Very nice to place and next to the sloop. The view of the Matterhorn Mountain is super cool from the balcony and resort main entrance. Restaurants are excellent. But no nightlife after skiing and u will need to go down to the village by train if u want to life the night experience in Zermatt. So i will recommend to split ur stay in 2 resorts, one on the top of the mountain like this one and second another resort in the village down.

Stayed in March 2025

only dinner should start earlier like !8:30 instead of 19:00 and that's all I can think of .

The Location is perfect and our room has 2 terraces , which we can enjoy the view of Matterhorn day and night and if you want to enjoy the Matterhorn , you have to stay here for at least two nights because Matterhorn always was covered by cloud . Breakfast is very good and all the staffs there are very friendly and very helpful .

Stayed in February 2025

Nothing at all

Riffelalp is one of the world‘s great hotels. While skiing Zermatt in its own right is exceptional, the hotel adds a visual and emotional dimension. The spa, sauna, hammam, ice, cave, etc. is world class delivering the perfect conclusion to the end of a hard day’s skiing. The restaurants are fabulous, particularly the Walliserkeller, but most of all the hotel is distinguished by its traditional Swiss service. The staff take great pride in their work and nothing is too much trouble. Recommended unreservedly!

Stayed in January 2025

Nothing :-)

A wonderfull hotel - great location, helpfull staff, wonderfull food, nice wellness, large rooms. Great service!

Stayed in August 2024

Nothing specifically, the price was hight for us but fair for amenity and location

The first thing is the view of Matterhorn peak which is dreamlike, all our pictures look like a painting The serenity was exceptional, super clean rooms and great staff. Very polite and helpful staff witth multi language skills Food was amazing, breakfast most specific ally

Stayed in September 2024

We had what we needed and things were great. The only thing that was a miss was we wanted to go to the sauna but the hours were limited to start at 2. Also the large bright yellow rubber duck sort of blocked out photos of the Matterhorn and felt a little cheesy, maybe it has meaning but we didn’t know what it was.

Your staff was impeccable and more than helpful and friendly at every encounter. The pool area outdoors was nice and we had amazing views. Our room was clean and everyone was accommodating and kind. I especially appreciated the turndown Service. ( you just feel extra special and taken care of). The bidet and special touches were nice. When we were picked up by Miguel and taken down by Stefan they really took care of us and made sure we knew where to go and what to expect. The breakfast had lots to offer, great service and quality food. The location was great in proximity to our room.

Stayed in September 2024

Nothing!

Everything wonderful welcome, lovely staff, all the restaurants had great food and the bar served lighter options if wanted. The spa was amazing, the view won’t be matched. Up there with the best hotel we’ve ever stayed in.

Stayed in August 2024

house keeping missed a few beats

breakfast good . staff service excellent

Stayed in March 2024

We loved everything!

Everything about the Rifflealp was over the top. This resort exceeded all our expectations. The staff was over the top accomodating.

Stayed in March 2024

Nothing

It was absolutely one of the best holidays I have had. The staff were incredible, location unparalleled and every detail considered.

Stayed in March 2024

The only thing we can advise would be a little better coffee at breakfast. Everything else is great :)

One of the best hotels that we ever been! Charming and beautiful place with great crew. Thank You very much for everything, we will come back!

Stayed in March 2024

Some visitors do not respect the rules that apply in the wellness area

Fantastic location, very friendly staff, great professionalism, good breakfast, several options for restaurants, good wellness, …

Stayed in February 2024

Ski in-out not open during our stay.

Warm hospitality. Concierge is informative and helpful. Ski rental staffs are helpful.

Stayed in December 2023

Friendly staff - genuinely strive to please. Fantastic location

Stayed in September 2023

Wonderful setting

Charming with wonderful views of the Matterhorn. Wonderful breakfast. Friendly bar and great dinners in Boscos.

Stayed in August 2023

Nothing to complain about

Everything was brilliant, the property is located in a very pristine location up top, the porter service was excellent once your arrive at the zermatt train station, everything is taken care off. The reception staff were very friendly and helpful throughout the check in process, the rooms with the balcony had an amazing Matterhorn view, even the outdoor heated pool is magical & a must try during your stay. The hotel staff were polite and kind.

Stayed in August 2023

-paying the train each time to get to the hotel is not ideal unless you spend your time just at the hotel -pool would expect it to be warmer but luckily we had sunny days during our stay - maybe during winter they do increase the temperature

good breakfast, great views of matterhorn, excellent staff

Stayed in September 2023

All good...

The location is simply awesome, facilities were very good, breakfast was too good.

Stayed in September 2023

Could stay longer

Heaven In The mountains. Scenery and spa were fantastic

Stayed in September 2023

Short stay, only two nights, I wish I could stay longer

Perfect stay - professional staff, excellent location, fantastic wellness with heated pool (view of Matterhorn), great breakfast, very interesting design of the hotel and much more. One of the best in my life (I am 56, so I have experienced many). Thank you, Riffelalp Resort 2222

Stayed in August 2023

Amazing location, amazing staff, friendly atmosphere and lovely rooms and decore

Stayed in August 2023

nice view! Services are all good. We don’t need to worry about anything. The whole journey from Täsch parking space to the lobby is very smooth and very planned. restaurant Alexandra tastes good too. The room has a large shared balcony where I can directly photo a starry night.

Stayed in August 2023

This hotel is beyond my expectations. I stayed at Gornergrat mountain top 3100 Kulmhotel last time, but I think Riffelalp 2222m is better. The staff are so welcoming. When I checked out, they also provided service of sending luggages to Zermatt railway station directly, which was extraordinary. So I could go mountain climbing and didn’t need to come back again for the luggages. The facilities in the hotel were perfect too - nice pool, gym, PS4, kids playground… etc. And I love the breakfast here. I will definitely come back again!

Stayed in August 2023

Everything was good, only minor thing was that the restaurants made a few small mistakes and the music in the bar is rather loud. But the latter point is more a matter of taste than criticism.

Location is absolutely fantastic, also very nice facilities. Special place on earth with the Matterhorn right in your view. Staff very friendly!

Stayed in August 2023