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Reviews of Hotel Tannenhof This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Englischer Viertel 3, 3920 Zermatt, Switzerland

#140 of 501 hotels in Zermatt

Guests' Choice

Review Score

Based on 330 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.4

  • Location

    9.6

  • Facilities

    9.1

  • Staff

    9.2

  • Value for money

    8.5

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 12, 2025

    9.0
    Cosy, design and centrally located boutique hotel
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Very cosy, well designed and centrally located, yet quiet. The restaurant is quirky and delicious too.

    Stayed in April 2025

  • Reviewed: April 6, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    There's no central heating, and the room was actually quite warm, which would be great in winter, but as we were there in April it was quite hot. So we had to sleep with the window open, but then you could hear the sounds from the stree.

    Incredibly friendly staff. Very clean accommodation. Lovely breakfast available till 10 and with checkout not till 11, we could really enjoy our morning till the last day. Great location - near the river, restaurants & ski lift.

    Stayed in April 2025

  • Reviewed: April 5, 2025

    9.0
    Perfect stay
    • Business trip
    • Family with young children
    • Classic Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing everything perfect

    Breakfast not wide no fresh juices no vegetables and no eggs could be more wide

    Stayed in January 2025

  • Reviewed: April 4, 2025

    10
    Nice big room
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    Convenient location, a bit of a walk from the trains with ski equipment and shoes but still manageable. Able to go up Sunnega and Gornergrat. Ski room and locker facilities are good. A bit quieter as it's just off the main street, which is nice. Very modern, spacious and clean room, showers are hot with good water pressure. Really enjoyed having the nespresso machine and capsules in the room. There's a view of matterhorn from the breakfast room on a clear day. Would be nice to have hot dishes for breakfast like scrambled eggs/sausages/potatoes.

    Stayed in April 2025

  • Reviewed: March 31, 2025

    10
    Excellent hotel to stay at Zermatt
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly staff, nice location and the hotel is amazing

    Stayed in March 2025

  • Reviewed: March 30, 2025

    10
    It exceeded all our exceptions and the staff were all exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 7 nights

    All good

    The breakfast was extremely delicious and the location of the hotel superb

    Stayed in March 2025

  • Reviewed: March 16, 2025

    8.0
    Amazing stay, despite the poor weather
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    - Location : super central - Staff : Marcos was amazing, such high service standard, following up on every request, he’s REALLY the best hotel employee I have ever met. Thank you !

    Stayed in March 2025

  • Reviewed: March 15, 2025

    10
    Loved the stay
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    Mattress was very comfortable. Breakfast was great.

    Stayed in February 2025

  • Reviewed: March 14, 2025

    8.0
    Centrally located, clean and comfortable
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 4 nights

    Our room faced another hotel and occasionally noisy due to staff hanging out near the service entrance. Pillows could be better and duvets were very warm, a little too warm!

    Breakfast was decent, front desk service was terrific, very clean

    Stayed in March 2025

  • Reviewed: March 8, 2025

    10
    I can honestly recommend this hotel!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing, everything was good

    It’s new, compare to other options in Zermatt. Friendly staff! Also the view was really nice!

    Stayed in March 2025

  • Reviewed: February 24, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    No facility to dry ski clothes in the room - not a single rack or a heating to put wet gloves/ pants etc on

    Comfortable, clean, modern, good space ski room, pleasant and helpful staff

    Stayed in February 2025

  • Reviewed: February 21, 2025

    9.0
    Wonderful spot.
    • Leisure trip
    • Family with young children
    • Family Apartment with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    The furnishing in the family suite could have been nicer, but the sofa was comfy and the room was nice and big for a family of 4.

    Great location for proximity to main town and restaurants. A bit of a walk to the Sunnegga lift in ski boots, but manageable!

    Stayed in February 2025

  • Reviewed: February 21, 2025

    10
    We will come back to this hotel again.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent and love everything in Tannenhof❤️

    Stayed in January 2025

  • Reviewed: February 11, 2025

    8.0
    Woukd recommend
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Balcony
    • Stayed 7 nights
    • Submitted from a mobile device

    Needs more storage space for clothes

    Very clean and modern and fantastic location

    Stayed in February 2025

  • Reviewed: February 10, 2025

    10
    Excellent comfortable stay
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I think a nice addition to the room would be some kind of a plasticky doormat for the shoes, so when your shoes are wet from the snow it doesn’t wet the wooden floor in the room

    Very tiddy and comfortable room. Breakfast was perfect.

    Stayed in February 2025

  • Reviewed: February 4, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Amazing central location

    Stayed in December 2024

  • Reviewed: February 3, 2025

    10
    Amazing stay: great location, very friendly staff & besutiful room
    • Leisure trip
    • Group
    • Deluxe Double Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    Great room and very friendly staff! Also breakfast was very delicious

    Stayed in February 2025

  • Reviewed: February 3, 2025

    10
    Loved loved loved the Tannenhof & staff…will definitely be back
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Apparent from boiled eggs, no hot food at breakfast.

    Clean and modern hotel, nice rooms with excellent shower!! Central Zermatt location perfect for slopes, shops, bars and restaurants! Nice ski room with shower for post check out freshen up.

    Stayed in January 2025

  • Reviewed: January 30, 2025

    10
    Fab, great location, nice friendly staff and clean, comfortable facilities
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Could have had a wider selection of breakfast items, especially other hot items in addition to boiled eggs.

    Location, rooms and staff all fab

    Stayed in January 2025

  • Reviewed: January 19, 2025

    10
    Everything was perfect.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was perfect.

    Stayed in January 2025

  • Reviewed: January 18, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    The breakfast could be improved, more fresh fruit

    The location, facilities, decor

    Stayed in January 2025

  • Reviewed: January 18, 2025

    10
    Luxurious
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Everything about this property was amazing, from the staff to the view. Completely unique

    Stayed in January 2025

  • Reviewed: January 16, 2025

    9.0
    We’ll be back!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The only improvement area is the breakfast, it is quite simple.

    Fantastic! The hotel is clean, modern and welcoming. It’s right in the heart of the village making it ideal for a short weekend stay. The room has all sorts of amenities which show close attention to detail. We especially liked the easy accesible ski room with a shower for checkout day, and the free Nespresso pads in the room! :)

    Stayed in January 2025

  • Reviewed: January 16, 2025

    10
    Highly recommend Hotel Tannenhof - lovely modern space and helpful friendly staff - we had a fabulous ski holiday!
    • Leisure trip
    • Family with young children
    • Family Apartment with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    Loved everything about our stay - would be even better if the family apartment had a kitchenette as there is plenty of room for it.

    Great location, the Hotel Tannenhof is in the middle of the village - very easy to get around. We stayed in the family apartment in the roof which is very spacious but with two adult sized kids the 2nd bedroom sloped roof was a bit of a pain - literally - a few bumped heads! Impeccably clean and modern space and the small fridge and coffee machine was very handy.

    Stayed in January 2025

Showing 1 - 25

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