Via di Mezzo 16, 6776 Piotta, Switzerland
#2 of 3 hotels in Piotta
Guests' ChoiceBased on 222 hotel reviews
8.1Cleanliness
8.5
Comfort
8.4
Location
8.5
Facilities
8.0
Staff
8.7
Value for money
7.6
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 31, 2025
Gummarus
BelgiumIt was what we expected
We were las at breakfast and there was little left. The roomed a decent size but with three beds in it there was little space left. Piotta is a semi-deserted small village where there is little to do or to see.
Stayed in March 2025
Reviewed: December 29, 2024
Sergio
SwitzerlandBreakfast could be improved
Perfect location close to the highway, very easy check in
Stayed in December 2024
Reviewed: December 28, 2024
Cédric
BelgiumA lot of space, open all the time and the staff was very nice.
Stayed in December 2024
Reviewed: October 14, 2024
Amy
United StatesSuper easy to find hotel. only a few kilometers from Southside of the tunnel. perfect halfway point when traveling from Germany to Italy.
Stayed in October 2024
Reviewed: October 8, 2024
Tjesney
BelgiumBreakfast could have been better, we came rather late that morning and most was already gone and nothing got filled back up. Dinner was very limited in choice and quality wasn't great (very affordable though)
Rooms were more than sufficient, standard hotel stuff. Free parking in front of building, very close to highway and Gotthart tunnel. Spacious and simple hotel.
Stayed in September 2024
Reviewed: October 2, 2024
Rob
SwitzerlandThe rooms were not clean. Hairs in the sink, on the pillow and also on the sheets. Also the floors were dusty and there were definitely remainders from the previous guests on the bathroom floor (bread pieces etc.).
Friendliness of staff
Stayed in October 2024
Reviewed: October 1, 2024
Walter
Italybreakfast was average, basic food.
hotel is nice. we only stayed one night.
Stayed in September 2024
Reviewed: September 20, 2024
Geoffrey
United KingdomAlthough the hotel was informed that my wife is coeliac. We were told that there was nothing for my wife to eat for dinner
Stayed in September 2024
Reviewed: September 19, 2024
Carl
United KingdomBreakfast could be better
Convenience being so close to the motorway. Perfect if on a road trip
Stayed in September 2024
Reviewed: September 16, 2024
Thomas
United KingdomDinner had very limited choice but what we did have was OK. Breakfast a bit of a let down as there was a coach party in at the same time. Very little food left & nobody was replenishing it. Only one member of staff seemed to be responsible. For the price we paid, I would have expected better.
Large room, very comfortable beds. Clean & tidy. Good location for Gotthard Tunnel Staff helpful.
Stayed in September 2024
Reviewed: September 10, 2024
Mark172011
LuxembourgNothing
Staff were all very friendly and the hotel is a perfect stopover for a driving holiday. Big bank of Tesla chargers and secure storage for bicycles. Bicycle room has all the kit you need to maintain and prepare your bikes. Very impressed. Breakfast and dinner options all very tasty
Stayed in August 2024
Reviewed: August 26, 2024
Giovanni
LuxembourgRen
Tip top
Stayed in August 2024
Reviewed: August 26, 2024
Toma
BulgariaDinner was closed a bit early.
Stayed in July 2024
Reviewed: August 18, 2024
Nicholas
South KoreaNo air conditioning, but that's to be expected in this region. Opened a window and everything was great even in mid August
Great Location for an overnight stopover. Staff was accomodating of my large vehicle and let me park in the grass across from the parking lot.
Stayed in August 2024
Reviewed: August 17, 2024
Christopher
United KingdomThis is a hotel for single overnight stays and it is billed as a Motel. It is therefore understandable that the rooms are all identical and that they are somewhat small. Also, there is no aircon. It is therefore not really ideal for a longer stay. For Switzerland, it proved to be excellent value and what it does provide is great. We would definitely go back.
Breakfast and the common areas in the hotel are excellent. There are very comfortable chesterfield chairs but limited space to sit outside. We had three evening meals which were good value and very generous portions. All the staff were extremely helpful and friendly, but this, or course, is in the Italian part of Switzerland !
Stayed in August 2024
Reviewed: August 15, 2024
Stuart
United KingdomGreat location for travelling, by the motorway and easy to access
Stayed in August 2024
Reviewed: August 11, 2024
Timothy
United KingdomNo air conditioning
Location was great for an overnight stopover - easy to find - good parking - clean & nice staff
Stayed in August 2024
Reviewed: August 7, 2024
Sheila
United KingdomBeen here several times - always a good place to stop on a long journey
Stayed in July 2024
Reviewed: July 30, 2024
Ken
United KingdomTea/coffee-making facilities in the room would have been welcome.
Spacious and airy public areas. Good location, close to motorway and with quiet local walks, Restaurant service was excellent. Good parking facilities.
Stayed in July 2024
Reviewed: July 25, 2024
Mario
NetherlandsExpensive restaurant for what it offers.
Beautiful location, great breakfast, spacious room.
Stayed in May 2024
Reviewed: July 11, 2024
James
United KingdomLimited breakfast selection. Fresh pastries would have been welcome
Overnight oats were great
Stayed in July 2024
Reviewed: July 9, 2024
Fiona
BelgiumRestaurant could be a lot better.
Extremely convenient location outside the gotthard tunnel. Plenty of parking space. Everything is designed for practicality. Does what it says on the tin. Drive in. Eat. Sleep. Eat. Leave. Dinner options are limited and very basic but actually tasted surprisingly good. I would stay here again. Extremely expensive for the level of the facilities but it's Switzerland, where everything is expensive.
Stayed in June 2024
Reviewed: June 24, 2024
Tommy
BelgiumHotel is simply great - Comfortable rooms, extensive breakfast, beautiful environment. Total recommend!
Stayed in May 2024
Reviewed: June 14, 2024
Steve
United KingdomNot really any Local facilities such as a restaurants or bars other than the hotel, the large and very red service station in front of the hotel detracts from otherwise great views of the valley.
Hotel conveniently located for a stopover with plenty of parking.
Stayed in June 2024
Oberstdorf, Germany
Medellín, Spain
Murzasichle, Poland
Borgo Fosso Ghiaia, Italy
Jakarta, Indonesia
Madampe, Sri Lanka
St. Pete Beach, US
Rio de Janeiro, Brazil
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content