Zähringerstrasse 43, Zurich Old Town - City Center, 8001 Zurich, Switzerland
#73 of 125 hotels in Zurich
Guests' ChoiceBased on 1189 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
9.5
Facilities
8.2
Staff
8.7
Value for money
7.7
Free Wifi
8.9
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End of dialog contentReviewed: October 13, 2023
Timothy
United StatesBreakfast we all vegetarian
Easy walk from train station . Great neighborhood restaurants close by as well as shopping.
Stayed in September 2023
Reviewed: October 12, 2023
Debra
United StatesThe room was small, but I knew that before we booked so no surprise there. It did look a little more worn in person than in the photos
The hotel is well situated - close to both the train station and the old town. The staff was friendly and breakfast was small but nice.
Stayed in October 2023
Reviewed: October 9, 2023
Alessandro
Maltanothing so far
The location is very accessible and the room was big and spacious
Stayed in October 2023
Reviewed: October 3, 2023
Joanne
Australiaminor maintenance required
Great location convenient to the station & old town all walkable. Staff helpful & pleasant & available at Reception. Room comfortable, however some minor maintenance issues. No problem for a 1N stay.
Stayed in October 2023
Reviewed: October 1, 2023
Yuval
IsraelBREALFAST
NEAR THE MAIN TRAIN STATION
Stayed in September 2023
Reviewed: September 25, 2023
Peter
AustraliaThe bathroom would benefit from a 'block-out' wall to block light from awaking the other occupant of the room, if used during the night Unfortunately there was a good deal of street noise from nearby bars until the early hours of Saturday and Sunday mornings
Hotel was very well located. The breakfast was good The staff were very helpful
Stayed in September 2023
Reviewed: September 25, 2023
Jane
United StatesThe breakfast was very good, especially the coffee. The service was great. The hotel is in an excellent location, close to the restaurants and bars in the old part of town and easy walking distance to trams and the train station.
Stayed in September 2023
Reviewed: September 25, 2023
Pranav
IndiaThe room got quite warm at night. There was no air-conditioning and the blower/heater created a very dry and dusty air. But I was able to open the window and cool the room - so slept quite well in spite of the street sounds. Other than that I had no complaints as my stay was quite pleasant overall. This hotel seems expensive compared to similar in other European cities - but then Zurich is generally an expensive city, so all hotels in Zurich are probably pricier when compared to other cities.
Excellent location in the old town area. About 10 min walk from the main railway station. Many restaurants, convenience stores, Starbucks etc. within a short walking distance. Charming street. The hotel room was small (~12 m2), so I was not expecting any luxury, but the room was so nicely arranged and decorated! Had every convenience required for a single occupant - arm chair fridge/minibar, coffee machine, kettle, hair drier, umbrella, enough charging points etc. I have never been more comfortable in such a small room - it was well lit and ventilated by a window. The staff at check-in and check-out were very courteous and prompt to attend. I left early in the morning before the buffet breakfast started, but the staff at check-out kindly offered me some fruit / croissants to take - departed with a good feeling!
Stayed in September 2023
Reviewed: September 20, 2023
Jennifer
United KingdomHowever, I think you are much more expensive than The Plaza nearby which is where I usually stay - also there was no phone charging spot in the room and I couldn't switch one of the lights off - I had had a very long day and couldn't be bothered to get someone to look at it at eleven o'clock at night. I slept with it on.
I like the location - I usually stay at the Plaza nearby but they were fuly booked. The hotel felt very welcoming and without exception, all the staff were very nice, helpful and friendly. The bed was extremely comfortable.
Stayed in September 2023
Reviewed: September 20, 2023
Jose
PhilippinesNone.
Location was close to restaurants and train station. Breakfast was healthy and had plenty of choices. Staff was very helpful.
Stayed in September 2023
Reviewed: September 17, 2023
Shay
IsraelSmall shower
Good location , The hotel staff works efficiently and shows courtesy, it is worth mentioning Anna Maria from the reception for exceptional service for the guest Breakfast at a good level compared to hotels in Europe
Stayed in September 2023
Reviewed: September 15, 2023
Amorntip
ThailandA bit far from main station for travelers who has big luggage
Good hotel and comfortable nice staff
Stayed in September 2023
Reviewed: September 14, 2023
Michael
United KingdomBreakfast could have been better with more options on show
Nice hotel in good location. Staff very helpful
Stayed in September 2023
Reviewed: September 10, 2023
Krajewski
United StatesAir conditioning was very bad on 3rd floor… room never really cooled off
Stayed in August 2023
Reviewed: September 10, 2023
L
NetherlandsNothing really, maybe just a suggestion, to add more warm food/meat options aside from eggs
-Walkability Just few minutes from HB Zurich. Trams stop is practically at the Hotel street. Public transport to go everywhere is just on the corner. The iconic Polybahn entrance is also around the corner next to Starbucks -Rooms Spacious enough for two persons. It has everything we needed including a great bathroom. Clean room -First impressions were really good. We came early than the check-in time, asked if we could just store our luggages, come back at 15 hrs but the guy in reception David checked for us if the room is ready so we can already get in and it was. Our planning for exploring Zurich city was done quicker because of this. -Noteworthy details Coffee & tea in the room -The airco was already set up when we got in -Hospitable, friendly reception both the day and evening staff which was a rare thing from our experienced. This was our 5th Hotel in our Switzerland trip. The best so far in all aspect. We felt very welcome as guest.
Stayed in September 2023
Reviewed: September 7, 2023
Robynne
AustraliaNo air conditioning and it was extremely hot
Good location to train station and old town
Stayed in September 2023
Reviewed: September 6, 2023
Abdulsalam
QatarThe shampoo and body wash canisters are not working well in my second stay in the hotel with total three rooms. Hardly I could get the liquid out
The location The staff Adequate breakfast
Stayed in September 2023
Reviewed: September 6, 2023
Huntingtongal
United StatesHotel room was decent, view of the street but if you don’t smoke and you leave your windows open long enough, the cigarette smell will make its way into your room but the good news is they have double pane windows to keep the noise out.
The breakfast was good, your basic breads and jams, some eggs sausage, and mini waffles, different juice options, milk options, cereal, and a barista to make you a coffee of choice. The location was really great, only a 10 min walk to the train station, but the river, food stores, restaurants and shopping were just steps away, including a Starbucks. Staff was super friendly, easy check in and check out process and they have bikes on site for use to explore the city. They have an umbrella in your room, coffee set up, and a backpack for purchase.
Stayed in September 2023
Reviewed: September 5, 2023
Carlos
United StatesBreakfast good but could be better
The location
Stayed in September 2023
Reviewed: September 4, 2023
Patrick
AustraliaNoisy room by the street, limited breakfast options when i arrived at 8.30am (empty plates in buffet not replaced, many dirty tables so nowhere to sit). I realise this is peak hour breakfast time, but it must be just about every day of the year so planning for this seems possible?
Clean with excellent location to train station, river, old town and many eateries. Nespresso machine in room.
Stayed in August 2023
Reviewed: September 3, 2023
Jennifer
United StatesThe beds were not comfortable. The elevator was very small.
Location is great. Room has spare umbrellas and backpacks for your use, which came in very handy with all the rain. The breakfast was outstanding. One room had a nice shower, the other room had a very high tub, my mum could not get in to take a shower. Beds quite thin. One room had street noise, a fight broke out and woke everyone up, the other room was very quiet.
Stayed in August 2023
Reviewed: September 2, 2023
Anna
Czech RepublicGood location.
Stayed in September 2023
Reviewed: September 2, 2023
Elaine
United KingdomN/A
Breakfast was good
Stayed in September 2023
Reviewed: September 1, 2023
Arda
TurkeyStuff at reception was dour. At breakfast the plates and all food was dirty. Room especially bath was not clean enough
Location is perfect Room has evert essential equipment
Stayed in July 2023
Reviewed: August 27, 2023
Dianne
MaltaOnly issue was it was quite warm in the room. There was ax but did not seem to have cold air. Nevertheless we were quite comfortable and would definitely stay there again.
Location is excellent and close to many restaurants and other attractions. Not noisy and room was comfortable.
Stayed in August 2023
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