breakfast buffet would be nice to more plant based foods

We had a corner room this time which was simply amazing.

Stayed in April 2025

The bathroom and toilets are open on the bedroom with clear transparent doors! So we have no privacy when we use the toilets or the shower... Why?? Also, the spa is pretty nice, but has no pools whatsoever. It's only hammam and sauna. Too bad!

Very beautiful modern hotel, with original and cool decorations. The room is spacious, clean, original, comfortable. We had a very nice view on the mountains. Beds were comfy, we had a quiet and peaceful night. The reception has a bar and games, a cinema and popcorn! The spa is beautiful and modern.

Stayed in April 2025

Although we stayed twice at the hotel, there were NO points credited to my "World of Hyatt" card. It was extremely disappointing! In addition, the Restaurant did not meet our expectations...

The hotel as such is very nice. Excellent location, perfect rooms.

Stayed in March 2025

Lokalizacja, design i obsługa

Stayed in March 2025

The buffet breakfast was good but really overpriced for the selection offered.

Fantastic location! Friendly staff.

Stayed in March 2025

The ski room was hard to find.

Nice bar with table tennis table, and fantastic location.

Stayed in March 2025

Our room was a little noisy at night. We could hear people in the room next door.

Great location for skiing Flims.

Stayed in March 2025

Even though the apartment loft is part of the 4 star hotel, the expensive accommodation price did not include breakfast nor the use of its wellness area. The hotel itself is generally very dark and doesn't really feel like a 4-star hotel.

Location is perfect with also the well-equipped lockers incl. heating for ski boots right next to the ski lift. Apartment Loft had plenty of space for storage.

Stayed in February 2025

Our stay exceeded our expectations. The hotel and surrounding infrastructure has been made for its guests convenience. We stayed for short ski holiday and would return to Flims and this hotel in a heartbeat. Special thank you to the receptionist that welcomed us. She was truly wonderful and kind.

Stayed in February 2025

Location, design and service

Stayed in January 2025

Very soft and uncomfortable bed, no privacy to toilet and bathroom, low water pressure.

Very polite, helpful and friendly staff, location and cleanliness.

Stayed in January 2025

They should really fix the elevator! It's just embarrassing for the new hotel to have such a dumb elevator. Especially since they have two second floors (spa vs ski room) - when you mix them up (not labelled), you have to wait until elevator closes one door, tries to go, realizes it's already at the second floor and opens another door. You spend like 10 sec waiting! It's both hilarious and infuriating. Other than that, not much to say. The room on the sunny side got overhead just from the sun, so without air conditioning (I couldn't find it), it took quite some time with open windows to cool down, and that's winter time (just think this might get really bad in summer, but then maybe they have a central air-conditioning running).

Well, I chose the hotel for the perfect location - huge parking at the cable car for skiing. But the staff was very nice, the room is spacious and designed very well. They also have a cute Japanese restaurant for the dinner and quite nice and modern spa area.

Stayed in January 2025

Unfortunately there are only 2 elevators that serve a number of services so there are some long wait times. The pillows in the bed are terribly uncomfortable.

Really great location, very friendly staff and clean rooms

Stayed in January 2025

Great location at bottom of slopes. Modern decor in hotel, excellent wellness/sauna area. Two good restaurants. Great staff in bar area.

Stayed in January 2025

- the spa was lacking and pool area - the toilet in the room is not private (if your a couple or so not an issue but still notable)

- the look, style of the hotel - the included bar, restaurant and cinema

Stayed in November 2024

Nothing

The morning view

Stayed in September 2024

Gym should open earlier to accommodate early birds, may be nice to add body lotions to the set in the rooms :)

I love The Hide and go back whenever I can, it is a great hotel, well designed with a lovely bar, fantastic location by the ski lifts, always sweet kind and helpful staff. I usually take a double room with the Mountain View to enjoy the terrace :)

Stayed in September 2024

-

spa, breakfast, confy bed

Stayed in September 2024

Spacious rooms, very good breakfast and a nice spa. Everything feels new and clean. They have (paid) underground parking which makes traveling by car much easier. I was there in summer but it is also the perfect location for your winter ski adventure in Flims - the ski lifts are accessible from the same building complex.

Stayed in September 2024

Staff, location , decoration , facilities , breakfast

Stayed in August 2024

The dividers between the terraces are only about a foot tall which means your neighbors can walk right on to your terrace. My neighbors had a dog who sat there staring at me. No air conditioning or fans available.

Very original design and the decor is very elegant and well thought out. Highest quality of construction and materials. The bathroom was wow!! Beautiful terrace too. The staff were all super friendly. Dinner was nice, on a beautiful terrace with good food. Good breakfast. Great value for money. Amazing spa.

Stayed in August 2024

- very kind and professional staff

Stayed in August 2024

Nothing

The interiors are utterly gorgeous, the staff were wonderful, and it was a blissfully quiet room overlooking the hills. I’d go back for the design alone!

Stayed in June 2024

Spa was communicated it closed at 9, but it closed at 8:30.

Nice property

Stayed in June 2024