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  5. Reviews of Hauser Hotel St. Moritz

Reviews of Hauser Hotel St. Moritz This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Traunter Plazzas 7, 7500 St. Moritz, Switzerland

#23 of 162 hotels in St. Moritz

Guests' Choice

Review Score

Based on 542 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    9.4

  • Facilities

    8.6

  • Staff

    9.4

  • Value for money

    8.1

  • Free Wifi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 5, 2025

    10
    It exceeded my expectations overall. Everyone was very polite and helpful.
    • Leisure trip
    • Group
    • Comfort Single Room
    • Stayed 2 nights

    The block of wood that had the room key attached, haha. I guess I'm used to the magnetic card readers on the doors.

    Room was fine, just small. Breakfast was great, just does not open until 7. I assumed it would be earlier, and there was a line at 7, so maybe start 15 minutes earlier. No big deal either way. Location was great, and lift was very close, so that was very good.

    Stayed in April 2025

  • Reviewed: March 24, 2025

    10
    All great!
    • Leisure trip
    • Solo traveler
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Stayed in March 2025

  • Reviewed: March 20, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent location, helpful, friendly staff

    Stayed in March 2025

  • Reviewed: March 5, 2025

    10
    Another wonderful stay at an exemplary hotel in an amazing position
    • Leisure trip
    • Solo traveler
    • Comfort Single Room
    • Stayed 6 nights
    • Submitted from a mobile device

    I find it difficult when you pay a premium for a place like that that you get scratchy toilet paper and facial tissues. Within like one day I started getting dermatitis around my nose from the facial tissues and had to go out and buy some for myself. The toilet paper was also not satisfactory. And most places these days have quite plush thick towels but the ones at the house are still thin and small

    I have stayed at the hotel house before. The location cannot be beaten and it's in such close proximity to catching the train up the mountain. Everything you could want is right there . There's always a lively bar scene and the breakfast that's included for guests is quite delicious

    Stayed in March 2025

  • Reviewed: February 28, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    We had a lovely stay! The location is strategic, in the heart of S.Moritz, a few steps from the ski lifts and the designers shops. Our room was large, very bright with a large window facing the central square. Food is excellent! From the restaurant you also have direct access to the Hauser renowned patisserie, where you can choose your dessert if you wish. The staff are friendly and very kind, ready to help you for any request you might have. What can we say... perfect! Highly recommanded.

    Stayed in February 2025

  • Reviewed: February 26, 2025

    10
    just great
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    location

    great location and great staff

    Stayed in February 2025

  • Reviewed: February 24, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 1 night

    The hotel is located in the very center on a pedestrian street. There is a bar and a restaurant downstairs. We spent 1 night. Economy class room. Simple, without a refrigerator or kettle. But there is a safe. And it is enough for one night. The bar downstairs is very loud, but at 9 p.m. the music stops and it becomes quiet. Parking is nearby on the street or underground. You need to book in advance. There are not many places. Excellent breakfasts. We lived on the top floor - a beautiful view from the window.

    Stayed in February 2025

  • Reviewed: February 19, 2025

    9.0
    We enjoyed our stay as our room was roomy and clean.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    A bit smelly on the hallway at the time of our stay…. IMO.

    Very close to everything we want like trolling to the lake, shopping, train station and restaurants.

    Stayed in February 2025

  • Reviewed: February 19, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights

    Breakfast

    Location and cleanliness

    Stayed in January 2025

  • Reviewed: February 16, 2025

    10
    Had a wonderful stay at Hauser Hotel - the rooms were comfortable, staff were friendly and the location is very convenie
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    None.

    Central location with spacious rooms and friendly staff. Delicious breakfast.

    Stayed in February 2025

  • Reviewed: February 15, 2025

    8.0
    All staff at the reception are very helpful. Bed is comfortable.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Hotel shuttle never available.

    Central location, close to lift, friendly staff.

    Stayed in February 2025

  • Reviewed: February 10, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Grt location, clean, good parking, very happy

    Stayed in February 2025

  • Reviewed: February 9, 2025

    9.0
    Excellent and cosy location for skiers & hikers in the very centre of St Moritz
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 1 night

    The hotel is rather costly, but this is probably hard to avoid in St Moritz ...

    Centrally located hotel with very friendly staff. Excellent breakfast. The hotel's restaurant is very good at a reasonable price. Very spacious rooms. We have greatly appreciated the free transport from/to the railway station.

    Stayed in February 2025

  • Reviewed: February 7, 2025

    8.0
    Central location!
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    We got the room at level 1 and its above the bar. Quite low but the noise didnt bother us much. Price was too high for a 3 star hotel but its st moritz afterall.

    They offer shuttle service from the train station. Theres a lively bar at ground floor. Staffs were very friendly and gave very warm welcome. Rooms were huge & spacious with bathtubs.

    Stayed in January 2025

  • Reviewed: February 5, 2025

    9.0
    Relax St Moritz
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Absence of a wellness area/sauna

    Very friendly and professional staff, comfortable room, excellent breakfast and dinner. Very clean . Relaxed and friendly atmosphere. Charging possibility for hybrid and electric vehicles.

    Stayed in February 2025

  • Reviewed: January 30, 2025

    10
    Great central location for skiing and sight seeing.
    • Leisure trip
    • Group
    • Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A bit dated but cozy and comfortable.

    Clean, friendly staff, nice restaurant.

    Stayed in January 2025

  • Reviewed: January 25, 2025

    8.0
    A clean room with a minilism style, a good location with a very welcoming stuff specially Jessy and Benedikt they have b
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There wasn’t coffee/tea making machines in the room, there wasn’t hair dryer, there wasn’t iron or steamer

    The cleanness, the helpful stuff

    Stayed in January 2025

  • Reviewed: January 22, 2025

    9.0
    Great location, spacious and very comfortable room
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast should include one type of cooked eggs per person. We had free boiled eggs from the buffet but had to pay for scrambled eggs

    Great location! Right in the heart of St. Moritz Great mattres, very spacious & comfortable room

    Stayed in January 2025

  • Reviewed: December 22, 2024

    10
    Perfect stay in St. Moritz
    • Leisure trip
    • Travelers with friends
    • Economy Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    This hotel was great. The rooms are a good size and very comfortable. The breakfast every morning was always a nice start to the day. Staff were helpful and the location is perfect. It’s not overpriced. They can pick you up and drop you to the station which is handy if you don’t know where you’re going or if the weather isn’t great. Really enjoyed staying here.

    Stayed in December 2024

  • Reviewed: December 21, 2024

    10
    The perfect place to stay at St Moritz
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Wonderful location, so close to the main chairlift. Staff were excellent and the food was fabulous

    Stayed in December 2024

  • Reviewed: December 20, 2024

    10
    Excellent location . Lovely staff and breakfast was good.
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Location

    Stayed in December 2024

  • Reviewed: December 6, 2024

    9.0
    excellent stay in centre of st Moritz
    • Leisure trip
    • Solo traveler
    • Comfort Single Room
    • Stayed 3 nights

    no complaints.

    breakfast was good and front desk were excellent - all were very welcoming and helpful. free shuttle to train station is useful. great location in centre of St Moritz Dorf and less than a five minute walk to Corviglia train up the mountain. good restaurant.

    Stayed in December 2024

  • Reviewed: December 6, 2024

    8.0
    A lovely hotel with the most helpful and friendly staff, nothing was too much trouble
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location excellent and free courtesy shuttle bus from the train a huge bonus

    Stayed in December 2024

  • Reviewed: December 4, 2024

    10
    Stop looking, book your room here!
    • Leisure trip
    • Solo traveler
    • Comfort Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing, it was amazing

    This was the spot to be!!! Book here. Family owned in perfect location. Outside bar is the spot to be after a day of riding. Short walk to base of mountain shopping and grocery. Stay here… stop looking just stay here. Short walk to lake. Easy bus access to all other resorts. Place was magical thank you

    Stayed in December 2024

Showing 1 - 25

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