Nothing

Beautiful Views, lovely comfy and warm room. Fabulous food.

Stayed in April 2025

The staff was rude and it wasn’t properly addressed enough for English people

The view was beautiful

Stayed in March 2025

Reception staff tried to charge us 250 CHF for a transfer to the airport when the trains weren’t running, they weren’t particularly friendly.

Gorgeous views, nice rooms with good views. Wellness centre was lovely.

Stayed in March 2025

Room was quite small, spa area only had one sauna room and one steam bath room

Amazing decoration of the place, wonderful view, comfortable bed and clean room, nice breakfast

Stayed in February 2025

Had a hard time walking the long uphill road with our luggages, however if you have good hiking shoes it is bearable

This hotel was very clean, with spacious rooms and beautiful views. It is located just on Top of Zurich. Nice staff. Very close to train station.

Stayed in February 2025

Better warning of the spa facility capacity would have been nice. Pre booking time slots is a must! The spa itself was very pleasant but the whole group was unable to go in. Also, the fondue restaurant is too close to the rooms and there was an extremely strong smell coming up to the rooms. In the rooms was less so but coming out into the communal areas was always a slap to the face. I would suggest think about how to ventilate better.

Such an amazing location and the rooms were spacious and clean. The restaurant was great and the 5 course meal was worth the money. Our waiter was excellent and enhanced our evening. The outdoor curling was a fun way to finish the night. Breakfast was good and in a nice space. Great stay and felt very relaxed

Stayed in February 2025

Hotel Is amazing. Rooms are not like photos shown on website. Ours wasnt anyway. Bar staff and breakfast staff super friendly. Reception staff not as hospitable and not very welcoming or warmly vibe.

Stayed in February 2025

No issues, the walk is not too bad, especially with luggage collected.

The property boasts incredible views at the very top of Zurich. We came just after new years so it was very busy, with lots of tourists. The walk was a bit slippery, but our bags were picked up at the station. We also dined at the restaurant and it was incredible service and food.

Stayed in January 2025

During winter time it was a bit tricky for us to walk up to the mountain. We would suggest good winter boots for the walking part.

Food and view was very good.

Stayed in January 2025

The room had a nice view but needs renovating or atleast a bit more decoration (very empty/bland) and better sound proofing as we could hear lots of after evening activities that were going on (the kind you don't want to hear when you're asleep if you get me 😅). Also directions to areas in the hotel unclear (e.g. where to go for breakfast or to visit the spa). Compared to the restaurant and breakfast area, the room was disappointing as not decorated with the same care. In general, our impression was that the focus seems to be on the gastronomie rather than the hotel itself. Overall, we would come back for a brunch or a dinner but would not come back to stay in the hotel.

The restaurant is amazing and the welcome drinks were a nice touch. Staff in the restaurant were super friendly and the food was delicious. Restaurant itself beautifully decorated- 10/10. Location is of course top class. We celebrated my husbands birthday here and the staff were so kind as to offer us a beautiful birthday desert which we really appreciated.

Stayed in January 2025

Everything

Stayed in December 2024

Too much noise comes in the room.

Poetic location, staff helps you bring your stuff up to hotel very nice of them. Great breakfast. Everything in the room is spotless. Well priced option overall, great choice.

Stayed in December 2024

There were no towels for my partner. The breakfast was extremely expensive! I do not recommend taking it. Breakfast itself was OK but nothing spectacular for the price. Also, it would be nice to have 2 blankets and pillows in 2 person bed.

The location was great, the room was good and clean

Stayed in November 2024

We paid extra for bringing the dog with us, which is ok -having an extra fee for pets is quite standard in every hotel. However, there was nothing for the dog in the room -normally after paying such a fee, hotels place a bowl of water or bowl of food or a mat/bed. It wasn't tragic, because we were prepared, but it's nice when the hotel offers something for pets when they consider themselves “pet friendly”.

This is a beautiful hotel, with a great location, and excellent breakfast. The room was 10 out of 10! Great bed, very spacious and modern. Super clean! We can only recommend!!

Stayed in November 2024

Our room had no view and small

The views-amazing!

Stayed in November 2024

stiff walk uphill for older guests

clean friendly staff

Stayed in October 2024

Position - stunning views - staff very helpful

Stayed in October 2024

The facilities are a bit old not very convenient for whom with big baggage.

The property is fine. Nice building, clean and easy interior decoration. The location is on the top of a mountain, only to get there by train. The neared area to get off or get on a taxi is super far away from the hotel. Likely they have brilliant view of Zurich and track of forests to walk around, otherwise I will not pick this hotel.

Stayed in September 2024

Just a minor thing about the price for food which is relatively costly but service and taste is at high standard

Excellent room facilities that we were very pleased with Amazing views from top of the resort Very helpful and kind staff

Stayed in September 2024

They should have put a gps location of the free parking lot next to the hotel They should have arranged for what’s up number communication cause we we were lost and needed some help with our bags up the mountain

All is well

Stayed in September 2024

The biggest issue I had with Hotel Uto Kulm was access. I was looking for a hotel with an elevator and parking because I was traveling with my elderly mother. Since the hotel is in a car free zone, the parking is off site. You’re supposed to walk from the parking to the closest train station (Uitikon Waldegg) to catch a train to the last train station (Uetliberg) where you can access the path to the hotel. Both the walk from the parking to the station and the walk from the station to the hotel are described as a 7-10 minute walk depending on what path you take. What they do not tell you is that the walk is uphill and relatively steep. My mother was unable to walk to the station and the hotel staff had no solutions. I ended up taking an Uber. Once we arrived at the Uetliberg station, we called the hotel and a staff member came to pick us up as was described. While the hotel does indeed have an elevator, it only has one in the main building. They have a separate wing that does not have an elevator. Our room ended up being in the wing without the elevator. In order to access the hotel lobby on the main building with the elevator, you have to go up stairs to enter. No ramp. In addition breakfast is either served in the main restaurant of the main building or in the facility between the main building and the other wing of the hotel. In the dining facility there is a flight of stairs to enter and once you’re seated, you have to take stairs down another section of the room to access the buffet. My mother uses a walker to get around. She’s not disabled per se, but requires certain accommodations that this hotel lacked. While they might want to welcome everyone to their hotel, Hotel Uto Kulm is definitely NOT disabled friendly and anyone with even a slight physical issue should probably find another hotel.

The location is amazing. The views are spectacular.

Stayed in September 2024

The very loud party outside our window until 2:90 am. We had a choice of opening the window, having music and drunken conversation blaring at us and being cool enough to sleep or closing the window suffering the sweltering heat but having something closer to the silence we expect being on top of the mountain. . Neither worked for us.

The location is amazing. The restaurant is nice. The hike up the hill isn't so bad as all the other reviews make it out to be. The hotel sent someone down to carry our luggage. The spa was fun.

Stayed in August 2024

The only thing was the cost of the dinner. We understand Switzerland is expensive but we paid 110 Swiss Francs for one plain vegan burger, one standard burger and two drinks. The food was not exceptional. I understand that you are probably paying for the view but we felt the food quality did not match the price. The breakfast is excellent but again quite highly priced.

The location of Uto Kulm is exceptional. The view from the terrace is out of this world. As you walk from the train station up the hill you see the view and it is breathtaking. The reception staff were extremely friendly and helpful, particularly one lady (I don't have her name unfortunately but she had long, blonde hair), who gave outstanding customer service. The rooms are clean and bright and we had a magnificent view from our balcony. The bathroom was also excellent. Also included in your stay is one complimentary trip to the spa, which was a relaxing bonus.

Stayed in August 2024

Quite crowdy and noisy near the hotel during the day.

A bit outside the city, very quiet area at night, really nice views. Comfortable and spacious room.

Stayed in June 2024