Hohlstrasse 18, Aussersihl, 8004 Zurich, Switzerland
#109 of 125 hotels in Zurich
Guests' ChoiceBased on 1473 hotel reviews
7.4Cleanliness
7.9
Comfort
7.8
Location
7.6
Facilities
7.6
Staff
8.5
Value for money
7.3
Free Wifi
8.1
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Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: May 27, 2022
Tariq
BelgiumThere was no wifi available in the room for both the nights that I stayed there.
The room was clean and the staff was friendly.
Stayed in May 2022
Reviewed: May 24, 2022
Gky28
Hong KongLocates at Red Light District. Lot of noises during mid-night.
Steady Wi-Fi.
Stayed in May 2022
Reviewed: May 23, 2022
Kamaliah
Malaysiaoverall ok
Stayed in May 2022
Reviewed: May 13, 2022
Ellen
SwitzerlandThere was a bar next to the hotel, and we got a room pretty much wall to wall with the bar. The music could be heard very loudly and late and it was difficult to sleep. I think the music stopped around 3 am.
The location of the hotel was great, close to the train station and many restaurants.
Stayed in April 2022
Reviewed: May 10, 2022
Saša
CroatiaWiFi is very bad, at some positions in the room unavailable, there are night clubs around so it's quite noisy at weekends,you don't get your own key from the garage so somebody must come with you which is not easy and it slows you down, the pillow is terrible
Staff is at your service at all time, the location is near the center and the private parking is available
Stayed in May 2022
Reviewed: May 7, 2022
Haruka
JapanReasonable for the clean room and convenient area. breakfast was optional, you can get bread, eggs, ham, cheese and coffee. the stuff at the front desk was very warm.
Stayed in May 2022
Reviewed: May 6, 2022
Robin
SwitzerlandThe breakfast was poor value for money. The car park charge was not told to me untill I arrived . It was very expensive. The shower leaked on the floor and the room needed some renovation. There was no tea or coffee in the room.
The staff were very friendly and helpful, the room was clean and comfortable but needed renovation. It was very quiet ànd a pleasant temperature.
Stayed in May 2022
Reviewed: May 2, 2022
Vasileios
Greecethe WI-FI was poor
the location, was close to the city Center
Stayed in May 2022
Reviewed: April 29, 2022
Claire
United StatesThis hotel was very clean and updated. The staff is very friendly and helpful. The staff is there 24/7 so they were always available to us. The location was good and close to the bus and tram stop. About a 15 minute walk from the main train station Zurich HB.
Stayed in April 2022
Reviewed: April 27, 2022
Khoo
SingaporeQuite difficult to locate the hotel.
We like the staff service especially Mr Bala, service staff from Nepal. He always go extra mile service to assist our query. Thumbs up to his service.👍
Stayed in April 2022
Reviewed: April 23, 2025
Sakshi
United KingdomLoved the warmth of the staff and the location was great. The room was very comfortable.
Stayed in April 2025
Reviewed: April 22, 2025
Antonio
SpainAll positive
Everything
Stayed in February 2025
Reviewed: April 17, 2025
Christiane
GreeceBreakfast could be a little more creative
Clean, comfortable, friendly staff, good location, walking distance to train station and attractions
Stayed in April 2025
Reviewed: April 16, 2025
Isuri
FranceVery happy.
Stayed in April 2025
Reviewed: April 13, 2025
Jessica
United StatesProperty is near clubs and bars, was loud and disruptive all night making it difficult to sleep at night. Would advise unless looking to go out.
Short walk to the train station.
Stayed in April 2025
Reviewed: April 10, 2025
Diana
GuernseyIt is opposite a night club - very noisy and didn’t stop until the early hours of the morning. The hotel itself was fine - comfortable and lovely staff.
Stayed in April 2025
Reviewed: April 4, 2025
Anthony
United KingdomIt was all good.
Stayed in April 2025
Reviewed: March 26, 2025
Wianelle
South African/a
Very central. Walking distance from the main station. Friendly and helpful staff
Stayed in February 2025
Reviewed: March 23, 2025
Kebba
SwitzerlandSuper friendly and helpful staff at the reception. The rooms are clean and the location is great.
Stayed in March 2025
Reviewed: March 22, 2025
Shajimon
CanadaRoom was clean, staffs were so nice and great location
Stayed in March 2025
Reviewed: March 15, 2025
Kriselda
ItalyIt was not clean
Stayed in February 2025
Reviewed: March 10, 2025
Raul
MexicoMy experience at Hotel Royal Luzern was absolutely outstanding. From the moment I arrived, I was welcomed with warmth and professionalism by the exceptional staff, whose service exceeded all expectations. The room was simply incredible, offering not only top-tier comfort but also breathtaking views of the Alps—a true dream to wake up to every morning. The amenities were excellent, ensuring a luxurious and relaxing stay. I wholeheartedly recommend this hotel 100% to anyone looking for a remarkable experience in Lucerne. Without a doubt, on my next visit, I will definitely stay at this wonderful hotel again. Thank you for making my stay unforgettable!
Stayed in March 2025
Reviewed: February 24, 2025
Rachele
FranceA bit expensive
Very clean and convenient location Staff very friendly and polite
Stayed in February 2025
Reviewed: February 20, 2025
Joanna
United KingdomBarely anything. The room could have been slightly bigger for us to open both of our suitcases - but not a huge problem. I just unpacked mine and put it away, whilst my friend kept hers open in the corner. Some fixtures, like the AC and phone had quite a bright light on them at night, but we managed to just cover the phone at night and slept away from the AC light - but I'm being picky here!
We arrived early and were able to check in and go to our room, which was appreciated after an early morning flight/travel day. The room itself was what we expected. The room had a safe, which I somehow manage to fudge up within seconds of using it, and reception came up and helped immediately. The beds were comfy, the room was always warm which was great after being out in the winter air. Bathroom was nice and modern. The location of the hotel was great for us, everything was either a walk away or a bus/tram (We had Zurich Cards, so public transport was included). The main station was about 15-20mins walk away which wasn't too bad at all.
Stayed in January 2025
Reviewed: February 20, 2025
Francesca
ItalyThe staff was super nice! The room was warm, spacious and clean.
Stayed in February 2025
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