Reviews of Motel Gottardo Sud This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Via di Mezzo 16, 6776 Piotta, Switzerland
#2 of 3 hotels in Piotta
Guests' ChoiceReview Score
Based on 222 hotel reviews
8.1Score breakdown
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Cleanliness
8.5
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Comfort
8.4
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Location
8.5
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Facilities
8.0
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Staff
8.7
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Value for money
7.6
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Free Wifi
8.4
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Reviewed: June 4, 2022
Nunzia
Belgium28 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 1 night
Breakfast.
Parking and position.
Stayed in May 2022
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Reviewed: June 1, 2022
Elodie
Switzerland9 Reviews9.0“a great place to sleep before discovering Piora”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
it can be too expensive
the property was really nice and quiet.
Stayed in May 2022
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Reviewed: May 29, 2022
David
United Kingdom85 Reviews2 helpful votes8.0“Good service, good dinner and good breakfast.”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
near to a busy road so not so good for a quiet evening walk.
New, clean, spacious and very quiet
Stayed in May 2022
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Reviewed: May 17, 2022
Daniel
Switzerland32 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 2 nights
Carpet on the floor, dust mites allergy.
Stayed in May 2022
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Reviewed: May 5, 2022
Elizabeth
United Kingdom11 Reviews7.0“ideal for a journey break”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
they charged me more than Booking . com agreed it would be
very easy location
Stayed in April 2022
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Reviewed: May 1, 2022
Marianne
United Kingdom63 Reviews4 helpful votes9.0“Excellent overnight stop to Italy”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Part of evening meal was cold
All good !
Stayed in May 2022
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Reviewed: April 26, 2022
Charles
Luxembourg23 Reviews7.0Good- • With a pet
- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
Breakfast buffet gets poorer and poorer, not comparable to the choice we had during the last 15 years of regularly staying at the Hotel.
Stayed in April 2022
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Reviewed: February 9, 2025
Alexei
Romania6 Reviews10Exceptional- • Leisure trip
- • Group
- • Triple Room
- • Stayed 2 nights
- • Submitted from a mobile device
We had fantastic stay, was comfortable
Stayed in December 2024
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Reviewed: January 5, 2025
Abraham
United States7 Reviews10Exceptional- • Family with young children
- • Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
.....nothing wrong
Service was. Exelente
Stayed in December 2024
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Reviewed: December 29, 2024
Sumeet
United Kingdom20 Reviews1 helpful vote1.0“Rude staring breakfast staff and receptionist and crap breakfast”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
My stay at Motel Gottardo Sud was a complete disaster, primarily due to the unacceptable behavior of the breakfast staff and receptionist. The breakfast lady (white hair, white dress, and red jacket) was extremely rude and even shouted at us when we simply asked for assistance. To make matters worse, the breakfast itself was pathetic, with hardly any items to eat, making the entire experience frustrating and unpleasant. What’s even more shocking is the constant and invasive staring from both the breakfast lady and the receptionist (black hair). They behaved as though the guests were going to steal something, offering absolutely no privacy and making us feel uncomfortable and unwelcome throughout. This kind of hostile behavior is not only unprofessional but completely unacceptable, and it felt outright discriminatory. The management must take immediate action against these staff members, as they clearly have no understanding of respect or customer service. To future guests: stay far away from this hotel if you value privacy, decency, and a welcoming atmosphere. The rude staff, poor breakfast, and overall unpleasant experience make this place one to avoid at all costs. One of the worst hotel experiences I’ve ever had.
The dinner and dinner staff was good. The guy serving dinner was great , serving with a smile.
Stayed in December 2024
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Reviewed: November 26, 2024
Stephen
United Kingdom30 Reviews3 helpful votes10“Well located and well run, beautiful views of the mountains and villages”- • With a pet
- • Business trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
Nothin this was an enjoyable stay made special by the snowfall as we arrived.
The motel is situated close to the Gotthard Pass and Gotthard Tunnel. For me it was an ideal place to stop being 7 hours drive from home. The staff were exceptional taking first class care of us. The meals in the restaurant were simple, tasty, and a good size. Exceptional value for money and just right for a tired traveller. The rooms were quiet and facilities (other restaurants, fuel, post office etc all close to hand.
Stayed in November 2024
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Reviewed: September 21, 2024
Ofer
Israel3 Reviews10Exceptional- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Very nice hotel, good breakfast, kind and welcoming staff-offered us a discount voucher to the funicular goes up to lago Ritom. Very recommended.
Stayed in September 2024
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Reviewed: September 4, 2024
Mathilde
Belgium2 Reviews2.0Very Poor- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Air conditionné absent
Calme
Stayed in August 2024
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Reviewed: July 23, 2024
Doreen
United Kingdom12 Reviews10“Excellent, will be staying again when next in the area.”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
Nothing
Wonderful staff, lovely clean room and bathroom, comfy bed. Breakfast very good.
Stayed in July 2024
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Reviewed: July 13, 2024
Piotr
United Kingdom48 Reviews14 helpful votes10“Great stay, everything as expected!”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
WiFi signal and bandwidth could be improved
Spotless clean, very quiet and spacious room, good beds. Good parking, parked my car almost by the door. Staff professional and smiling. Breakfast was very good.
Stayed in July 2024
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Reviewed: June 26, 2024
Anca
Luxembourg4 Reviews10“excellent”- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 1 night
-
everything, the night shift was available to check in even if very late hour
Stayed in May 2024
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Reviewed: June 21, 2024
Simon
United Kingdom7 Reviews10Exceptional- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
This is a very well situated motel for a stop over. It is literally just off the main road and found easily using Google maps. We were offered an evening meal even though we arrived just as the restaurant was closing. Breakfast was very good and the price was reasonable. Staff were very helpful.
Stayed in June 2024
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Reviewed: June 4, 2024
C
United Kingdom87 Reviews2 helpful votes10“Will come back on our next travels”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Exceptionally clean hotel in a convenient location with a decent restaurant
Stayed in May 2024
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Reviewed: March 1, 2024
Gary
Italy57 Reviews3 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Easy location
Stayed in February 2024
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Reviewed: January 7, 2024
Maria
Iceland19 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Is a bit in the middle of nowhere... if you are there to stop and sleep is good.
Clean and safe
Stayed in December 2023
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Reviewed: December 4, 2023
Margie10
Italy59 Reviews6 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Single Room
- • Stayed 1 night
- • Submitted from a mobile device
Food in the restaurant limited.
Beautiful view
Stayed in December 2023
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Reviewed: September 10, 2023
Katie
United Kingdom10 Reviews1 helpful vote6.0“Comfortable stay”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast was very average, nothing much to choose from but it was ‘included’. Nothing local nearby in terms of shops or restaurant. Walked to a nearby restaurant over a mile away and it was closed. Restaurant in the hotel only offer a set menu for guests after a certain time. It would be better in this remote location if they had a menu where people could choose since there is nowhere else to go. Felt the room was very over priced.
Very good clean room.
Stayed in September 2023
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Reviewed: September 6, 2023
Kadlec
Czech Republic3 Reviews4.0Disappointing- • Business trip
- • Solo traveler
- • Twin Room
- • Stayed 1 night
The price absolutely does not correspond to the quality. When I found out at breakfast that they had no bread, I was not surprised.
I rated Check-in at 23:45 very positively.
Stayed in September 2023
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Reviewed: September 4, 2023
Marco
Netherlands8 Reviews2 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Bad pillows
Clean and friendly staff
Stayed in September 2023
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