for money considering Switzerland’s prices
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Some may say it is outdated, for me was not an issue. Not really much around the hotel, but you can walk 15 minutes to the center.

    Nice staff, breakfast was very okay, room was spotless and everything is as described.

    Stayed in October 2024

  • Reviewed: August 15, 2024

    8.0
    Comfortable stay
    • Business trip
    • Solo traveler
    • Comfort Single Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    The doors to the rooms are thin so you could hear everyone passing by and talking outside. But I was only there for 1 night so it wasn’t a major issue.

    Large clean room. Friendly service. Good public transport connection to the main train station.

    Stayed in August 2024

  • Reviewed: August 5, 2024

    7.0
    A charming example of a glorious history.
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night

    Since it was hot, an aircon would be great.

    It was a pleasant surprise. At first, I thought they were closed, but behind non translucent sliding doors a nice concoction of cultures and colors opened up. A bit of glorious past, but everything worked and was clean. A very pleasant surprise was the bicycle saferoom and the short walk to the city center, topped off with a good breakfast.

    Stayed in July 2024

  • Reviewed: July 30, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night

    - 30 mins walk from the center - The washroom has stains and no window

    - Big spacious room with comfortable bed - Office space to work - Mini fridge

    Stayed in June 2024

  • Reviewed: July 13, 2024

    9.0
    Very Nice hotel
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Maybe there should be an electric boiler to heat water somewhere in the hotel.

    Comfortable and clean room. Very spacious. It was great to have a fridge in the room

    Stayed in July 2024

  • Reviewed: July 10, 2024

    9.0
    A cosy stay in Biel
    • Business trip
    • Group
    • Comfort Single Room with Garden View
    • Stayed 3 nights

    You can renovate the entrance of the hotel and change the old flags.

    The owner is very nice and sympathic lady.the rooms are renovated and very clean.Garden rooms and rooms with balcony are our favourite rooms.The breakfast is enough.The wifi works well.15 minutes to the city center.You can take a bus to go to the train station.We feel very comfortable in Metropol Hotel.

    Stayed in July 2024

  • Reviewed: May 17, 2024

    9.0
    I recommend it
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Thicker curtains could be added to the bedroom to reduce early morning light.

    Super nice hotel, very welcoming team and good breakfast. 20min walking from the train station and close to the Omega/Swatch museum. 10min walking distance from the city center.

    Stayed in May 2024

  • Reviewed: December 11, 2023

    9.0
    Ideal for the sports centre
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    The weather! Tired hotel that may need updating in many people's eyes.

    Isabelle on reception is adorable - very helpful, polite and smiley. Hotel is very close to BBZ sporthalle for those who are playing there. Close to the town centre - walking distance. Size of the room. Old fashioned decor but it suits the place.

    Stayed in December 2023

  • Reviewed: November 5, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Comfort Double Room with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    No passage for child stroller.

    Location, space, cleanliness and comfort

    Stayed in November 2023

  • Reviewed: October 12, 2023

    8.0
    Very good for my one night stopover.
    • Leisure trip
    • Solo traveler
    • Comfort Single Room with Garden View
    • Stayed 1 night

    Evening meal, very nice

    Stayed in October 2023

  • Reviewed: October 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Rooms look old and a bit outdated

    Great service,

    Stayed in October 2023

  • Reviewed: September 23, 2023

    7.0
    Adequate accommodation in a dated hotel. Staff were helpful in successfully resolving issues with Booking.com.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Twin beds that could not be pushed together. To be fair, they were clear that we had reserved twin beds. I don’t think they had double beds available.

    Convenient location close to Centre of city, cheerful helpful staff. Croissant quality . The ones were had the last morning were delicious.

    Stayed in September 2023

  • Reviewed: July 11, 2023

    9.0
    Anytime again..
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    A+

    Stayed in July 2023

  • Reviewed: July 10, 2023

    8.0
    Nice stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Since there is no aircon, a fan should be provided (summer season) Need of 220V power plug adaptors (swiss plugs vs European standard)

    Room clean and comfortable. Staff very friendly Few private parking spaces in the basement, with direct access to the rooms , The space and gate sizes, suitable for van (MB Vito)

    Stayed in July 2023

  • Reviewed: July 1, 2023

    7.0
    fair
    • Leisure trip
    • Couple
    • Business Deluxe Double Room
    • Stayed 2 nights

    Ther is no air condition.! It was hot. Breakfast is somewhat poor

    The room was big with a big balcony . equipped with a coffee machine and refrigerator

    Stayed in June 2023

  • Reviewed: June 8, 2023

    8.0
    Simple hotel close to downtown Bienne
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night

    The room was on the street side, there is not much traffic but someone sensitive to noise would be wise to ask for a window on the yard side of the hotel.

    Friendly manager (I think), all alone to cover all tasks, very energetic and always a nice smile on her face. Room covers all needs : good bed, clean bathroom, the room I was in even had a separate space inside the room with a desk, very convenient. Breakfast was okay (cheese, ham, bread, fruits, yogurt, marmelade).

    Stayed in June 2023

  • Reviewed: June 2, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Comfort Double Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Update common facilities and restraurant.

    Staff

    Stayed in May 2023

  • Reviewed: May 29, 2023

    8.0
    You can say, everything all right
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night

    nothing

    Even an excellent Breakfast compared with the price. The bus stop right in the front of the hotel so it was possible to be at the railway station within 6 to 7 minutes

    Stayed in May 2023

  • Reviewed: May 8, 2023

    8.0
    Satisfait, endroit calme
    • Leisure trip
    • Solo traveler
    • Comfort Single Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Rien

    Correct

    Stayed in May 2023

  • Reviewed: November 25, 2022

    8.0
    Basic hotel perfect for business overnight
    • Business trip
    • Solo traveler
    • Comfort Single Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    -

    Basic but very clean and spacious. Free coffee in the room.

    Stayed in November 2022

  • Reviewed: November 17, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast could be much better.

    Friendly staff, comfortable bed and lovely room. Close to the main squate.

    Stayed in September 2022

  • Reviewed: October 16, 2022

    9.0
    Wonderful
    • Business trip
    • Group
    • Standard Single Room
    • Stayed 1 night

    Internet coneection not working well. We had trouble getting connected.

    Nice staff with warm welcoming attitude. Very nice chcek-in instructions provide at check-in.

    Stayed in September 2022

Showing 1 - 25

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