One of my favourite places the country

Stayed in March 2025

Nothing

Truly Unforgettable Stay at The Chedi From the moment we arrived at The Chedi, we knew we were in for something special. The seamless blend of elegance, tranquility, and impeccable service made this one of the most memorable hotel experiences we’ve ever had. The design of the hotel is simply breathtaking—sophisticated yet warm, with a perfect balance of contemporary luxury and cultural charm. Every corner of the property is meticulously curated, from the serene water features to the carefully selected decor that exudes understated opulence. Our room was an absolute sanctuary. Spacious, beautifully appointed, and with a view that took our breath away, it felt like stepping into a dream. The plush bedding, high-end amenities, and thoughtful touches—like a personalized welcome treat—made us feel truly pampered. The dining experience at The Chedi was nothing short of exceptional. Each meal was a culinary masterpiece, blending local flavors with international finesse. Whether it was a lavish breakfast spread, a poolside lunch, or an exquisite fine-dining experience, every bite was a delight. Speaking of the pool, it was a highlight of our stay. Whether lounging by the iconic long pool, enjoying a refreshing swim, or simply soaking in the serene atmosphere, it was pure bliss. The spa experience was equally divine—a perfect retreat for relaxation, with treatments that left us feeling completely rejuvenated. But what truly sets The Chedi apart is its staff. Every interaction was warm, professional, and genuinely caring. They anticipated our needs before we even had to ask, going above and beyond to ensure our stay was flawless. Leaving The Chedi was the hardest part of our trip, but we know we’ll be back. If you’re looking for a luxurious escape that combines elegance, world-class service, and an atmosphere of pure serenity, The Chedi is an absolute must.

Stayed in February 2025

The breakfast was excellent, especially the wide range of products and the quality is remarkable.

Stayed in February 2025

The hotel is perfect for relaxing getaway and it was perfect to stay with the family and our little dog.

Stayed in January 2025

The service from the staff is a bit slow and not very organised.

The spa facility is great. Room very comfortable and clean.

Stayed in December 2024

The breakfast was lacking of variety of products as vegetables and milk products due to the price that was charged . Also the high price of the evening restaurant did not Mach the expectation for excellent menu . And finally we had to wait a long time for the reservation in the bar or lobby

Stayed in October 2024

The stuff is exceptional. Rooms are greqt. Beutiful hotel

Stayed in September 2024

Nothing

The room was very nice and spacious and the hotel was very luxurious

Stayed in September 2024

Hotel is in the middle of the village so not much green / nature around. Still good green views though.

Perfect hotel if you have a baby! We had a crib, a baby sterilizer, bottle warmer, special baby amenities for baby bath. Everything is so children friendly and we loved it. Fantastic staff that go above and beyond (special thanks to Nikos at the restaurant) and great food (breakfast, room service, dinner). Huge perfect rooms as well - value for money for Switzerland. Great bathrobe for spa - although too warm for summer.

Stayed in September 2024

Best hotel ever

Stayed in July 2024

The big bed sofas in the Lobby Bar, unpractical

Friendly staff Get out of their way to help

Stayed in August 2024

Nothing to dislike... Everything was spot on.

Everything, the whole place was welcoming and the staff were lovely. The facilities were exceptional. Good was amazing, very tasty and the room itself was clean and modern. We had a very relaxing time and will definitely visit again

Stayed in July 2024

Staff is super, facilities are great! 5+ stars!

Stayed in July 2024

How long it took to receive something from reception. Alsowhen I checked out. I was leaving and decided to buy the bag on offer. But it took so long to purchase as it seemed very confusing for the staff on reception to take the payment as I ad checked out of my room already. So ing it took I just left in the end without the bag 😩

Variety.

Stayed in May 2024

The Staff was sometimes not at the level of the quality of the resort

The Suite the spa area and the restaurant

Stayed in June 2024

nothing

buffet breakfast, Excellent service and environment. Absolutely beautiful and wonderful. It was very delighted. every thing was just perfect. want to go back again to visit and stay again

Stayed in May 2024

- The Chedi is located in Andermatt, which is a far from exciting small village that (still) lags behind most other Swiss mountain resorts when it comes to restaurants, atmosphere etc. Nevertheless, the scenery and the skiing opportunities are great, and The Chedi certainly draws the attention to itself in this tranquil setting

- The culinary experience surpassed our expectations with a sumptuous breakfast buffet and an excellent dinner at „The Japanese“, although prices are definitely rather high. „The Restaurant“ offers a wide variety of à la carte options, with decent food as well. - We definitely liked the seamless fusion of Asian and Swiss aesthetics with exquisite furniture and captivating artworks - Service / staff was attentive and friendly - Spa is in my opinion large enough and offers a large indoor pool and a smaller outdoor pool in the upper section. The lower part of the spa area features saunas, steam baths and hot tubs with different temperatures

Stayed in April 2024

Nothing

Everything

Stayed in May 2024

Everything was super! we will be back soon for sure :)

Stayed in April 2024

- pillows were not really comfortable - even though spa/pool area is big, it was quite packed (it was not easy to find a bed) - overall quite pricey

- staff was extremely kind and very well trained - luxurious, big and modern room (nice fireplace and balcony) - amazing spa facilities - food at all restaurants was really good (expensive though) - nice cigar lounge (the guys working there, in particular Victor, were very knowledgeable when it comes to cigars)

Stayed in March 2024

The hotel is absolutely beautiful and the staff and service are fantastic

Stayed in March 2024

Amazing to say the least, the level of hospitality and how clean the place is.

Stayed in January 2024

The room was amazing, comfortable and big. breakfast was great. the spa service was great and so clean. the staff was really proffesional.

Stayed in January 2024

Everything was just perfect

Stayed in January 2024