7A Via Crocetta, 6962 Lugano, Switzerland
Based on 398 apartment reviews
8.1Cleanliness
8.4
Comfort
8.4
Location
8.3
Facilities
8.0
Staff
8.1
Value for money
8.0
Free Wifi
9.1
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End of dialog contentReviewed: February 19, 2025
Natanail
BulgariaWe rented the rooms for 5 people but the sofas weren’t ready and there were not enough bedsheets and blankets.
It’s clean, there is a garage, you have everything in the kitchen! The beds were comfortable!
Stayed in February 2025
Reviewed: February 15, 2025
Sonia
SwitzerlandIt could be nice if we had bigger windows in the Kitchen.
2 floors Appartement nice to be with my friends / kitchen and sleeping room was different floor and enough space
Stayed in February 2025
Reviewed: January 1, 2025
Stephanie
United StatesNo coffee maker. Upstairs neighbors were very loud past quiet hours.
Good location and secure parking
Stayed in December 2024
Reviewed: December 30, 2024
Ale
RussiaThere were no shampoos and no coffee, although there was a coffee machine.
Stayed in December 2024
Reviewed: December 17, 2024
Tatiana
PortugalThe bathroom was a bit small and the location was a bit outcenterred
Bed was very comfortable but the sofa bed not so much. It was well heated
Stayed in December 2024
Reviewed: December 1, 2024
Pauline
SwitzerlandSofa bed was a bit uncomfortable, not sure where the towels were (we ended up using the shower), very tight driveway for the garage parking, key return to the lockbox was not possible as a fob was missing and I could not follow the directions without it. Automated but unfriendly process. No response at all from the property manager with the key return issue and they sent me an email to remind me, but I already sent them three messages and tried to call with no one answering the phone.
Location was quiet and not on a busy road.
Stayed in December 2024
Reviewed: November 14, 2024
Vadlamudi
United KingdomNo mat in bathroom. Finding the loc is little difficult. No mirror in rooms.
Clean and every facility is available for a good stay.
Stayed in November 2024
Reviewed: October 31, 2024
Paraschiv
SwitzerlandThe parking entrance is almost 90 degrees, need a lot of attention if you have a large car, the building is not very sound proof, and when the other tourists just don't respect the quiet time, you can hear everything.
Big fridge and freezer, nice view from the balcony, extra comfortable bed and pillows, parking included in the room price, clean apartment, towels, cutlery, coffee machine(but no pods, need to buy ones), pots and pans. A beautiful Cafeteria to eat croissants and drink lovely coffee nearby, open every day.
Stayed in October 2024
Reviewed: October 18, 2024
Monkeydriver
SwitzerlandFloors were very dirty (everybody uses street shoes inside the apartment? Colourful socks were black after 5 mins.), dishwasher had broken starter button, coffee machine and coffee box but no capsules, walls could use a paint job, furniture very minimalistic, no decorations in the apartment what so ever, living room sofa with stains and dining table was old and damaged.
Bedding was very clean, comfortable mattress, bathroom modern and spacious, free parking, equipped kitchen, tv and programs included, wifi strong, modern building, very kind janitor.
Stayed in October 2024
Reviewed: September 26, 2024
Lubomir
SwitzerlandTight entry to the car park. Small city car is the best.
Convenient location.
Stayed in September 2024
Reviewed: September 14, 2024
Ana
United StatesI did not have enough toilet paper for 7 people. Same with trash bags. It was a little difficult in the mornings getting ready with only one shower!
The location and privacy was good. I had to ask a few questions and they answered promptly.
Stayed in September 2024
Reviewed: August 18, 2024
Jiri
Czech RepublicCode for garage parking is only in the apartment upstairs that is not practical. Checkout code did not work.
Easy to get keys from the box. Good location.
Stayed in August 2024
Reviewed: August 13, 2024
Csaba
HungaryFor 4 people, the space for movement in the living room is a bit tight.
Modern, well-equipped accommodation with parking.
Stayed in August 2024
Reviewed: August 4, 2024
Juan
United StatesI wish there was more than one air conditioning unit. We only had one in our room and our kids and parents didn’t have one. I know that Switzerland is normally cold but this trip the weather had been unseasonably warm.
The location was great! There was a Lidl down the street, a few restaurants open down the road as well, & there was a parking garage.
Stayed in July 2024
Reviewed: August 3, 2024
Elīna
Latviawould be perfect, if air conditioning was in both rooms.
Stayed in August 2024
Reviewed: July 26, 2024
Kawlah
United Arab EmiratesThe kitchen equipments were not clean The weather was tooo hot, we couldn’t sleep. AC is very important and a must because when we open the window for the air, mosquitoes come inside.
It was clean
Stayed in July 2024
Reviewed: July 6, 2024
Aulina
Indonesiakey pick up and drop point
a bit tricky for key collecting. Luckily, the building manager was nearby
Stayed in July 2024
Reviewed: July 3, 2024
Justina
LithuaniaHad a little bit trouble when checking-in, with car garage code, but it was settled.
Liked that there was quite comfortable kitchen, balcony. Apartment was tidy and nice. Free garage parking.
Stayed in July 2024
Reviewed: June 16, 2024
Maan
United StatesNo showering soap nor shampoo.
Host was very accommodating and helpful. Clean. Location was good with public bus service from train station. A restaurant and also a nice cafe with desserts within one minute walking distance. Window A/C unit upstairs and a small but nice balcony on first floor. Small but functional kitchenette. Bathroom is large with double sink.
Stayed in June 2024
Reviewed: June 10, 2024
Tan
MalaysiaChecking in was abit of problem. First time using keycafe. Checking out was a problem too but that was settled.
Clean, quiet and has everything we need. Easy to go to town etc.
Stayed in June 2024
Reviewed: June 3, 2024
Abdulrhman
Saudi ArabiaIt is too small
Good
Stayed in June 2024
Reviewed: May 26, 2024
Nicolas
SwitzerlandWe couldn't keep the window open at night because of the noise, but that was expected because of the central location.
The city can be explored by foot from here. Check-in and key Drop-off was very easy.
Stayed in May 2024
Reviewed: May 23, 2024
Marta
United KingdomThe mattress of the sofa bed is very uncomfortable and should be replaced.
The ground floor property is modern, spacious and clean. We really appreciated the private parking and private garden.
Stayed in May 2024
Reviewed: May 15, 2024
Shailesh
GermanyParkings were tight as we saw that more cars were trying to park than the available places so it was stressful to leave the parking because of fear of no parking when coming back home. Hence we did travel by public transport and it was ok. Also the parking space underground was a bit cramped for SUVs. There was a small problem in dropping off the keys as the instructions given were clear but the digital lock was not working and it took us some of our time to drop the keys.
The property was modern and clean. Instructions and help video were clear to understand about key pick up and parking was secured and underground. The apartment was almost perfect with equipped kitchen. Room was enough to host small family of 3 with kid.
Stayed in May 2024
Reviewed: May 12, 2024
Jessica
SwitzerlandThe place looks larger and more modern in the pictures.
The location was great, and the directions to get to the place were exact. The place had everything you need
Stayed in May 2024
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