Reviews of Radisson Blu Hotel, Lucerne This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Inseliquai 12, 6005 Lucerne, Switzerland
#32 of 76 hotels in Lucerne
Guests' ChoiceReview Score
Based on 1147 hotel reviews
8.6Score breakdown
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Cleanliness
9.1
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Comfort
9.1
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Location
9.2
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Facilities
8.8
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Staff
9.0
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Value for money
8.1
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Free Wifi
8.3
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Reviewed: April 6, 2025
Vaishak
United Arab Emirates9 Reviews9.0“very good stay and recommend to family”- • Leisure trip
- • Family with young children
- • Premium Room
- • Stayed 3 nights
Nothing to mention.
Everything was good and the location is really nice. Staffs was very helpful and the breakfast is really good
Stayed in April 2025
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Reviewed: April 5, 2025
Hardik
India2 Reviews10“Superb”- • Leisure trip
- • Family with young children
- • Superior Room
- • Stayed 2 nights
- • Submitted from a mobile device
One of the best hotel in Lucerne Walkable to all tourist spot
Stayed in March 2025
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Reviewed: April 5, 2025
Mrudang
Qatar2 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Superior Room
- • Stayed 2 nights
- • Submitted from a mobile device
Fantastic experience, superb location. Walking distance to Railway Station. Highly recommend.
Stayed in April 2025
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Reviewed: March 23, 2025
Er
Singapore4 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 4 nights
- • Submitted from a mobile device
Pillow very soft.
Near train station, about 8min walk.
Stayed in March 2025
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Reviewed: March 20, 2025
Almos
Sweden8 Reviews3 helpful votes8.0Very Good- • Business trip
- • Solo traveler
- • Premium Room
- • Stayed 1 night
- • Submitted from a mobile device
Great location, amazing view, close to central station,
Stayed in March 2025
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Reviewed: March 7, 2025
Kayley
Australia2 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Premium Room
- • Stayed 4 nights
- • Submitted from a mobile device
The restaurant was being renovated so breakfast was in the business conference room, which had a strange vibe. I also heard the neighbours above us moving around, which I wasn't expecting being on the top floor of the hotel (there's residences above). Do opt for the half board option if you can, as Switzerland is quite expensive to dine out every night. Nonetheless, I'd still stay here in a heartbeat!
We loved our stay here! Really close to Luzern station and not a horrible walk with luggage. State of the art gym with two saunas and a steam room. Super clean facilities. Hotel room was clean and quite comfortable. Staff were so friendly and helpful. They loaned me a travel adaptor to use, which I was so grateful for. Overall, a fabulous stay.
Stayed in March 2025
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Reviewed: March 3, 2025
Steve
Switzerland19 Reviews10“Great location, great hotel, will definitely stay again.”- • Leisure trip
- • Couple
- • Premium Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing. Everything was great.
Great location near the KKL luzern and train station.
Stayed in February 2025
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Reviewed: February 18, 2025
Varun
India5 Reviews10Exceptional- • Leisure trip
- • Couple
- • Premium Room
- • Stayed 4 nights
- • Submitted from a mobile device
Staff at the reception was very considerate and helpful. They explained everything with patience. Excellent stay.
Stayed in February 2025
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Reviewed: February 17, 2025
Mohamed
United Arab Emirates6 Reviews1 helpful vote10“Best treatment”- • Leisure trip
- • Couple
- • Premium Room - Lakeside
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing at all everything was good
There were a girl in the reception wearing glasses i forgot her name she was extremely nice and kind, the staff and the stay was amazing and the room was very clean. I do highly recommended that hotel.
Stayed in February 2025
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Reviewed: February 15, 2025
Naomi
Switzerland32 Reviews9.0“Predictable Radisson quality and service but expensive for what it is, I thought.”- • Leisure trip
- • Family with young children
- • Premium Room
- • Stayed 2 nights
There were no milk sachets in the room. These are commonly available in Switzerland, so I was surprised I had to use milk powder for my lovely coffee in my room. Great reception service. Professional and thoughtful.
Great wheelchair access.
Stayed in February 2025
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Reviewed: February 13, 2025
Liad
Israel30 Reviews1 helpful vote10“A good recommendation”- • Leisure trip
- • Couple
- • Premium Room
- • Stayed 2 nights
- • Submitted from a mobile device
Great service, excellent experience. A convenient location near a train station.
Stayed in February 2025
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Reviewed: February 2, 2025
Kevin
Switzerland89 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Premium Room
- • Stayed 1 night
- • Submitted from a mobile device
No milk or tea but a kettle and coffee.
Large room
Stayed in February 2025
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Reviewed: January 31, 2025
Min-hsuan
Australia19 Reviews3 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Premium Room
- • Stayed 1 night
- • Submitted from a mobile device
None
friendly staff, comfy bed, nice bathtub, gym, and good breakfast.
Stayed in January 2025
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Reviewed: January 30, 2025
Aileng
Australia4 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 2 nights
- • Submitted from a mobile device
Location is good and room are comfortable
Stayed in January 2025
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Reviewed: January 29, 2025
Sok
Malaysia4 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Superior Room
- • Stayed 2 nights
- • Submitted from a mobile device
It’s quite expensive relative to the other places I’ve stayed in. It’s probably a Luzern thing. Bathroom and toilet layout was a little weird. They are separated and there was insufficient hook to hang the towel and clothes for shower, so you basically had leave the clean clothes on the floor next to the door or walk out with water dripping into open area to reach your clothes (someone sitting at the chair in the room can actually see everything as there is no further separation between the bathroom + toilet and the bedroom).
It’s very close to the Luzern train station. Breakfast was good - it has quite a selection of food. Room is spacious.
Stayed in December 2024
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Reviewed: January 23, 2025
Vincent
France35 Reviews1 helpful vote9.0“Convenient and very comfortable”- • Leisure trip
- • Solo traveler
- • Premium Room
- • Stayed 1 night
- • Submitted from a mobile device
Location Big room
Stayed in January 2025
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Reviewed: January 12, 2025
Eugene
South Africa31 Reviews3 helpful votes10“They made our stay in Lucern memorable”- • Business trip
- • Family with young children
- • Superior Room
- • Stayed 3 nights
Nothing.
Brilliant staff location everything. Room size
Stayed in January 2025
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Reviewed: January 12, 2025
Koorosh
Australia20 Reviews2 helpful votes8.0“A very comfortable and welcoming hotel.”- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 4 nights
Location while near city centre was closer to univiersities and collecges and had no views of the Lake Lucerne.
Great buffet, spacious room, comfortable bed, super friendy staff at reception and hotel restaurant
Stayed in January 2025
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Reviewed: January 12, 2025
Michaela
Australia2 Reviews10“Nice comfortable stay. Friendly, helpful staff”- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 2 nights
- • Submitted from a mobile device
Staff start packing up and taking the food from breakfast before the end time. So allow plenty of time especially if you have children.
Clean spacious room. Very friendly staff. Breakfast was good except allow plenty of time because they start packing up everything just before it finishes- probably the only thing I wasn’t happy about.
Stayed in December 2024
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Reviewed: January 7, 2025
Esther
United States7 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Premium Room
- • Stayed 7 nights
- • Submitted from a mobile device
Great staff and a fantastic location!
Stayed in January 2025
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Reviewed: January 6, 2025
Gelyn
Saudi Arabia12 Reviews1 helpful vote9.0“Perfect.”- • Leisure trip
- • Family with young children
- • Premium Room
- • Stayed 3 nights
- • Submitted from a mobile device
My daughter said she didn’t like nothing.
The hotel is near train station. convenient especially after trip or tour you don’t need to walk far. Also near to chapel bridge.we had free upgrade too. Sarah from reception was so helpful to us. My daughter said she likes the breakfast and the hotel.
Stayed in December 2024
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Reviewed: January 5, 2025
Yoram
Israel42 Reviews1 helpful vote8.0“all in all , good + , The advantages outweigh the disadvantages.”- • Leisure trip
- • Couple
- • Premium Room
- • Stayed 2 nights
- • Submitted from a mobile device
The bathroom has glass and not a wall separating it from the room, one large and powerful lamp, so at night if someone uses it the other wakes up because there is no small and weak lamp that can be turned on. Regarding the sheets, I personally found them a little unpleasant, probably because of the detergent (of course, this is personal).
The staff is very kind, relatively large rooms, comfortable bed, rich breakfast, excellent central location
Stayed in January 2025
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Reviewed: December 30, 2024
Paulene
Australia72 Reviews3 helpful votes9.0“Truly special”- • Leisure trip
- • Couple
- • Premium Room
- • Stayed 3 nights
- • Submitted from a mobile device
The staff were very welcoming and accommodating. There was a special ambiance! Our room was spacious and comfortable with everything a traveler would need to rest and feel at home.
Stayed in December 2024
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Reviewed: December 28, 2024
Richard
Switzerland13 Reviews1 helpful vote9.0“Excellent location and friendly staff.”- • Leisure trip
- • Family with young children
- • Superior Room
- • Stayed 1 night
Just one thing which has to me mentioned. The duvet on the bed only covered the size of the bed itself. Therefore, if you are over 1.85m (like I am) your feet will stick out over the bed. If you're sharing a bed with someone it won't be enough. Just a small point but worth mentioning in the hop that management will take this into consideration.
The reception staff were incredibly helpful and the room was fine despite being so close to the station. We had a very quiet night's sleep. I also left behind some clothes and the staff were extremely helpful in getting it back to me.
Stayed in December 2024
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