Minor details: the lift upstairs is small; not much to be done about that though as the building itself appears to be older and the lift as added afterwards. Also, the stairs up to the loft beds are a bit steep, so place your more sure-footed travelers up there.

Nice hotel in Andermatt. Staff were polite and courteous. Check-in was easy. Remodeled interior for the room we stayed in, with a low-ceiling loft that sleeps two. Bottles of water were included in our one-night stay. Mini fridge available. Bathroom is an interesting setup where it is like two half-baths; one half-bath had the toilet and a sink, and the other half-bath had the standing shower and another sink. Grocery store and train station nearby within walking distance, as were many ski lifts. Breakfast in the attached restaurant was continental, with fresh bread, cured meats, cheeses, plus spreads (a travel companion quite liked the hazelnut spread).

Stayed in March 2025

Breakfast was good and plentiful.

Stayed in March 2025

The "budget rooms" (so called I learned on arrival) are not in the actual hotel and a bit hard to find. Rooms not very sound proof.

Newly built (possibly renovated) room, great breakfast.

Stayed in January 2025

Nothing

Location, breakfast, kindness of the staff.

Stayed in January 2025

Nothing

Everything! The location, the restaurant on the first floor, the price, the rooms! It truly was awesome, this was our first hotel on our honeymoon and it really set the scene for Switzerland.

Stayed in December 2024

Nothing to dislike, it was perfect for the occasion

This property boasts a real swiss atmosphere, from the cozy rooms to the excellent dining experience, you’re guaranteed to have a memorable experience. The staff in the hotel and restaurant are some of the most hospitable individuals I’ve had the pleasure to meet on my travels in Switzerland and they made sure my stay was both comfortable and stress free. If you have not planned to do so, I can wholeheartedly recommend having lunch in their restaurant - they serve some very tasty dishes from reasonable prices, I can assure you they will have you full and ready to hit the slopes, or the party if you’re like me. I plan to stay again sometime in the future and would be happy recommend to any of my friends.

Stayed in December 2024

The breakfast is nothing special but adequate. If you are really hungry, the amount may not be enough but that's Continental breakfast for you.

Our room was roomy and cosy with a comfortable bed. The location is superb: just 10-minute walk from the train station and in the middle of the main area.

Stayed in November 2024

Beautiful room, amazing views

Stayed in November 2024

Nothing really

Very nice room. Clean and comfortable. Quite spacious.

Stayed in October 2024

Maybe include somebody wash and wash cloth but I always travel with my own. The staff was ok but didn’t feel welcoming. I get everyone has good and bad days but don’t rush through things.

Center of town, great location, up top, small but very well done and never felt cramped and the bathroom was decent even for someone tall! Good breakfast.

Stayed in October 2024

No coffee or tea in the room

Historic exterior, central location, modern interior, good breakfast

Stayed in October 2024

No sauna, so the price with no wellness facilities is on the high end

Newly renovated, very stylish and comfortable. Great food.

Stayed in September 2024

Excellent location, clean, friendly staff and have a great restaurant for breakfast and dinner.

Stayed in September 2024

I did not stay in the main hotel, but was in the building around the corner. My single room was small, which is no problem but the room did not have a (small) table, Consider putting one in, maybe even one that can be folded up and down from the wall.

Great breakfast, staff and locations

Stayed in September 2024

The room is super cozy and stylish. Group 4 so we book room with the small loft, we love it. Breakfast is delicious as well.

Stayed in September 2024

The bathroom sink was a little difficult to operate until we were used to it.

Breakfast very good, beautiful room very modern, with comfortable beds. Location on Main Street about 10 minute walk from train station.

Stayed in September 2024

If you want dinner there on a Saturday night make sure to book ahead! Due to timings of my cycling event, I ended up checking in about 5.30pm, the guy who greeted me at that time clearly wasn't thrilled but it wasn't really the attitude I'd expected considering the lady I'd met previously was lovely.

Perfect location in the centre of lovely Andermatt, great little hotel which suited the occasion (a place to stay after riding the Alpenbrevet) perfectly. Bed was ridiculously comfy and there were plenty of sockets and USB ports for charging. If parking head down the right hand side of rhe building as if heading to the church and there us a sign to the left (into a little yard car park).

Stayed in September 2024

Nothing - hope to return and explore the area more.

Lovely hotel in the centre of Andermatt about 10 mins walk from the station. My room was excellent and met my needs. Breakfast was included - plenty of choice. Evening meal in the restaurant was lovely. Commend staff for their friendliness and efficiency. Two bottles of water provided in the room. Powerful shower. Everything was clean and well looked after. Room was upgraded when mine wasn't ready by 4pm check in time - much appreciated.

Stayed in September 2024

Nothing

Absolutely beautiful room with a mezzanine floor. Stunning chalet decor.

Stayed in August 2024

the breakfast could be more vegan friendly

Super pretty room in the centre

Stayed in July 2024

Absolutely nothing.

Everything. Incredible hospitality, beautiful warm and clean room which smelt lovely like pine. Brilliant restaurant (highly recommend the fondue and wine). The comfiest bed I’ve ever slept it. It was exceptional.

Stayed in August 2024

Staff was very unfriendly

Downtown location

Stayed in August 2024

Cost of everything is reflected by Swiss prices in general and this hotel is no exception

Great location in the centre of the old town

Stayed in July 2024

Turns out it was Switzerlands Birthday during our stay (many happy returns) however the church bells never stopped ringing all through the day and night making for a very broken sleep. However I'm sure this is a one off situation.

Room is just lovely, plenty of shelving and hooks for hanging clothes-especially useful as we arrived on motorbikes so ideal for hanging our motorbike kit following a rainstorm. Hotel is great overall, parking in 2 areas, very safe for motorcycles. We liked that UK TV is available just for some home comforts. Bathroom is very well designed too. All in all we would stay again and recommend others to stay here.

Stayed in August 2024